Mike Castrucci Ford of Alexandria
Alexandria, KY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 586 reviews
everyone was very profesional and coucious. I am happy with the car that i got.i will let my friends and family know where i got my car from with the car that i got.i will let my friends and family know where i got my car from More
I recently purchased a used Ford F-350 from Mike Castrucci Of Alexandria. My sales person, Jeremy Huffman, was very knowledgeable and helpful and lead me to the perfect vehicle with the perfect pric Castrucci Of Alexandria. My sales person, Jeremy Huffman, was very knowledgeable and helpful and lead me to the perfect vehicle with the perfect price. The used car managers, Dave Green and Jon Dickten, helped me get the best interest rate for the used truck I was purchasing. Dave and Jon got me in and out of the dealership quickly. I am giving a "5 Star Rating" because the sales people were very professional and helped me find exactly what I was looking for in my price range. I am extremely pleased with the outcome and can't wait to go back to them for my next vehicle purchase. I would highly recommend them to anyone looking for a new or used vehicle! Thanks again Jeremy! More
I've bought two cars from Mike. Whether you know a lot about buying a new car, or not, Mike's the guy to see. First, Mike sells two of the very best makes of vehicle that you can buy: Ford and Lincoln about buying a new car, or not, Mike's the guy to see. First, Mike sells two of the very best makes of vehicle that you can buy: Ford and Lincoln (obviously). Second, Mike works at a volume dealer and wants to sell cars. I know when I walk in the door at a dealership whether the dealer wants to make money on big markup(at customer expense), or selling lots of cars. Castrucci is a volume dealer and Mike gets it. Anyone who has bought a new car knows how it feels to get the runaround. You see it all the time. What you may not know is what it feels like to get the straight deal. I know the ins and outs of car buying and I can tell you that, without a doubt, Mike will not use your understanding against you. I don't go around telling dealers that I know what I know. I just go in and try to get a deal. When I first met Mike, I knew that he understood his role as a mediator between me and the owner to get the best deal for me, but also that the dealership can live with. Again, Castrucci is a volume dealer, so they want to move a lot of cars. That's a great place to do business. Third, Mike is just a genuinely nice, interesting, and sincere guy. I know that he has a conscience and wants to make his customers happy. I've seen it several times. Mike and I communicate about random topics, like friends, not business associates. You don't find that in salespeople any more. I can tell he really likes people and dealing cars. That's what you want. Let me summarize my review of Castrucci and Mike Routt with an illustration. Keep in mind that I had bought a car from him already. I put 10-15 hours of research into my purchase. I knew what other dealers were asking for the car I wanted. And when I say I knew what they were asking, I mean I had 5-6 prices on a spreadsheet showing what the biggest volume dealers in Kentucky, Tennessee, and Ohio wanted for this car. I knew the dealer cost. I knew their discounts. I knew my discounts. I called Mike out of the blue and asked him what he'd sell the car for. He politely requested the opportunity to discuss it with his managers and called me back. The price he gave me beat everyone easily. Hands down. No haggling. No feeling like I'm being manipulated or lied to. Just the straight answer of what it will take to put the keys in my hands. I told him on the phone that I wanted it. Period. Mike's a great guy who you can trust to work the best deal for you. He's sells great products for a great dealer. I won't even bother wasting my time listening to sharks trying to dupe me the next time I'm ready to buy a car. I'll just call Mike. More
My husband and myself have been looking for a newer car for couple months. We have been to a variety of dealerships. By far, our best experience was at Alexandria Mike Castrucci. Mr. McIntosh was very k for couple months. We have been to a variety of dealerships. By far, our best experience was at Alexandria Mike Castrucci. Mr. McIntosh was very kind and honest with us about all our options. He answered all of our questions and the best selling point of working with him and Mr. Green was they were not pushy, smothering or rude. They explored all our options to best benefit my husband and myself to get us the best price and in the vehicle we wanted. I have recommended them to many people. I can honestly say, in the future, we will only deal with the best. Mike Castrucci Alexandria, used car dept. Thank you Mr. McIntosh and Mr. Green for a job well done. You do not come across individuals like yourselves hardly anymore. You were in it for our benefit, not yours. More
Great experienced. We were influenced by Cameron Goode to purchased our new car. He called us and we couldn't say no to the price. Once we came in Jim was helping us the entire time. They even stay after hou purchased our new car. He called us and we couldn't say no to the price. Once we came in Jim was helping us the entire time. They even stay after hour just to make sure we were satisfy with our new car. Great and friendly people and best of all...great price and willing to work with you for your satisfaction. More
Contacted this dealership via phone after a bad experience at another local dealer. I spoke with Cameron about what vehicle I was looking for and what I had for a trade. He did a sight unseen appra experience at another local dealer. I spoke with Cameron about what vehicle I was looking for and what I had for a trade. He did a sight unseen appraisal and found me the vehicle I wanted. It was at their Milford location, he made arrangments to have it brought to Alexandria. We went out the next day, did our test drive and loved the car. We went in and I told Cameron what I needed for my trade and where I wanted to be with my payment. Within a few minutes I had exactly what I wanted for my trade and they were able to get me with a few bucks of my payment. Everything went great from the first phone call to the first in person meeting. I had the best and fastest experience with the finance person I have ever had anywhere. While you are waiting they have great refreshments available and all employees are nice and will strike up a conversation with you. Will deal with them on my next vehicle purchase for sure and will use them for maintenance on my new one. More
I have bought several new cars from Mike Castucci Ford Alexandria. The entire staff is friendly and helpful. The salesperson I have worked with, Jeff Chesser, is by far the most helpful, courteous and fr Alexandria. The entire staff is friendly and helpful. The salesperson I have worked with, Jeff Chesser, is by far the most helpful, courteous and friendly car salesperson I have every dealt with. I have never been pressured to buy and he has always given me a fair deal. I recommend Mike Castrucci Ford to all my friends. More
Instead of pushing us to buy something on the lot that was out of our price range, Jeff found the exact vehicle we wanted from a dealership in Indiana. The vehicle was delivered on time exactly as promis was out of our price range, Jeff found the exact vehicle we wanted from a dealership in Indiana. The vehicle was delivered on time exactly as promised. Jeff was honest, responsive, and friendly to deal with, even during the negotiation process. We'll certainly contact Jeff next time we're in the market for a new car. More
I was searching online for a few weeks in search of a 2011 F150 FX4 (Jan/Feb 2012),contacted Mike Routt and he allowed allowed my wife and I to test drive about 4 different F150's from their inventory (V 2011 F150 FX4 (Jan/Feb 2012),contacted Mike Routt and he allowed allowed my wife and I to test drive about 4 different F150's from their inventory (V8/V6, Supercab,Supercrew, 2wd/4wd). We settled upon a 2012 Ingot Silver F150 Supercrew FX4 Luxury 5.0 w/20's that we almost did not see parked in the lengthy inventory row. Had a geat experience with Mike Routt, he set up and explained in depth the Sync and Sirius features. Thanks Mike Routt! I Passed (After repeated offers) on Extended Warranty w/Craig (was not FORD ESP Extended Service Plan anyway). All in All I am PLEASED and Service Manager Bill Lykins/Bill Ritchie are equally as good to deal with. 5-STARS! More
I live in Ohio and went to ky to buy my mustang this is the 2nd mustang I have got from you guys. The strips on mine was messed up when I got it. So you guys send out some one to fix them bout 3 mouths lat the 2nd mustang I have got from you guys. The strips on mine was messed up when I got it. So you guys send out some one to fix them bout 3 mouths later the strips start to fad and look really bad I haven't even had the car a year and it only has 5,000 miles on it and stays inside. More