Mike Castrucci Ford of Alexandria

I first made contact with this dealership early last week, partly due to the number of favorable online reviews, and partly because they had more inventory of this particular vehicle than the other Nort week, partly due to the number of favorable online reviews, and partly because they had more inventory of this particular vehicle than the other Northern Kentucky Ford dealerships. I went in for a test drive last Friday, and left with a 2013 Ford Escape. My experience with Mike Castrucci Ford was entirely positive from start to finish. I first spoke with Jeff, who was able to provide me with a lot of information about the car I found online, and with my company being a participant in the Ford X-Plan discount program, I had a firm price before I even went to the dealership. Jeff was on vacation beginning today, so he set up my test drive appointment with Nick, who was also very helpful. The whole experience felt very low pressure, and the car is exactly what I wanted. I got a great price on the car I purchased, and I was pleased with the amount offered for my trade-in. I was dreading the financing meeting because that's usually the worst part of buying a car, but it turned out to be a breeze. Craig was very nice, and explained things well. I was expecting to be pressured to purchase a long list of unnecessary "extras", but the only additional products I was offered were Gap coverage (which Craig actually did not recommend that I purchase as I have several thousand dollars in cash down and trade-in equity), and an extended warranty plan, which he did recommend and I opted to purchase, but did not feel pressured to do so. If you are looking for a local dealership with a large amount of inventory to choose from, where you can expect to be treated fairly and where they won't try to sell you a lot of things you don't need, I would really suggest that you give Mike Castrucci Ford a try. More

I had been shopping for a car with a very specific set of options and color. After contacting several local dealers, Mike Routt at Castrucci Ford Alexandria was the only one that seriously followed up and o options and color. After contacting several local dealers, Mike Routt at Castrucci Ford Alexandria was the only one that seriously followed up and ordered the exact car I wanted at a price that couldn't be matched anywhere !! He made the entire process very smooth and easy !! I'll be contacting Mike Routt at Castrucci for any future new vehicle purchases. Also, the Finance Department was a pleasure to work with, they weren't pushy with Extended Warranties, add-ons, etc. More

I inquired online about the Ford Edge online. Received an immediate response from Steve Black (new car sales) about a new vehicle and price quote. I was interested in used vehicle, even though Steve Black w immediate response from Steve Black (new car sales) about a new vehicle and price quote. I was interested in used vehicle, even though Steve Black was new car sales he never hesitated to go ahead and help me through my whole process of purchasing a used 2012 ford edge. He worked with the used car manager and took car of my wife and I through the whole process. Steve was very professional and very upfront. Steve was a great pleasure to work with, I have to mention that he is not the usual stereotypical car salesman. Even after we purchased he stayed in contact and helped with any question or issue I had with learning the ford sync system. When I had a service issue Steve again was right there to help and take car all the way through. I will definitely recommend Steve Black to anyone I know who may be in the market for a new Ford automobile. Thank you Steve Black for a pleasurable experience. More

Steve Black did an excellent job selling the Focus. From explaining all the features of the car and Ford finance incentives; to arranging the transfer of the desired color car from their Milford location. H explaining all the features of the car and Ford finance incentives; to arranging the transfer of the desired color car from their Milford location. He did it in a low pressure manner with humor and grace. Craig Chabot the sales manager patiently explained the paperwork and was knowledgeable about interstate title transfers. More

I went to mike castrucci ford looking for a new F-150 I was approached by a nice young man named mike routt he was very polite and knowledgeable about the F-150 and he asked me numerouse questions to make was approached by a nice young man named mike routt he was very polite and knowledgeable about the F-150 and he asked me numerouse questions to make sure I got what I needed in my new truck after test driving mike made the whole negotiation process very easy and explained the sync system completely and even offered to have us come back for follow up classes on sync I would definitely recommend Mike Castrucci and Mike Routt to anyone wanting to buy a new Ford More

everyone was very profesional and coucious. I am happy with the car that i got.i will let my friends and family know where i got my car from with the car that i got.i will let my friends and family know where i got my car from More

I recently purchased a used Ford F-350 from Mike Castrucci Of Alexandria. My sales person, Jeremy Huffman, was very knowledgeable and helpful and lead me to the perfect vehicle with the perfect pric Castrucci Of Alexandria. My sales person, Jeremy Huffman, was very knowledgeable and helpful and lead me to the perfect vehicle with the perfect price. The used car managers, Dave Green and Jon Dickten, helped me get the best interest rate for the used truck I was purchasing. Dave and Jon got me in and out of the dealership quickly. I am giving a "5 Star Rating" because the sales people were very professional and helped me find exactly what I was looking for in my price range. I am extremely pleased with the outcome and can't wait to go back to them for my next vehicle purchase. I would highly recommend them to anyone looking for a new or used vehicle! Thanks again Jeremy! More

My husband and myself have been looking for a newer car for couple months. We have been to a variety of dealerships. By far, our best experience was at Alexandria Mike Castrucci. Mr. McIntosh was very k for couple months. We have been to a variety of dealerships. By far, our best experience was at Alexandria Mike Castrucci. Mr. McIntosh was very kind and honest with us about all our options. He answered all of our questions and the best selling point of working with him and Mr. Green was they were not pushy, smothering or rude. They explored all our options to best benefit my husband and myself to get us the best price and in the vehicle we wanted. I have recommended them to many people. I can honestly say, in the future, we will only deal with the best. Mike Castrucci Alexandria, used car dept. Thank you Mr. McIntosh and Mr. Green for a job well done. You do not come across individuals like yourselves hardly anymore. You were in it for our benefit, not yours. More

Great experienced. We were influenced by Cameron Goode to purchased our new car. He called us and we couldn't say no to the price. Once we came in Jim was helping us the entire time. They even stay after hou purchased our new car. He called us and we couldn't say no to the price. Once we came in Jim was helping us the entire time. They even stay after hour just to make sure we were satisfy with our new car. Great and friendly people and best of all...great price and willing to work with you for your satisfaction. More