Mike Castrucci Ford of Alexandria

The BEST Experience!!!! I recently purchased a 2015 Explorer from Nick Rauch. The experience was very simple and enjoyable as it should be. I told Nick exactly what I wanted I recently purchased a 2015 Explorer from Nick Rauch. The experience was very simple and enjoyable as it should be. I told Nick exactly what I wanted in the vehicle from the options to the price range I was looking for. He was able to find the vehicle I wanted and work with me on price. Nick was very personable and knowledgable of the product. Not only do I highly recommend this dealership, but I definitely recommend seeing Nick Rauch for your vehicle purchasing needs. He will take good care of you without feeling any pressure or obligations. He is one of the best salesman in the business. More

Awesome Experience!!! My husband wanted to go back to a Ford truck after straying to the other side. We had an awesome experience with Mike Routt (very knowledgeable). Mi My husband wanted to go back to a Ford truck after straying to the other side. We had an awesome experience with Mike Routt (very knowledgeable). Mike made sure my husband got exactly what he was looking for and what would fit into our budget. We love this Ford F150 truck! We had a great time with Mike and Gary now I am excited about looking for my next vehicle ( I love the Edge). THANKS TO BOTH OF YOU!!! Gary and Cheryle Meyer More

Beware! Since buying two brand new cars at this dealer, I've been in for recalls two times. The first time the service writer Ken was rude and was making joke Since buying two brand new cars at this dealer, I've been in for recalls two times. The first time the service writer Ken was rude and was making jokes about the company name on my van. The second time I scheduled an appointment, closed down my business, and dropped off my van for a half day recall. I get a call halfway through the day by Bill Ritchie telling me the car can not be completed in a half day. Long story short... they cost me two days of work, laughed at me for complaining, refused to let me speak with the general manager, and the list goes on and on. These people might as well be criminals for all of the money and time they cost me and my company. Stay Away! More

Mike Routt is THE BEST! Thank you, Mike! You made our car buying experience very, very enjoyable. You gave us a great price on the car and worked extra hard to find the exa Thank you, Mike! You made our car buying experience very, very enjoyable. You gave us a great price on the car and worked extra hard to find the exact model and features we wanted. You got us a GREAT trade-in on our old car. . . . GREAT! You were true to your word, and followed-up on everything without any delay. You were there to answer any and all of our questions (and there were many!). Mike was not only professional and knowledgeable, he was really fun too. We had a blast. We have HIGHLY RECOMMENDED both Mike Castrucci of Alexandra and Mike to all our friends and family. Trust Mike - - - - - he delivers! THANK YOU, John and Tricia Smith. More

Great Customer Service! I cannot say enough about Brad and his customer service and professionalism. There was absolutely NO pressure in my entire buying experience. Brad and I cannot say enough about Brad and his customer service and professionalism. There was absolutely NO pressure in my entire buying experience. Brad and his co-workers were friendly, but not pushy. The purchasing process was quick and smooth. We had outside financing. Brad did not pressure us to finance through the dealership's lenders. Best car buying experience EVER! More

Great Price, Excellent Sales Service Just bought our new Ford F-150; our salesman, Mike Routt, was really good to work with. He followed up with us on questions, and delivered on his prom Just bought our new Ford F-150; our salesman, Mike Routt, was really good to work with. He followed up with us on questions, and delivered on his promises. Know the market and prepare, and you'll have the opportunity for a really good price negotiation. More

horrible Horrible customer service. Tina was rude, walked away from me as I was asking questions and the only answer she would give me was "I don't know". I wa Horrible customer service. Tina was rude, walked away from me as I was asking questions and the only answer she would give me was "I don't know". I walked out and went to the Chevy dealer across the street, they were great and were happy to work with me. You couldn't pay me enough to go back to mike castrucci. More

Mike Castrucci Newspaper Advertisement I saw an ad for a 2014 Ford Festiva at Mike Castrucci Ford In Alexandria, KY. to buy for $10,895.00 after rebates. I drove out there and looked around I saw an ad for a 2014 Ford Festiva at Mike Castrucci Ford In Alexandria, KY. to buy for $10,895.00 after rebates. I drove out there and looked around in the lot after hours and didn't see any of the advertised models. More