Mike Castrucci Ford of Alexandria
Alexandria, KY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Very nice experience Mike Routt was our sales person. He was very knowledgeable, courteous, friendly, and forthcoming on all aspects of the transaction. He did an excellen Mike Routt was our sales person. He was very knowledgeable, courteous, friendly, and forthcoming on all aspects of the transaction. He did an excellent job with providing information, and answered all questions. We then met with Craig Chabot and went over the finances. After listening to him we decided to buy an extended warranty. All aspects of the experience went great, including Mike going over the trucks features. He synced our phones and demonstrated several features of the truck. I would recommend Mike to anyone who is looking for a new vehicle. More
Car #5 and very happy!!!! Many years ago when my husband and I were first married we had no credit. The people at Mike Castrucci Ford gave us a chance. We were hooked. The serv Many years ago when my husband and I were first married we had no credit. The people at Mike Castrucci Ford gave us a chance. We were hooked. The service and professionalism from every one is always top notch. An just guessing but sometime in the next year or so we will be buying car number 6. More
Great First Car Buying Experience After test driving many different cars, I finally made the decision to purchase a Ford Escape. So we were dealing with a couple of dealerships and wer After test driving many different cars, I finally made the decision to purchase a Ford Escape. So we were dealing with a couple of dealerships and weren't satisfied with the overall experience. Our last try was Castrucci of Alexandria and it was a great choice. This was my first time buying a new car, Mike Routt and the team at Castrucci of Alexandria were fantastic. They went above and beyond making sure everything was exactly how I wanted. They gave me a very fair trade value for my car. Mike stayed late and made sure I knew all about the features of my car. He walked me through all the set up of everything. I would absolutely recommend this dealership, especially working with Mike and Gary. Thank you for making my first car buying a great one! More
Easy as pie quick as lightning Every question I had was answered and the whole process was much faster and less stressful then I imagined it would be! Nick was very helpful and ver Every question I had was answered and the whole process was much faster and less stressful then I imagined it would be! Nick was very helpful and very nice, easy to buy from these guys. Even if he is a Wildcat fan. More
Great experience After dealing with a couple of dealerships in Louisville area and walking away without a deal I finally found a dealer that priced its cars at the rig After dealing with a couple of dealerships in Louisville area and walking away without a deal I finally found a dealer that priced its cars at the right price. There wasn't a bid war and I didn't sit in a waiting room with back and forth paper swapping. The price was firm and they didn't move because they knew the value couldn't be matched anywhere else. I got a very far trade value for my car and it was one of the easiest car buying experience I have had.... My review was not paid for, I have bought somewhere around 20 cars in my past and have been in the grinder with many. This was truly a great experience. My buy was a 2013 ford edge and my sales person was Tina. More
Purchase of 2015 F-150 Platinum Made an appointment to meet w/Wally Goode and staff on Saturday morning to purchase the new truck Wally had found for us. Wally had the vehicle ready Made an appointment to meet w/Wally Goode and staff on Saturday morning to purchase the new truck Wally had found for us. Wally had the vehicle ready for delivery when we arrived. Mike, Jeff and Craig assisted us in completing the documents to finalize our purchase; an excellent experience! We will definitely return to Castrucci Alexandria when in the market for a new vehicle, and definitely recommend this dealership to anyone shopping for a new or pre-owned vehicle. More
They were very patient!!! This dealership was so patient with us and really took the time to make it work for our budget. Greg Risch truly listened to our wants, needs, and co This dealership was so patient with us and really took the time to make it work for our budget. Greg Risch truly listened to our wants, needs, and concerns while shopping for a Ford F-150. Craig Chabot even took the time to show us the available accessories on his personal vehicle so we really got an idea of what was available for purchase. Wally Goode assured us that we would be treated like family and everyone came through for us. Their follow up phone call was sincere and meaningful. One of the best experiences we've had at a car dealership!! More
Our salesman Jason nuckles is the best in the bussiness. Jason Nuckles our salesman helped us so much. We were just reestablishing credit and he helped us to achieve our dream of a 2015 ford escape. I can't Jason Nuckles our salesman helped us so much. We were just reestablishing credit and he helped us to achieve our dream of a 2015 ford escape. I can't thank everyone there enough for there helpfulness they explained everything thoroughly throughout the whole process. I highly recommend them. More
Great Dealer Great Price I wouldn't buy a new car from anywhere. Nick Rauch showed & sold me my 2015 Fusion. I love the car & wouldn't go anywhere else I wouldn't buy a new car from anywhere. Nick Rauch showed & sold me my 2015 Fusion. I love the car & wouldn't go anywhere else More
Positive Experience The salesman was very polite, helpful, and genuine. I would recommend this salesmand and dealership to anyone that was shopping for a new or used veh The salesman was very polite, helpful, and genuine. I would recommend this salesmand and dealership to anyone that was shopping for a new or used vehile. More