Mike Castrucci Ford of Alexandria

Great experience After dealing with a couple of dealerships in Louisville area and walking away without a deal I finally found a dealer that priced its cars at the rig After dealing with a couple of dealerships in Louisville area and walking away without a deal I finally found a dealer that priced its cars at the right price. There wasn't a bid war and I didn't sit in a waiting room with back and forth paper swapping. The price was firm and they didn't move because they knew the value couldn't be matched anywhere else. I got a very far trade value for my car and it was one of the easiest car buying experience I have had.... My review was not paid for, I have bought somewhere around 20 cars in my past and have been in the grinder with many. This was truly a great experience. My buy was a 2013 ford edge and my sales person was Tina. More

Purchase of 2015 F-150 Platinum Made an appointment to meet w/Wally Goode and staff on Saturday morning to purchase the new truck Wally had found for us. Wally had the vehicle ready Made an appointment to meet w/Wally Goode and staff on Saturday morning to purchase the new truck Wally had found for us. Wally had the vehicle ready for delivery when we arrived. Mike, Jeff and Craig assisted us in completing the documents to finalize our purchase; an excellent experience! We will definitely return to Castrucci Alexandria when in the market for a new vehicle, and definitely recommend this dealership to anyone shopping for a new or pre-owned vehicle. More

They were very patient!!! This dealership was so patient with us and really took the time to make it work for our budget. Greg Risch truly listened to our wants, needs, and co This dealership was so patient with us and really took the time to make it work for our budget. Greg Risch truly listened to our wants, needs, and concerns while shopping for a Ford F-150. Craig Chabot even took the time to show us the available accessories on his personal vehicle so we really got an idea of what was available for purchase. Wally Goode assured us that we would be treated like family and everyone came through for us. Their follow up phone call was sincere and meaningful. One of the best experiences we've had at a car dealership!! More

Our salesman Jason nuckles is the best in the bussiness. Jason Nuckles our salesman helped us so much. We were just reestablishing credit and he helped us to achieve our dream of a 2015 ford escape. I can't Jason Nuckles our salesman helped us so much. We were just reestablishing credit and he helped us to achieve our dream of a 2015 ford escape. I can't thank everyone there enough for there helpfulness they explained everything thoroughly throughout the whole process. I highly recommend them. More

Great Dealer Great Price I wouldn't buy a new car from anywhere. Nick Rauch showed & sold me my 2015 Fusion. I love the car & wouldn't go anywhere else I wouldn't buy a new car from anywhere. Nick Rauch showed & sold me my 2015 Fusion. I love the car & wouldn't go anywhere else More

Positive Experience The salesman was very polite, helpful, and genuine. I would recommend this salesmand and dealership to anyone that was shopping for a new or used veh The salesman was very polite, helpful, and genuine. I would recommend this salesmand and dealership to anyone that was shopping for a new or used vehile. More

The BEST Experience!!!! I recently purchased a 2015 Explorer from Nick Rauch. The experience was very simple and enjoyable as it should be. I told Nick exactly what I wanted I recently purchased a 2015 Explorer from Nick Rauch. The experience was very simple and enjoyable as it should be. I told Nick exactly what I wanted in the vehicle from the options to the price range I was looking for. He was able to find the vehicle I wanted and work with me on price. Nick was very personable and knowledgable of the product. Not only do I highly recommend this dealership, but I definitely recommend seeing Nick Rauch for your vehicle purchasing needs. He will take good care of you without feeling any pressure or obligations. He is one of the best salesman in the business. More

Awesome Experience!!! My husband wanted to go back to a Ford truck after straying to the other side. We had an awesome experience with Mike Routt (very knowledgeable). Mi My husband wanted to go back to a Ford truck after straying to the other side. We had an awesome experience with Mike Routt (very knowledgeable). Mike made sure my husband got exactly what he was looking for and what would fit into our budget. We love this Ford F150 truck! We had a great time with Mike and Gary now I am excited about looking for my next vehicle ( I love the Edge). THANKS TO BOTH OF YOU!!! Gary and Cheryle Meyer More

Beware! Since buying two brand new cars at this dealer, I've been in for recalls two times. The first time the service writer Ken was rude and was making joke Since buying two brand new cars at this dealer, I've been in for recalls two times. The first time the service writer Ken was rude and was making jokes about the company name on my van. The second time I scheduled an appointment, closed down my business, and dropped off my van for a half day recall. I get a call halfway through the day by Bill Ritchie telling me the car can not be completed in a half day. Long story short... they cost me two days of work, laughed at me for complaining, refused to let me speak with the general manager, and the list goes on and on. These people might as well be criminals for all of the money and time they cost me and my company. Stay Away! More