Mike Castrucci Ford of Alexandria
Alexandria, KY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Awesome! Scott is a great salesperson! We love the car and will be back to see him again! Overall great experience! Craig was great and friendly as well! Scott is a great salesperson! We love the car and will be back to see him again! Overall great experience! Craig was great and friendly as well! More
New MKX Jeff was a terrific salesman, made the purchase very easy. He took three hours of his day to work with us and never pressured us to be in a hurry. Mos Jeff was a terrific salesman, made the purchase very easy. He took three hours of his day to work with us and never pressured us to be in a hurry. Most dealers want to rush you through and just sell a car, Jeff never made us feel pressured or hurried. I would recommend him to everyone. More
Great Sales Rep My sales rep Ryan Smith had a great deal of knowledge on all vehicles asked and shown. He took the time to assist with making sure all financial quest My sales rep Ryan Smith had a great deal of knowledge on all vehicles asked and shown. He took the time to assist with making sure all financial questions were answered and left no areas unanswered. Ryan was a delight to work with and he made the experience easy and non stressful. More
New Mustang After recently moving to the area, needed to find a new dealership. As lucky as it could be, Castrucci in Alexandria was the first I went to and After recently moving to the area, needed to find a new dealership. As lucky as it could be, Castrucci in Alexandria was the first I went to and the people I dealt with couldn't be more helpful and all around good to deal with. My sales representative, Ryan Smith helped us in every way that anybody could hope for. I highly recommend Ryan and this dealership to anyone in the market for a vehicle. I have sent a few friends to him and everyone has had nothing but positive things to say. More
2016 Explorer The overall purchase went very smoothly. Nathan knew the vehicle very well and explained all of the features in great detail. I will recommend him to The overall purchase went very smoothly. Nathan knew the vehicle very well and explained all of the features in great detail. I will recommend him to anyone I know who is looking to purchase a vehicle. More
Excellent First called and spoke with Gary Edmondson, who was very nice and answered all my questions about a new truck my husband wanted to buy. He put me in c First called and spoke with Gary Edmondson, who was very nice and answered all my questions about a new truck my husband wanted to buy. He put me in contact with Jeff Cheser who was very knowledgeable about the different trucks that were available. Jeff never made us feel pressured into buying anything that day. We experienced Great Customer Service here and we love our new truck! More
Fantastic Jim and I are very pleased with the overall customer service we received from our sales man Jason. He treated Jim and I with the utmost respect. Kne Jim and I are very pleased with the overall customer service we received from our sales man Jason. He treated Jim and I with the utmost respect. Knew what he was talking about answered every question to our satisfaction. We were not pressured or rushed in any way. I am a firm believer in good customer service that's what keeps bringing people back. I would definitely recommend this ford dealership in Alexandria Ky. But would recommend that they ask for Jason in particular. More
great selection and easy to do business with. This is the second vehicle we have purchased from Castrucci. The dealership has a great selection and the employees are professional and approachable This is the second vehicle we have purchased from Castrucci. The dealership has a great selection and the employees are professional and approachable. They are knowledgeable about the inventory and listened to what I wanted. Overall a great experience. We will be looking there again for our next car purchase as well. More
Great Salesman Ford always makes a great car. Happy to lease both an Explorer and a Fusion. Salesman was very helpful and patient while wife asked for many different Ford always makes a great car. Happy to lease both an Explorer and a Fusion. Salesman was very helpful and patient while wife asked for many different options for a reasonable price. I am sure we will see you in the future. More
Genuinely helpful people My husband and I are newlyweds and just figuring out the ropes, and it was stressful to then find out we needed to buy a new reliable vehicle as soon My husband and I are newlyweds and just figuring out the ropes, and it was stressful to then find out we needed to buy a new reliable vehicle as soon as possible when our other used one died. The first worry was to be taken advantage of by a car salesman, especially when we had never financed and bought a new car before. Here, our minds were immediately put at ease by genuine and down to earth people, that honestly were trying to help us in our situation. When you go, and you should, I HIGHLY recommend asking for Jeremy Huffman. He was a blessing to us in this first time and stressful experience. He was incredibly helpful and honest, and was so willing and determined to work with us within what we needed and to find us a car that night. The poor man spent a solid 6,7 hours with us, and was willing to work with us until 9:30pm to figure everything out possible that was best for us. These are people honestly trying to help you find what you need that works best for you personally. There were no games, tricks, or sales pitches. It was a true genuine experience, which I can't explain how important that is in a situation such as ours. We found a great car, for a great price, and left happy and incredibly pleased and thankful for such a nice experience. More