Mike Castrucci Ford of Alexandria

2016 Explorer The overall purchase went very smoothly. Nathan knew the vehicle very well and explained all of the features in great detail. I will recommend him to The overall purchase went very smoothly. Nathan knew the vehicle very well and explained all of the features in great detail. I will recommend him to anyone I know who is looking to purchase a vehicle. More

Excellent First called and spoke with Gary Edmondson, who was very nice and answered all my questions about a new truck my husband wanted to buy. He put me in c First called and spoke with Gary Edmondson, who was very nice and answered all my questions about a new truck my husband wanted to buy. He put me in contact with Jeff Cheser who was very knowledgeable about the different trucks that were available. Jeff never made us feel pressured into buying anything that day. We experienced Great Customer Service here and we love our new truck! More

Fantastic Jim and I are very pleased with the overall customer service we received from our sales man Jason. He treated Jim and I with the utmost respect. Kne Jim and I are very pleased with the overall customer service we received from our sales man Jason. He treated Jim and I with the utmost respect. Knew what he was talking about answered every question to our satisfaction. We were not pressured or rushed in any way. I am a firm believer in good customer service that's what keeps bringing people back. I would definitely recommend this ford dealership in Alexandria Ky. But would recommend that they ask for Jason in particular. More

great selection and easy to do business with. This is the second vehicle we have purchased from Castrucci. The dealership has a great selection and the employees are professional and approachable This is the second vehicle we have purchased from Castrucci. The dealership has a great selection and the employees are professional and approachable. They are knowledgeable about the inventory and listened to what I wanted. Overall a great experience. We will be looking there again for our next car purchase as well. More

Great Salesman Ford always makes a great car. Happy to lease both an Explorer and a Fusion. Salesman was very helpful and patient while wife asked for many different Ford always makes a great car. Happy to lease both an Explorer and a Fusion. Salesman was very helpful and patient while wife asked for many different options for a reasonable price. I am sure we will see you in the future. More

Genuinely helpful people My husband and I are newlyweds and just figuring out the ropes, and it was stressful to then find out we needed to buy a new reliable vehicle as soon My husband and I are newlyweds and just figuring out the ropes, and it was stressful to then find out we needed to buy a new reliable vehicle as soon as possible when our other used one died. The first worry was to be taken advantage of by a car salesman, especially when we had never financed and bought a new car before. Here, our minds were immediately put at ease by genuine and down to earth people, that honestly were trying to help us in our situation. When you go, and you should, I HIGHLY recommend asking for Jeremy Huffman. He was a blessing to us in this first time and stressful experience. He was incredibly helpful and honest, and was so willing and determined to work with us within what we needed and to find us a car that night. The poor man spent a solid 6,7 hours with us, and was willing to work with us until 9:30pm to figure everything out possible that was best for us. These are people honestly trying to help you find what you need that works best for you personally. There were no games, tricks, or sales pitches. It was a true genuine experience, which I can't explain how important that is in a situation such as ours. We found a great car, for a great price, and left happy and incredibly pleased and thankful for such a nice experience. More

Excellent service and sales From the time I walked in til the time I left with my Lincoln MKC, I received the best service. The salesman, Ryan, was very knowledgeable and not hig From the time I walked in til the time I left with my Lincoln MKC, I received the best service. The salesman, Ryan, was very knowledgeable and not high pressure. ....I like that. Another great vehicle for me.....I will be back. More

Excellent sales staff. Went to the dealership to look at a new Ford Edge. Nathan Kipp came out to greet us. He was very friendly and approachable from the beginning of the s Went to the dealership to look at a new Ford Edge. Nathan Kipp came out to greet us. He was very friendly and approachable from the beginning of the sales process all the way to the end. Would recommend him for sure. They are willing to work with you on the deal to make sure it gets done with no pressure at all. We are overall pleased with the whole experience. More

Great Experience I went to look at getting a new truck. I worked with Scott and told him everything I was looking for. He was very helpful and knowledgeable about the I went to look at getting a new truck. I worked with Scott and told him everything I was looking for. He was very helpful and knowledgeable about the trucks. He showed me one the had everything I was looking for. I test drove the truck and loved it so I ended up getting it. More

Wonderful Experience and I hate going to dealerships I went reluctantly but Greg Risch was wonderful to deal with, he was HONEST and did a great job working with my son and I. After dealing with Greg I I went reluctantly but Greg Risch was wonderful to deal with, he was HONEST and did a great job working with my son and I. After dealing with Greg I plan on talking with my wife and purchasing another vehicle within the next few months. Thanks More