Mike Castrucci Ford of Alexandria
Alexandria, KY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Best car buying experience we have had in years! Our salesman (Andrew) was knowledgeable and helpful without being intrusive in our decision making process. The finance process was easy and relaxed. Our salesman (Andrew) was knowledgeable and helpful without being intrusive in our decision making process. The finance process was easy and relaxed. absolutely no hastle from start to finish! We Highly recommend them. More
Excellent Great sales experiences with Tim Werking and an equally good service experiences with Bill Ritchie. I have purchased 2 new Lincolns from Castrucci and Great sales experiences with Tim Werking and an equally good service experiences with Bill Ritchie. I have purchased 2 new Lincolns from Castrucci and these will likely not be the last. More
great experience If you are looking for a ford please see Scott Fluegel. Met me at the door very polite and very professional. He answered all my questions. about the If you are looking for a ford please see Scott Fluegel. Met me at the door very polite and very professional. He answered all my questions. about the new Ford Escape and I never once felt pressured .One of the best buying experiences i have ever had.! More
I bought 4 cars in last 6 months b/c of Ryan Smith! When you walk into Mike Castrucci in Alexandria, you are immediately met with professional courteous employees. They asked great questions to find out When you walk into Mike Castrucci in Alexandria, you are immediately met with professional courteous employees. They asked great questions to find out MY needs, not try to tell me what THEY thought were my needs! I came to look for a new SUV, I left with 3 new vehicles. (A 4th five months later) I felt 100% comfortable working with salesman Ryan Smith. He was calm, in control, knowledgeable , educated, and took interest in my family! We looked at many vehicles and his patience was so apprreciated., You can see why Ryan and the entire staff was so professional, as the GM, Bryan Smith was as polished a GM I have ever met. It was not about just a sale, it was about getting the right vehicle for the family. All the employees wanted to actually get to know us! I highly recommend this tremendous dealership if you are looking for a new Ford or Lincoln! More
New Mustang After recently moving to the area, needed to find a new dealership. As lucky as it could be, Castrucci in Alexandria was the first I went to and After recently moving to the area, needed to find a new dealership. As lucky as it could be, Castrucci in Alexandria was the first I went to and the people I dealt with couldn't be more helpful and all around good to deal with. My sales representative, Ryan Smith helped us in every way that anybody could hope for. I highly recommend Ryan and this dealership to anyone in the market for a vehicle. I have sent a few friends to him and everyone has had nothing but positive things to say. More
2016 Explorer The overall purchase went very smoothly. Nathan knew the vehicle very well and explained all of the features in great detail. I will recommend him to The overall purchase went very smoothly. Nathan knew the vehicle very well and explained all of the features in great detail. I will recommend him to anyone I know who is looking to purchase a vehicle. More
Awesome! Scott is a great salesperson! We love the car and will be back to see him again! Overall great experience! Craig was great and friendly as well! Scott is a great salesperson! We love the car and will be back to see him again! Overall great experience! Craig was great and friendly as well! More
New MKX Jeff was a terrific salesman, made the purchase very easy. He took three hours of his day to work with us and never pressured us to be in a hurry. Mos Jeff was a terrific salesman, made the purchase very easy. He took three hours of his day to work with us and never pressured us to be in a hurry. Most dealers want to rush you through and just sell a car, Jeff never made us feel pressured or hurried. I would recommend him to everyone. More
Great Sales Rep My sales rep Ryan Smith had a great deal of knowledge on all vehicles asked and shown. He took the time to assist with making sure all financial quest My sales rep Ryan Smith had a great deal of knowledge on all vehicles asked and shown. He took the time to assist with making sure all financial questions were answered and left no areas unanswered. Ryan was a delight to work with and he made the experience easy and non stressful. More
Excellent First called and spoke with Gary Edmondson, who was very nice and answered all my questions about a new truck my husband wanted to buy. He put me in c First called and spoke with Gary Edmondson, who was very nice and answered all my questions about a new truck my husband wanted to buy. He put me in contact with Jeff Cheser who was very knowledgeable about the different trucks that were available. Jeff never made us feel pressured into buying anything that day. We experienced Great Customer Service here and we love our new truck! More