Mike Castrucci Ford of Alexandria

No pressure! There was absolutely no pressure in getting a car. Our sales person Andrew was very helpful and informative with absolutely no pressure. It was such There was absolutely no pressure in getting a car. Our sales person Andrew was very helpful and informative with absolutely no pressure. It was such a nice experience we will definitely go back when my husband needs a car. More

Best car buying experience we have had in years! Our salesman (Andrew) was knowledgeable and helpful without being intrusive in our decision making process. The finance process was easy and relaxed. Our salesman (Andrew) was knowledgeable and helpful without being intrusive in our decision making process. The finance process was easy and relaxed. absolutely no hastle from start to finish! We Highly recommend them. More

Excellent customer service all around. We bought our vehicles (2) last year from Tim Werking. That experience was a wonderful one for both my wife and me. The relationship we developed with We bought our vehicles (2) last year from Tim Werking. That experience was a wonderful one for both my wife and me. The relationship we developed with Tim is one of trust and mutual respect. I recommend Castrucci and specifically Tim to anyone I know looking for a vehicle. He made the whole buying process a great experience both times. I have never been one to have a car dealer service my vehicle(s). I typically would do the "easy" stuff myself. We have taken our vehicles to Castrucci (Alexandria) for two (2) oil changes and tire rotations. (they are both 2014s but there are only about 10k miles on each of them). The service folks are wonderful to work with. When we do come in for service, we seek Tim out and unless he is busy with someone, he always takes time to talk with us and answer questions about the "new" vehicles. I am not sure exactly who we deal with in service, I assume it's Rod at the Service desk and we dealt with two different finance folks when we bought the vehicles. Both were great and explained everything to us. The only negative thing I have to say is the last time we brought our vehicles in for oil changes, the tech forgot to replace the oil fill cap on the F150. When I got home I notice the hood was raised on the drivers side of the vehicle. I raised the hood and found the cap on the drivers fender well holding the hood up. Not a big deal. I replaced the cap and all is good. If I had never done that myself, I might have gotten a little more excited about it. As I mentioned before, I recommend Castrucci/Tim to anyone that mentions they are looking for a vehicle. More

great experience If you are looking for a ford please see Scott Fluegel. Met me at the door very polite and very professional. He answered all my questions. about the If you are looking for a ford please see Scott Fluegel. Met me at the door very polite and very professional. He answered all my questions. about the new Ford Escape and I never once felt pressured .One of the best buying experiences i have ever had.! More

Excellent Great sales experiences with Tim Werking and an equally good service experiences with Bill Ritchie. I have purchased 2 new Lincolns from Castrucci and Great sales experiences with Tim Werking and an equally good service experiences with Bill Ritchie. I have purchased 2 new Lincolns from Castrucci and these will likely not be the last. More

I bought 4 cars in last 6 months b/c of Ryan Smith! When you walk into Mike Castrucci in Alexandria, you are immediately met with professional courteous employees. They asked great questions to find out When you walk into Mike Castrucci in Alexandria, you are immediately met with professional courteous employees. They asked great questions to find out MY needs, not try to tell me what THEY thought were my needs! I came to look for a new SUV, I left with 3 new vehicles. (A 4th five months later) I felt 100% comfortable working with salesman Ryan Smith. He was calm, in control, knowledgeable , educated, and took interest in my family! We looked at many vehicles and his patience was so apprreciated., You can see why Ryan and the entire staff was so professional, as the GM, Bryan Smith was as polished a GM I have ever met. It was not about just a sale, it was about getting the right vehicle for the family. All the employees wanted to actually get to know us! I highly recommend this tremendous dealership if you are looking for a new Ford or Lincoln! More

New Mustang After recently moving to the area, needed to find a new dealership. As lucky as it could be, Castrucci in Alexandria was the first I went to and After recently moving to the area, needed to find a new dealership. As lucky as it could be, Castrucci in Alexandria was the first I went to and the people I dealt with couldn't be more helpful and all around good to deal with. My sales representative, Ryan Smith helped us in every way that anybody could hope for. I highly recommend Ryan and this dealership to anyone in the market for a vehicle. I have sent a few friends to him and everyone has had nothing but positive things to say. More

Awesome! Scott is a great salesperson! We love the car and will be back to see him again! Overall great experience! Craig was great and friendly as well! Scott is a great salesperson! We love the car and will be back to see him again! Overall great experience! Craig was great and friendly as well! More

New MKX Jeff was a terrific salesman, made the purchase very easy. He took three hours of his day to work with us and never pressured us to be in a hurry. Mos Jeff was a terrific salesman, made the purchase very easy. He took three hours of his day to work with us and never pressured us to be in a hurry. Most dealers want to rush you through and just sell a car, Jeff never made us feel pressured or hurried. I would recommend him to everyone. More

Great Sales Rep My sales rep Ryan Smith had a great deal of knowledge on all vehicles asked and shown. He took the time to assist with making sure all financial quest My sales rep Ryan Smith had a great deal of knowledge on all vehicles asked and shown. He took the time to assist with making sure all financial questions were answered and left no areas unanswered. Ryan was a delight to work with and he made the experience easy and non stressful. More