Mike Castrucci Ford of Alexandria

Bought New 2016 Taurus Jason made the car buying and trade-in experience easy. He was upfront, candid, and clear on the bottom line price of the car including my trade in. Jason made the car buying and trade-in experience easy. He was upfront, candid, and clear on the bottom line price of the car including my trade in. I ended up with a great car at a reasonable price. More

Excellent service in all areas and excellent Reps. I have purchased several cars over the years from this dealership and have always been very pleased with the purchase experience as well as the servic I have purchased several cars over the years from this dealership and have always been very pleased with the purchase experience as well as the service area. I have always dealt with the same sales rep and been very pleased. I also have been very impressed with the management. More

Didn't stop until I was satisfied I had found the F-350 I wanted on the web and was switching emails with a salesman that kept giving me information on the wrong truck, I contacted h I had found the F-350 I wanted on the web and was switching emails with a salesman that kept giving me information on the wrong truck, I contacted him and told him the correct truck and made plans to go see the truck. when I was about 30 minutes from the dealer that particular salesman called and told me that the truck I was interested in had been sold but I should come on down and see the other similar trucks that they had. I arrived at the dealership and went in and shortly was met by this salesman, he told me that the gentleman behind me had bought the truck I was looking for, I had sen that gentlemen getting out of the truck and it was not the truck I was looking at,,a Black short bed doesn't even look close to a pearl white long bed.,,,Lucky for me and him he directed me to Greg Risch, Greg was a superb gentleman to deal with, he listened to my desires and took me right to the truck I was interested in, Greg then began working on a deal with my trade in..I told him what I was willing to pay and what I wanted out of my truck..After several trips back and forth we got the deal we wanted..I cannot say enough good things about Greg and the dealership both are top notch... More

Great Customer Service When we were searching for our new F250 truck I checked with this dealership regarding an XLT that we saw on their website. There were no hidden fees When we were searching for our new F250 truck I checked with this dealership regarding an XLT that we saw on their website. There were no hidden fees. Even though I was 4 hours away, Andrew answered all of my questions and provided hassle-free wonderful customer service. I would recommend contacting Andrew if you need a new vehicle even though we ended up purchasing a lariat at a different dealership. More

Greg was very patient and took time to show me a lot of cars Greg was very friendly and helpful and let me take time to make my decision of which car I liked best. Greg was very friendly and helpful and let me take time to make my decision of which car I liked best. More

Buying a new car without pressure We purchased a new Ford Escape from Greg Risch and had a great experience of buying without pressure. All our questions were answered and we think we We purchased a new Ford Escape from Greg Risch and had a great experience of buying without pressure. All our questions were answered and we think we got a great deal on a beautiful car. More

Great service We recently bought an Explorer form Greg Risch and were very pleased with our service. He answered all of our questions thoroughly. Made the whole p We recently bought an Explorer form Greg Risch and were very pleased with our service. He answered all of our questions thoroughly. Made the whole process very smooth! The Haneys More

best experience I've ever had buying a car. I had the pleasure of working with Gregory Risch and Andrew Swensen, together they answered all my questions and explaned things about my new car that I had the pleasure of working with Gregory Risch and Andrew Swensen, together they answered all my questions and explaned things about my new car that I wasn't sure of , even seting my wife's smart phone to SYNC .Gregory went out of his way to make sure that I got the discount for being a veteren. More

Excellent Customer Service Great car Dealership without all of the pressure. We were made to feel welcome and was given time to decide on our purchase. Mike Routt is a Salesma Great car Dealership without all of the pressure. We were made to feel welcome and was given time to decide on our purchase. Mike Routt is a Salesman that will go out of his way to make sure his customer is happy with their purchase. Craig Chabot completed our financing and was also very welcoming. We would recommend if you need a new or used vehicle to go to Mike Alexandria Ford and visit Mike for a "New Car". More

Happy 2016 Fusion Ownar This was the best experience i have ever had at a dealership. Mike Routt was great and got me into a New Fusion which i never thought was possible.The This was the best experience i have ever had at a dealership. Mike Routt was great and got me into a New Fusion which i never thought was possible.The whole experience was something i will never forget. These guys are amazing and highly recommended.. More