Mike Castrucci Ford of Alexandria

Excellent Customer Service Great car Dealership without all of the pressure. We were made to feel welcome and was given time to decide on our purchase. Mike Routt is a Salesma Great car Dealership without all of the pressure. We were made to feel welcome and was given time to decide on our purchase. Mike Routt is a Salesman that will go out of his way to make sure his customer is happy with their purchase. Craig Chabot completed our financing and was also very welcoming. We would recommend if you need a new or used vehicle to go to Mike Alexandria Ford and visit Mike for a "New Car". More

Happy 2016 Fusion Ownar This was the best experience i have ever had at a dealership. Mike Routt was great and got me into a New Fusion which i never thought was possible.The This was the best experience i have ever had at a dealership. Mike Routt was great and got me into a New Fusion which i never thought was possible.The whole experience was something i will never forget. These guys are amazing and highly recommended.. More

Very good We were very satisfied with the overall experience. This was the second car we purchased from this dealership and we would return. Greg was very ple We were very satisfied with the overall experience. This was the second car we purchased from this dealership and we would return. Greg was very pleasant and helpful during this transaction. More

2016 F150 Purchase Worked with me to obtain vehicle offsite. I eventually purchased vehicle at their dealership by my choosing. They did not persuade me to do this and s Worked with me to obtain vehicle offsite. I eventually purchased vehicle at their dealership by my choosing. They did not persuade me to do this and simply wanted to sell me a vehicle that i was happy with. The purchase was very easy, fast and organized. Vehicle was being cleaned before i got there even though i had only given the a verbal confirmation of the purchase. My opinion is they are volume dealer with a lot of selection at the lowest prices and have great people to help you make a purchase. More

Great Customer Service All of the staff at Mike Castrucci Ford Lincoln of Alexandria are very commendable. I had the pleasure of working With Nick Rauch and he answered all All of the staff at Mike Castrucci Ford Lincoln of Alexandria are very commendable. I had the pleasure of working With Nick Rauch and he answered all of my questions flawlessly. I gave him my long list of items I required and without hesitation he cared for each one of them. This is now the 6th Vehicle I have Purchased from Nick and his team, and Each time it is a remarkable experience. I had the pleasure of Meeting and working with Jeff Brown in Finance. He was very knowledgeable and personable. More

Great Customer service salesman Andrew Swenson, was our salesman & he went above our expectations to find the truck that my husband was searching for. He went the extra mile for us! Andrew Swenson, was our salesman & he went above our expectations to find the truck that my husband was searching for. He went the extra mile for us! We will send all our friends and family to Andrew. Our finance guy was great too. Definitely a friendly group of guys. More

Helpful and friendly staff. Test drove and fell in love with a used 2011 Escape. Jeremy and Chris took very good care of me, answering all of my questions and making sure I got t Test drove and fell in love with a used 2011 Escape. Jeremy and Chris took very good care of me, answering all of my questions and making sure I got the best deal possible. The paperwork was minimal and went very quickly. Will definitely visit them first when I purchase again! More

Great Customer Service Jeff Cheser is a great car salesman. He answers all my questions and works with me through the decision process. Front door service to greet me and ac Jeff Cheser is a great car salesman. He answers all my questions and works with me through the decision process. Front door service to greet me and acknowledge me when I am in the dealership. Always asked if there was something I wanted to test drive while waiting for my car to be serviced. This is our third car purchase with him. Wonderful to have a guy that directs me to the right path for my wants and needs. More

Great Experience Jeff was wonderful to work with. Was able to promptly answer all of my questions and was very kind. Looking forward to working with in the future. Jeff was wonderful to work with. Was able to promptly answer all of my questions and was very kind. Looking forward to working with in the future. More

Best experience The car sales men are the most pleasant,very informed.if we get another car it will be with them.They were not pushy,and they helped us in every way. The car sales men are the most pleasant,very informed.if we get another car it will be with them.They were not pushy,and they helped us in every way. More