Mike Castrucci Ford of Alexandria

Got me in a Truck I went to dealership in early August. Test drive a truck. The salesman I originally was with was swamped. He had a lady by the name of Tina help me. S I went to dealership in early August. Test drive a truck. The salesman I originally was with was swamped. He had a lady by the name of Tina help me. She seemed very intimidated by the whole being a car salesman. She didn’t really try hard. So I left and went to another dealership. Not really finding what I wanted I returned two weeks later and met with the original salesman Roger Lyons. He let me look ,and answered all my questions. Roger and the sales manager got me into a truck. I will say the finance man down the hill had the personality of a tree. More

Went in to just look and left with a new explorer My husband and I went in to just look at the explorers and edges. I was still making up my mind on trading in my beautiful purple jeep Wrangler. I got My husband and I went in to just look at the explorers and edges. I was still making up my mind on trading in my beautiful purple jeep Wrangler. I got terrible gas mileage and we needed something more family friend I. Shawn showed us a red 2018 explorer and we fell in love. It was such an great and easy experience. I would send all my friends and family here! More

Great deal, great service! Roger was great to work with. I absolutely despise going to dealerships, but I would go back to this one and work with Roger again. I came from out of Roger was great to work with. I absolutely despise going to dealerships, but I would go back to this one and work with Roger again. I came from out of state, and he messaged me every day to let me know the vehicle I was interested in was still there. They gave a good price for trade in, and a great sales price for my new-to-me truck. More

Smooth We were dealt with very smoothly & very friendly. We had no issues of checking out the vehicle in a timely manner & did not feel pressured to deal qui We were dealt with very smoothly & very friendly. We had no issues of checking out the vehicle in a timely manner & did not feel pressured to deal quickly. Everyone was very accommodating. More

Friendly and easy to work with. Purchasing a truck from this dealership was a positive experience. Roger Lyons was very helpful in helping us find the truck I wanted. I didn't feel p Purchasing a truck from this dealership was a positive experience. Roger Lyons was very helpful in helping us find the truck I wanted. I didn't feel pressured like at other dealerships I've been at. I don't recall the names of everyone that helped us, but they were all professional and friendly. More

Good experience. Better than other lots I've been to Had a great experience. They gave me a decent price on my trade in. Although the overall price on the car I was buying went up I still feel I got a Had a great experience. They gave me a decent price on my trade in. Although the overall price on the car I was buying went up I still feel I got a decent deal. Roger was a pleasure to work with. More

Good experience with salesman The experience we had with Roger was great. The person who did the paperwork and took the money was not as polite or helpful. Overall it was a good ex The experience we had with Roger was great. The person who did the paperwork and took the money was not as polite or helpful. Overall it was a good experience. More

Great customer service and fair pricing The staff was a pleasure to work with during the purchase of my used F150. The did not pressure you to make a decision and supported with getting que The staff was a pleasure to work with during the purchase of my used F150. The did not pressure you to make a decision and supported with getting questions answered quickly. I will look to them on my next purchase as they had a great selection. Moving forward, they will be in short list of go to dealers. Thank you! More

Overall Great Experience Roger was great to deal with and quick to respond to any questions or requests I had. They agreed to fix the few small things I noticed wrong with the Roger was great to deal with and quick to respond to any questions or requests I had. They agreed to fix the few small things I noticed wrong with the truck and provided a rental while fixing it. Detailing could have been a little more thorough but besides that I had a great experience. More

Fair prices on quality used cars and great staff We purchased our Dodge Charger from Roger Lyons he was great to work with and got us a good deal. Would recommend them to anyone looking for a car. We We purchased our Dodge Charger from Roger Lyons he was great to work with and got us a good deal. Would recommend them to anyone looking for a car. We drove from Lebanon Ohio and are very happy with our decision More