Mike Castrucci Ford of Alexandria
Alexandria, KY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Great care and service We had the pleasure of working with Roger Lyons. He was very patient and understanding. Helped find exactly what we were looking for. I would go back We had the pleasure of working with Roger Lyons. He was very patient and understanding. Helped find exactly what we were looking for. I would go back a million times over. More
Quick, pleasant, didn’t feel pressured. Our overall expo was the best we have ever had when purchasing a new car. Our salesman Roger Lyons was kind, professional, and didn’t pressure us. He Our overall expo was the best we have ever had when purchasing a new car. Our salesman Roger Lyons was kind, professional, and didn’t pressure us. He answers all of our questions and went out of his way to help us. I would highly recommend this dealership and especially this salesman! Great experience!!! More
Buying a used car Sales person was good. No pressure. Attentive. Used facility could use an upgrade. Noticed no female employees. Did not find the finance person very Sales person was good. No pressure. Attentive. Used facility could use an upgrade. Noticed no female employees. Did not find the finance person very friendly. More
Excellent Service Was not pressured at all to make a purchase. I found a truck online and stopped in to have a look. Roger Lyons was very knowledgeable and answered eve Was not pressured at all to make a purchase. I found a truck online and stopped in to have a look. Roger Lyons was very knowledgeable and answered every question I had. More
Great salesmen Emailed to get info about a truck and was dealing with Russell but he had an emergency come up and instead of leaving me hang he hooked me up with Rog Emailed to get info about a truck and was dealing with Russell but he had an emergency come up and instead of leaving me hang he hooked me up with Roger Lyons who helped me out a lot and sold me a great used truck. Thanks so much. More
Looking for a nice used car The salesman Roger, greeted me and and introduced himself. He then proceeded to ask me what I was looking for. After I explained what I was looking fo The salesman Roger, greeted me and and introduced himself. He then proceeded to ask me what I was looking for. After I explained what I was looking for he immediately started to work with me. He showed me a few cars and help to understand what they all have (newer cars). We looked at a Toyota Prius and I bought it. I had a great experience and a great deal. Thanks Roger and all the other staff at Mike Castrucci Ford. More
Got me in a Truck I went to dealership in early August. Test drive a truck. The salesman I originally was with was swamped. He had a lady by the name of Tina help me. S I went to dealership in early August. Test drive a truck. The salesman I originally was with was swamped. He had a lady by the name of Tina help me. She seemed very intimidated by the whole being a car salesman. She didn’t really try hard. So I left and went to another dealership. Not really finding what I wanted I returned two weeks later and met with the original salesman Roger Lyons. He let me look ,and answered all my questions. Roger and the sales manager got me into a truck. I will say the finance man down the hill had the personality of a tree. More
Went in to just look and left with a new explorer My husband and I went in to just look at the explorers and edges. I was still making up my mind on trading in my beautiful purple jeep Wrangler. I got My husband and I went in to just look at the explorers and edges. I was still making up my mind on trading in my beautiful purple jeep Wrangler. I got terrible gas mileage and we needed something more family friend I. Shawn showed us a red 2018 explorer and we fell in love. It was such an great and easy experience. I would send all my friends and family here! More
Great deal, great service! Roger was great to work with. I absolutely despise going to dealerships, but I would go back to this one and work with Roger again. I came from out of Roger was great to work with. I absolutely despise going to dealerships, but I would go back to this one and work with Roger again. I came from out of state, and he messaged me every day to let me know the vehicle I was interested in was still there. They gave a good price for trade in, and a great sales price for my new-to-me truck. More
Smooth We were dealt with very smoothly & very friendly. We had no issues of checking out the vehicle in a timely manner & did not feel pressured to deal qui We were dealt with very smoothly & very friendly. We had no issues of checking out the vehicle in a timely manner & did not feel pressured to deal quickly. Everyone was very accommodating. More