Mike Castrucci Ford of Alexandria
Alexandria, KY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Easy transaction Roger made my transaction with my trade in and purchase of a used vehicle very smooth. Very easy to work with and I highly recommend. Roger made my transaction with my trade in and purchase of a used vehicle very smooth. Very easy to work with and I highly recommend. More
Great experience These guys took care of me today. I called them and told them I lived 2 hours away and they let me know as much as possible about the vehicle and made These guys took care of me today. I called them and told them I lived 2 hours away and they let me know as much as possible about the vehicle and made sure we could come to as close to an agreement as possible over the phone with just a few negotiations at the dealership. Thanks for all of your help. More
Easygoing 1st time car buying experience! Great experience working with Salesman Mike Routt. He was very transparent throughout the process and I feel I got a very good deal on my vehicle. I Great experience working with Salesman Mike Routt. He was very transparent throughout the process and I feel I got a very good deal on my vehicle. I would highly recommend going to see him at Mike Castrucci if you are in the market for a Ford! More
Lincoln MKX It was a good experience, but I feel they could have explained the features about the car more and showed us where stuff was, including how to start i It was a good experience, but I feel they could have explained the features about the car more and showed us where stuff was, including how to start it. Also, I feel like there was more wiggle room on the price. Everyone was super nice though, including Roger, our sales guy. He took good care of us and even offered to buy us water/ soda out of the vending machine while we waited. The wait was long, but I guess that could be a good sign too, because there were multiple people buying that night. More
Great care and service We had the pleasure of working with Roger Lyons. He was very patient and understanding. Helped find exactly what we were looking for. I would go back We had the pleasure of working with Roger Lyons. He was very patient and understanding. Helped find exactly what we were looking for. I would go back a million times over. More
Quick, pleasant, didn’t feel pressured. Our overall expo was the best we have ever had when purchasing a new car. Our salesman Roger Lyons was kind, professional, and didn’t pressure us. He Our overall expo was the best we have ever had when purchasing a new car. Our salesman Roger Lyons was kind, professional, and didn’t pressure us. He answers all of our questions and went out of his way to help us. I would highly recommend this dealership and especially this salesman! Great experience!!! More
Buying a used car Sales person was good. No pressure. Attentive. Used facility could use an upgrade. Noticed no female employees. Did not find the finance person very Sales person was good. No pressure. Attentive. Used facility could use an upgrade. Noticed no female employees. Did not find the finance person very friendly. More
Excellent Service Was not pressured at all to make a purchase. I found a truck online and stopped in to have a look. Roger Lyons was very knowledgeable and answered eve Was not pressured at all to make a purchase. I found a truck online and stopped in to have a look. Roger Lyons was very knowledgeable and answered every question I had. More
Great salesmen Emailed to get info about a truck and was dealing with Russell but he had an emergency come up and instead of leaving me hang he hooked me up with Rog Emailed to get info about a truck and was dealing with Russell but he had an emergency come up and instead of leaving me hang he hooked me up with Roger Lyons who helped me out a lot and sold me a great used truck. Thanks so much. More
Looking for a nice used car The salesman Roger, greeted me and and introduced himself. He then proceeded to ask me what I was looking for. After I explained what I was looking fo The salesman Roger, greeted me and and introduced himself. He then proceeded to ask me what I was looking for. After I explained what I was looking for he immediately started to work with me. He showed me a few cars and help to understand what they all have (newer cars). We looked at a Toyota Prius and I bought it. I had a great experience and a great deal. Thanks Roger and all the other staff at Mike Castrucci Ford. More