Mike Castrucci Ford of Alexandria

Overall it was ok Roger helped out a lot with the process and got me in and out with a vehicle fairly quickly. There really wasn't much of a selection available for me. Roger helped out a lot with the process and got me in and out with a vehicle fairly quickly. There really wasn't much of a selection available for me. I did dins a vehilce i liked but was not made aware of preexisting issues with the vehicle such as the air and heat not working. More

Great Customer Service Very happy with the service provided by Matt. He was friendly, knowledgeable and helpful. Great customer service continued even after the purchase of Very happy with the service provided by Matt. He was friendly, knowledgeable and helpful. Great customer service continued even after the purchase of my car. And I love my Lincoln! More

F350 Awesomeness! Roger contacted me within moments of clicking the check availability button and had the truck fueled and sitting up front ready for a test drive when Roger contacted me within moments of clicking the check availability button and had the truck fueled and sitting up front ready for a test drive when I arrived! Very friendly and easy to work with folks at this dealership! I highly recommend this dealership and especially Roger! More

Ford yeah Love my escape thus far, had a wonderful experience will definitely be back for vehicle number 4 from castrucci Ford of Alexandria, service was top no Love my escape thus far, had a wonderful experience will definitely be back for vehicle number 4 from castrucci Ford of Alexandria, service was top notch More

Very friendly and helpful, best car buying experience to dat Tina was very nice and helpful, could not ask for a better experience Will recommend her and her team to everyone I know looking to purchase a vehicl Tina was very nice and helpful, could not ask for a better experience Will recommend her and her team to everyone I know looking to purchase a vehicle More

My new Escape My salesman Mike was friendly and knowledgeable. He was able to figure out what I needed and stay within my budget. I am now the proud owner of a Ford My salesman Mike was friendly and knowledgeable. He was able to figure out what I needed and stay within my budget. I am now the proud owner of a Ford Escape. More

Russell and Andrew are the greatest The whole crew is the greatest. Russell and Andrew knew i was having hard time getting in there bc of work and things. But they worked with me like cr The whole crew is the greatest. Russell and Andrew knew i was having hard time getting in there bc of work and things. But they worked with me like crazy!! They are my number one place to go. They treat you as family not a customer!! More

Another Great Buying Experience with Jeff Cheser! This is my family's 4th new vehicle purchase from Mike Castrucci Ford/Jeff Cheser. He goes above and beyond to make us satisfied, researching what ou This is my family's 4th new vehicle purchase from Mike Castrucci Ford/Jeff Cheser. He goes above and beyond to make us satisfied, researching what our needs are and finding the answers to all our many questions. Jeff is always honest and upfront about our purchase, and we trust him completely! Our Finance Man, Jeff Brown, was wonderful as well! Thanks Jeff Cheser for another wonderful Ford vehicle and buying experience! We"ll be back!! God Bless! More

Roger Lyons is amazing! He worked with me and git me a great deal. He really knows how to take care of his clients. I will definitely keep going to Roger for all my vehicle He worked with me and git me a great deal. He really knows how to take care of his clients. I will definitely keep going to Roger for all my vehicles. More

Roger Lyons I have purchased 3 cars and my experience here has been the best. I went in after totaling my car and was bummed about having to get a new one. I knew I have purchased 3 cars and my experience here has been the best. I went in after totaling my car and was bummed about having to get a new one. I knew exactly what I wanted and what I wanted to pay. Roger didnt haggle or waste my time, he asked if we could get it at my specified price if I would take it that day. I test drove the car for 45 min or so and when I went back in was approved and out the door in under an hour. The only complaints I have were not with Roger but the tire pressure was low and they said they were going to put air in, they put a tiny bit in but we ended up having to stop on the way home and fill them. We also were missing bolts for the back bench seat but Roger said he will get the sizing information and get it taken care of. I would definitely get my next car with Roger! More