Mike Castrucci Ford of Alexandria
Alexandria, KY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Very professional and friendly. Worked efficient and quick. Was very happy with the service provided. Very knowledgeable and would recommend him to anyone. Overall great place to buy Worked efficient and quick. Was very happy with the service provided. Very knowledgeable and would recommend him to anyone. Overall great place to buy from. Thanks again roger! More
Friendly service! Great at getting back to me in a timely manner from question and other info I was asking. Taking picture of the truck and senting them yo me since a l Great at getting back to me in a timely manner from question and other info I was asking. Taking picture of the truck and senting them yo me since a lived over a hour away. Tina and Roger we friendly and very helpful throw the process purchasing a this vehicle. Thanks again guys! More
Easy transaction Roger was very helpful through the entire process, which was done mostly by phone and email as I live 2 hours away from the dealership. When I drive Roger was very helpful through the entire process, which was done mostly by phone and email as I live 2 hours away from the dealership. When I drive up to pick up my truck, everything was as he promised. Very satisfied. More
Best customer service Thank you Roger Lyons for helping me get a great car from Mike Castrucci used cars your customer service is great and I will definitely send you busin Thank you Roger Lyons for helping me get a great car from Mike Castrucci used cars your customer service is great and I will definitely send you business. More
5☆ Customer Service Roger Lyons has been by far the best salesman I've met yet. I was amazed from the moment driving on the lot and quickly leaving with my new ride. It w Roger Lyons has been by far the best salesman I've met yet. I was amazed from the moment driving on the lot and quickly leaving with my new ride. It was a pleasure, I can say I've never said that before buying a car! More
Friendly, Professional, Easy Transaction The transaction was very straightforward and Matt Stratton was kind and professional. He took his time and went over all of the features. Best car bu The transaction was very straightforward and Matt Stratton was kind and professional. He took his time and went over all of the features. Best car buying experience I’ve ever had. I will be back to buy another car for sure! More
Wonderful. I've had issues going elsewhere. Beyond happy with my experience here. If I purchase another vehicle, i will for sure be back! Thank you!! I've had issues going elsewhere. Beyond happy with my experience here. If I purchase another vehicle, i will for sure be back! Thank you!! More
Salesman was polite and knowledgeable. Good buying experience. Looked at used trucks in very inclimate weather. Salesman Matt stayed with us the whole time. He was very polite and courteous Good buying experience. Looked at used trucks in very inclimate weather. Salesman Matt stayed with us the whole time. He was very polite and courteous. He was aware of truck information and attributes. More
Excellent sales experience. Mike Routt was a pleasure to work with. He found the exact truck we wanted and made the buying experience a simple process. Worked with us to get all Mike Routt was a pleasure to work with. He found the exact truck we wanted and made the buying experience a simple process. Worked with us to get all the options done and accessories installed in a timely efficient manner. The New Car Sales Manager Gary Edmondson checked on us during the sale and was also very nice to work with. The dealership is clean and inviting, coffee and hot chocolate available for the customer. The morning donuts and after noon fresh baked cookies are a treat. I am very pleased with the overall experience buying from this dealership. Thank You. More
Very satisfactory experience Very friendly and helpful. Had to use special financing due to unforeseen issue, bent over backwards to get my deal done to meet my satisfaction. Very friendly and helpful. Had to use special financing due to unforeseen issue, bent over backwards to get my deal done to meet my satisfaction. More