Mike Castrucci Ford of Alexandria
Alexandria, KY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Great Selection and Service Roger was helpful from start to finish. He also gave me a little time and space when I asked for it, yet came back to check in and make sure I was get Roger was helpful from start to finish. He also gave me a little time and space when I asked for it, yet came back to check in and make sure I was getting the info I needed. Excellent job. More
Purchase of used truck Roger Lyons was very helpful to my wife on Wednesday showing her a number of used trucks in the price range we were looking for. He was very easy to w Roger Lyons was very helpful to my wife on Wednesday showing her a number of used trucks in the price range we were looking for. He was very easy to work with. More
Schedule Maintenance Thank you so much to Ken who always looks out for my Lincoln’s needs .. very grateful to see the kindness exstended to a Grama .. my Lincoln’s the bes Thank you so much to Ken who always looks out for my Lincoln’s needs .. very grateful to see the kindness exstended to a Grama .. my Lincoln’s the best car I have ever owned .. very grateful! Sincerely Diana Keyer More
Mike was very helpful. Went over and above what is typically expected of a car salesman. Made us feel like we can contact him at any time for help. Went over and above what is typically expected of a car salesman. Made us feel like we can contact him at any time for help. More
Always great to work with These guys are friendly and I admire anybody that has been in this position as long as he has ,?i only deal with bill and Ken because they are aware o These guys are friendly and I admire anybody that has been in this position as long as he has ,?i only deal with bill and Ken because they are aware of my personal vehicle and that shows slot of interest on their part !!!! More
Great experience Found car on internet and contacted dealership and Roger immediately contacted me. Went to the dealership next day and everyone was very helpful, drov Found car on internet and contacted dealership and Roger immediately contacted me. Went to the dealership next day and everyone was very helpful, drove away in my new car. More
Well done. The service was personable and reliable. Great communication as well as input and patience. Highly recommended! The staff is very friendly and communi The service was personable and reliable. Great communication as well as input and patience. Highly recommended! The staff is very friendly and communication was clear. More
Exceptional Experience !!!!! We found our truck from an internet search. We contacted the dealership to ask questions and work out the details of our deal since we were traveling We found our truck from an internet search. We contacted the dealership to ask questions and work out the details of our deal since we were traveling all the way from Florida to make this purchase. Tina and Roger were very responsive to all of our questions. They always responded quickly and kept us informed on everything at all times. I was a bit hesitant at first since the dealership was so far away from us but they worked so well for us that I had complete confidence that our buying experience would be good. We flew in the night before and they kindly offered to pick us up at our hotel to take us to the dealership. When we arrived the truck was prepped and ready for us. Took a test drive and when we returned from that all the paperwork was ready so we could finish everything quickly. We filled out financing online prior to arriving so it was a seamless experience. They provided us with everything we needed or wanted to know prior to our arrival which again made the process go very smoothly. Best experience we have ever had when purchasing a vehicle. More
Relaxing and fun This was my first new car buying experience and I was not looking forward to this. But Roger and Kenton made this something that I would want to do mo This was my first new car buying experience and I was not looking forward to this. But Roger and Kenton made this something that I would want to do more often. They are a good group of guys there and I will tell everyone to go have the same experience that I had More
Great experience! Roger Is a great sales rep...no pressure but stayed in contact when needed. He provided me everything I asked for in a timely manner and with profes Roger Is a great sales rep...no pressure but stayed in contact when needed. He provided me everything I asked for in a timely manner and with professionalism. I appreciate his approach to car selling. Made this one of the best buying experiences for me. And I got the car I was looking for! More