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Mike Castrucci Ford
Milford, OH
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Everyone at Mike Castrucci Ford made the search for and purchase of a vehicle a smooth and enjoyable experience. We were blessed to have Sam Mounce assist us with the our selection. We definitely will be purchase of a vehicle a smooth and enjoyable experience. We were blessed to have Sam Mounce assist us with the our selection. We definitely will be visiting them for our automotive needs. More
Reviews from the web DealerRater 3. 8/5 392 reviews Carfax 5/5 2 reviews Google review summary 4.4 (1,704) Reviews Alllease 23 tire rotation 15 waiting area 13 consultant 8/5 392 reviews Carfax 5/5 2 reviews Google review summary 4.4 (1,704) Reviews Alllease 23 tire rotation 15 waiting area 13 consultant 10 +6 Sort by Most relevant Newest Highest Lowest Pennie Johnson 18 reviews·2 photos just now NEW So my husband and I drove 5 hours to look at a Magda red Ford platnum truck. John the Salesmen ran down that the truck had passed their inspection on all levels at 96%... my husband looked under the hood and noticed there was no … More Chris Walters Local Guide·35 reviews·35 photos 3 weeks ago NEW truth be told I brought my mom here to buy a new mustang, when I first called I explained that I was calling on behalf of my mom, which might of sounded a lil weird, but luckily I was dealing with a professional by the name of Jimmy Davis, … More +2 Mike Castrucci Ford Sales, Inc. (Owner) 2 weeks ago We’re so glad that Jimmy provided you and your mom with an excellent experience. We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us! William Ward 1 review·3 photos 4 months ago Just got a 2022 Ford Maverick, my first new car. Salesman was extremely helpful and even stayed on the phone to give me directions when I got lost. I'm really grateful to have shopped here and drive away with my new Ford maverick, I will be … More 1 Mike Castrucci Ford Sales, Inc. (Owner) 4 months ago Thank you for taking the time to post your generous rating, William. It was a pleasure to have you as our guest, and we hope to see you again soon. Enjoy your Maverick!! brandi lamkin 2 reviews·3 photos 4 months ago Amazing customer service all around including sales team and finance dept. Answered all of my questions including those I didn't think to ask. Listened to what I wanted, what I needed, and delivered! Thank you Jimmy D. for my new Bronco and your outstanding customer service!! Mike Castrucci Ford Sales, Inc. (Owner) 4 months ago Hi Brandi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care! DealerRater https://www.dealerrater.com › dealer Mike Castrucci Ford - Ford, Service Center - Dealership Ratings 392 Reviews of Mike Castrucci Ford - Ford, Service Center Car Dealer Reviews & Helpful Consumer Information about this Ford, Service Center dealership ... 3.8 (392) Missing: inc. | Must include: inc. DealerRater https://www.dealerrater.com › dealer Mike Castrucci Ford - Ford, Service Center - Dealership Reviews | Page 4 Best Car Salesman Ever! Truly a great experience! Andrew was very attentive to my needs and my budget. I love my new Ford Edge!! Awesome experience all around! 3.8 (392) Cars.com https://www.cars.com › ... › Reviews Mike Castrucci Ford Reviews - Milford, OH People also search for Cars.com https://www.cars.com › ... › Reviews Mike Castrucci Ford Reviews - Milford, OH Castrucci Milford had more inventory on the lot than any dealer we visited. Ryan Egan is the absolute best. This was the smoothest car purchase we?ve ever had. 4.4 (512) Better Business Bureau https://www.bbb.org › profile › co... Complaints - for - Mike Castrucci Ford Milford It was clear the headliner was filled with mold. They refused to look for any further water damage. We have had to take the vehicle back multiple times now ... Better Business Bureau https://www.bbb.org › profile › mik... Mike Castrucci Ford Milford | Better Business Bureau® Profile I took my car in for an oil change, December 23, 2021. As I was driving off their lot, I noticed it was running rough and had a ticking noise to it. When I ... Carfax https://www.carfax.com › Reviews-... Mike Castrucci Ford Dealership in Milford, OH The staff were friendly and did not try to push us into a sale. We purchased a prior vehicle from one of Mike Castrucci's dealers in the past, and the ... 5.0 (2) How can I contact Mike Castrucci Ford in Milford, OH? What do verified customers think about Mike Castrucci Ford in Milford, OH? Indeed https://www.indeed.com › cmp › re... Mike Castrucci Ford Employee Reviews in Milford, OH Was okay · Indeed Featured review · Lots of sales potential · Pros · Cons · Mike Castrucci Ford insights · We want to help you find great companies. Help us be the ... 4.0 (4) People also search for Feedback Indeed https://www.indeed.com › cmp › re... Mike Castrucci Ford Pay & Benefits reviews Good company to work for, the pay and benefits were fair. As a service advisor it can get stressful at times dealing with disgruntled customers. 4.0 (4) Related searches Pennie Johnson 18 reviews·2 photos just now NEW So my husband and I drove 5 hours to look at a Magda red Ford platnum truck. John the Salesmen ran down that the truck had passed their inspection on all levels at 96%... my husband looked under the hood and noticed there was no antifreeze in the resovior. John had one of their more than experienced mechanics come and look at it. To our surprise the mechanic said that this truck hasn't even been inspected and that they can't sell it until it was. (John was ready to let us drive away right then and there) He said it had the wrong oil filter, 2 qts too much oil in it. He continued to state that not having any antifreeze there after we just test drove it for 20 mins was very concerning. We went back in the office. The mechanic told John all of his concerns. Mechanic said it may be a few days until he could get to it.. we agreed to wait and said we didn't mind taking the drive back up.. john said he would call us. This all took place on Tuesday 2/24/23. Today Friday 2/27/23 we call to check status figuring we'd take a ride on a Saturday... we were told they sold the truck yesterday... no call no nothing. This is a terrible way to do business. We should have known of their shady practice when we inquired about another truck and another salesmen said he had a buyer on the hook but money talks... we said we couldn't do that to someone. So besides lying about the inspection being performed there is no customer loyalty. If you purchased this 2020 Magda platinum truck I truly hope the mechanic found what was wrong with the antifreeze situation and you don't end up with a lemon! More
I bought two new cars from Castrucci Ford. We have since moved to N. MI. While traveling home from FL on 4/25 our 2019 Explorer, still under the “bumper to bumper” warranty, was having brake p We have since moved to N. MI. While traveling home from FL on 4/25 our 2019 Explorer, still under the “bumper to bumper” warranty, was having brake problems. I called Castrucci “Service” to see if they could get me us in to fix the problem. Evidently, “bumper to bumper” excludes several items including brakes and the soonest they could get us in was 5/9! The brakes were fixed by Monro Automotive the next day and we were back on our way. So, 1) read the fine print on your warranty and 2) be sure to plan your auto emergency 2 weeks in advance if you want Castrucci to “service” it. So disappointed!! More
I ordered and put a deposit on a 2022 F250 in Nov. 2021. It arrived 03/17 and I went to pick it up 03/18. I started signing the papers and noticed the price was over 2k higher than the deal we made 2021. It arrived 03/17 and I went to pick it up 03/18. I started signing the papers and noticed the price was over 2k higher than the deal we made in Nov. When I questioned them they said their prices had gone up and that was the new deal. I asked specifically when I signed the deal and I also called back in January to confirm, with Scott(my salesman), that the deal we made was the deal that would be honored. He assured me repeatedly that they would never change the price after a deal was made. But today he said "we can only honor the price on Broncos because they take so long to get". The F250 took 5 months which isn't exactly overnight. The only concession they would make is to offer me floor mats. Dealers like this will hopefully not be around in the future. More
What a non-professional organization. Their finance department is the absolute worst, never return calls, cannot transfer a warranty,….this entire experience has been exasperating. They’ll take your m department is the absolute worst, never return calls, cannot transfer a warranty,….this entire experience has been exasperating. They’ll take your money but won’t deliver the product or service. Surprisingly, the person who was supposed to be helping us doesn’t work there any more. More
Ryan Egan is awesome. He knows just about everything there is to know about ford vehicles. He was able to answer all my questions on the spot and helped me narrow down my choices to the explorer i love there is to know about ford vehicles. He was able to answer all my questions on the spot and helped me narrow down my choices to the explorer i love. The entire purchasing experience was smooth because he made sure everything was ready before we even knew we needed it. My next car will be with Ryan Egan at Mike Castrucci Milford. More
Excellent and knowledgeable. Followed up on a few minor problems with the car after sale. problems with the car after sale. More
Second truck from Castrucci Ford in Milford. Gary and the team were outstanding and made the whole process very easy. Even with the crazy car market, Gary was able to find me what I wanted with no curveballs team were outstanding and made the whole process very easy. Even with the crazy car market, Gary was able to find me what I wanted with no curveballs. Would highly suggest anyone in the market that is considering a Ford….go team the Castrucci Ford team in Milford. Happy customer here!! More
I bought my daughter a 2016 Escape new from them and the sale and follow up was excellent. When it was time for a new truckI bought a new 2020 F150 from them. I was so impressed with the salesman and serv sale and follow up was excellent. When it was time for a new truckI bought a new 2020 F150 from them. I was so impressed with the salesman and service of the new car I bought my wife a new car a month later from them. I am impressed with how the Castrucci family and their fellow employees treat their customers and the cars they sell. More