Mike Castrucci Ford

Jesse was very friendly and worked hard to find the exact vehicle and options we were looking for. We felt like our time was well spent at the dealership. Paperwork got signed really fast and we are very hap vehicle and options we were looking for. We felt like our time was well spent at the dealership. Paperwork got signed really fast and we are very happy customers! More

Excellent company to deal with! I drove past several Ford dealerships to get to this one and it was worth it! Thank ;you for the great service! Ford dealerships to get to this one and it was worth it! Thank ;you for the great service! More

This dealership always has high quality service, and professionalism. It's great to go to a dealership, where you get the answer your want and service you expect when making a major purchase! professionalism. It's great to go to a dealership, where you get the answer your want and service you expect when making a major purchase! More

Huge selection, great price, super friendly people. Go way beyond expectations. Have not had to take either new car in for service yet. 2012 Escape and Fusion. Great cars, just hope I am not sorry for not way beyond expectations. Have not had to take either new car in for service yet. 2012 Escape and Fusion. Great cars, just hope I am not sorry for not waiting with the 2013's being all new on both of these lines. I don't believe I could have got the same deals as the 2012's. More

I went to Castrucci because of Brian Smith. He set me up with Bobby. Between the two of them I received the best service I could have hoped for. Their service dept is awesome as well! with Bobby. Between the two of them I received the best service I could have hoped for. Their service dept is awesome as well! More

Very professional and went over and beyond! Simplified the car buying process and took the time to clearly explain the options. Highly recommend Castrucci Ford! the car buying process and took the time to clearly explain the options. Highly recommend Castrucci Ford! More

Bobby was extremely helpful in the purchase of our new Ford F-550 and we would definitely purchase from him again. They were able to order in exactly what we wanted, have it outfitted for our needs, and Ford F-550 and we would definitely purchase from him again. They were able to order in exactly what we wanted, have it outfitted for our needs, and beat other prices we had gotten. More

. I have been a customer since 1992 and have purchased three vehicles from your Milford dealership over the years. I also have sent commercial work to you when I was the Fleet Manager at a local Company. three vehicles from your Milford dealership over the years. I also have sent commercial work to you when I was the Fleet Manager at a local Company. In February of 2011, I sent my personal truck in to have the oil pan resealed and replace the front crack seal and while we had to take the front of the engine down, to replace the water pump also. Since then I have been back on the following dates related to this job: April 20th 2011, July 21st, 2011, November 26th, 2011, December 29th 2011 (twice), coolant leak January 13th 2012. While all was covered by warranty and I think we all appreciate that, but six attempts for a repair? It is still not correct! On January 16th I contacted Joe Spaw once again indicating I still have an oil and coolant leak issue. Joe indicated to come on in and we would look at it. On January 17th I confirmed with Joe that I would be in on January 18th between noon and 1PM. On January 18th I arrived at approximately 12:15PM and waited till a tech was available and we looked over the vehicle. The tech did not say anything to me once I asked what he thought other than he did not know. Joe was there when I arrived but had left. Brandi then came over and told me that the tech does not believe there is a coolant leak and the oil leak was a different issue. Is this the same tech that needed six attempts for the repair? I can understand the oil maybe a different issue. The coolant is pretty obvious that it is leaking and not residual. It leaks once vehicle warms up and if you let idle, you can see it. While I need to have this repaired, your tech and Joe does not believe there is a problem. Did I mention Joe left and did not look at? Joe seems to not be too interested in the issue (not there – not able to drive or check – his words). I will be taking my vehicle to another repair shop and once again pay. I have contacted the mechanics at the former Company garage and let them know of my experience and they seem concerned about sending vehicles to your location. I will be posting my experience on the following: www.facebook.com , www.linkedin.com , and file a report on www.consumer-action.org Also on another issue that I filled out regarding the 2011 Ford Escape that we purchased in July of 2011. I had never heard back from anyone on why we had to have the rotors turned by 2,500 miles and why the wheel bearing needed replaced about 6,000 miles? Sounds to me like I should probably get rid of this new vehicle if that has happened in the first six months. What do you think? I just thought I would let you know what is happening at your location with your name on it. I will be taking my money somewhere else and doing my best to steer people away from your location. More

After purchasing multiply vehicles over the years with Mike Castrucci Ford, i decided to purchase yet another new truck again through them. After the closing i came home and reviewed my contract and seen Mike Castrucci Ford, i decided to purchase yet another new truck again through them. After the closing i came home and reviewed my contract and seen i have over 6000.00 dollars in excess charges that was added that i did not want added onto my loan. Jerome Fix contacted me and made an appt to meet with me, along with my salesman Jim Turner. With no reservation the charges were removed from my loan with no headache. Both men are very curtiousy, polite and friendly, they defintatly have made sure that the "customer" came first and was willing to make things right for me and make me happy with my purchase. Thank you both for all you help, i will certainally be seeing Mike Castrucci Ford in a year or so to make my next car purchase..... Oh one last question, Jerome will you be contacting me on my bug guard for my truck or you forget? lol Sincerely Frank Foster More

I had checked with three other dealers in the area. I seemed to be getting pressure for sales of "extra products". When I got in touch with Gary, he worked the numbers and I bought the car. I seemed to be getting pressure for sales of "extra products". When I got in touch with Gary, he worked the numbers and I bought the car. I would highly recommend Gary and Mike Castrucci Ford. Everyone at the dealership was a pleasure to work with! Well done, I will be a return customer for sure! I highly recommend them for any Ford purchase! More