Mike Castrucci Ford

They saved the day! My daughter was recently at a horse show in North Carolina. I was in Loveland, Ohio. Then I get a phone call that our 2010 truck broke down. She had i My daughter was recently at a horse show in North Carolina. I was in Loveland, Ohio. Then I get a phone call that our 2010 truck broke down. She had it towed to a dealer near the show. The service department told me it would need $12,000 in repairs. I knew we wanted to get a new truck in the upcoming fall, so I did not want to spend that kind of money to get it repaired. This all happened on a Wednesday. Our 4 horses and trailer had to be off the show grounds by the following Monday! In a panic I called Bobby Castrucci and in only 2 days, he and Charlie had me in a new F350! I drove it to North Carolina on Friday and we had everyone back to our farm on Sunday. I don't know of any other dealer that would put me in a new truck without seeing my old truck (I traded it in). My old truck was towed up to Mike Castrucci Ford the following Monday. Mike Castrucci Ford saved the day! More

Simply awesome! We love our new ford's! Bobby Castrucci and the team at Ford is wonderful! From the time we walked in until the time we left, they were very helpful w We love our new ford's! Bobby Castrucci and the team at Ford is wonderful! From the time we walked in until the time we left, they were very helpful with all of our questions and concerns. I was very nervous because I had never bought a new car. Ryan made me feel comfortable in the buying process! They even have an area for kids! The service doesn't stop there, when I need oil changes or routine maintenance, they get it done! I wouldn't buy a Ford anywhere else! All of my family buys from Castrucci Ford! They are always so friendly and helpful any time I need something. Thank you!!! More

I have been to them all and Castrucci Milford is the best Because of the sales team Castrucci in Milford has been my preferred dealer after 35 years of buying Ford's in Ohio! No hassle sales personnel taking Because of the sales team Castrucci in Milford has been my preferred dealer after 35 years of buying Ford's in Ohio! No hassle sales personnel taking advantage of you. Absolutely the best trade in value anywhere.... Take it from a man who owns 18 Fords, Me. More

Great sales experience I have been buying vehicles from Castrucci Ford for years now. Everytime I buy a new vehicle the process is handled with the best customer service an I have been buying vehicles from Castrucci Ford for years now. Everytime I buy a new vehicle the process is handled with the best customer service and personalities that you could imagine. From the top down. Bobby Castrucci and Ryan Egan do a fantastic job making it so easy from the purchase of the vehicle to delivery. I will never buy any car or truck from any other dealership as long as they are handling my business. I would also like to give a big thanks to Bob Castrucci for making my pick up and drop off experience the best in the business when I have service done or need paperwork. More

Best buying experience of my life, hands down! Bobby was a breath of fresh air in the car buying experience. Buying a car or truck can be one of the most, if not the most stressful and overwhelming Bobby was a breath of fresh air in the car buying experience. Buying a car or truck can be one of the most, if not the most stressful and overwhelming decisions you ever make. These guys were honest, upfront, and genuine from the start all the way through servicing. I have dealt with three other dealerships in my life, and Castrucci ford earned a customer for life. No pressure, no hassle, and just a great buying experience. I can be a very indecisive and stressed out individual when purchasing a vehicle. Not with these guys! They found exactly what I wanted and I got a GREAT price and didn't even have to go through the uncomfortable haggling process. Their price was under what I wanted to pay and my expectations based on research and other dealerships. If you don't visit them, you're doing yourself an injustice. More

Too Easy! Bobby Castrucci and his sales team make it so easy to buy a car, that you would be a fool to go anywhere else. I call him up, tell him what I'm look Bobby Castrucci and his sales team make it so easy to buy a car, that you would be a fool to go anywhere else. I call him up, tell him what I'm looking for, he calls me with pricing etc then let's me know when to be there to sign the paperwork. I have never spent more than 30 minutes in the dealership in the 9 times I've purchased vehicles here. Top notch! More

Above and beyond for their customers I have been dealing with Mike Castrucci Ford for the last few years. Charlie Corchran and Bobby Castrucci have went above and beyond to make my wife a I have been dealing with Mike Castrucci Ford for the last few years. Charlie Corchran and Bobby Castrucci have went above and beyond to make my wife and myself satisfied customers. Dealing with Bobby and Charlie is very easy and they are very upfront and honest. Since we have purchased 6 new cars from them my uncle and father has been repeat customers of theirs as well. I would highly recommend Castrucci Ford to anyone in the market for a Ford Motor Company Product . Give them a shot and I promise you will be very satisfied with Castrucci's Service! More

Scammers I visited this dealership in search on a 2015 F-250. I was a very motivated buyer and was going to buy a truck any day, I visited them because they ha I visited this dealership in search on a 2015 F-250. I was a very motivated buyer and was going to buy a truck any day, I visited them because they had the best inventory in town. The salesman was knowledgeable about the truck but offered me a ridiculous price for my trade-in and would not work with me at all on the price. I purchased from Northgate Ford the same day. More

Worst dealership experience that I've ever had! Castrucci Ford had listed a 2015 Ford Fiesta online below invoice. Valued my trade-in through their "Black Book Value Your Trade" option available onl Castrucci Ford had listed a 2015 Ford Fiesta online below invoice. Valued my trade-in through their "Black Book Value Your Trade" option available online. Spoke to Gary Plunkett over the phone; he acknowledged that he had seen the value of my trade-in online. I also made it clear that I was remitting payment for the remainder of the transaction in cash. On 06/30/15, I drove to Castrucci through a blinding rainstorm with the intention of buying the new car, & trading in my old vehicle. Took the new vehicle for a test drive, but found it odd that Plunkett didn't seem interested in looking at my trade-in while I was away on the test drive. Upon my return, Plunkett stated "our used car manager doesn't wasn't your trade-in" as an attempt to give us much less than what Castrucci's Black Book value had appraised the vehicle for. It also appeared that since we driven over an hour to get to Milford, Plunkett may have used the 80's mentality of car sales in thinking that we were desperate to make a purchase. I'm assuming that Plunkett's mindset was stuck in the 80's in thinking that we were going to sit in that musty trailer for hours listening to everyone scream at one another while we begged for a deal. Sorry, but I left my "I am an idiot" t-shirt at home. Plunkett and Castrucci Ford intentionally wasted my time and made this "the absolute worst car buying experience that I've ever had" BY FAR. Rating this dealership with a "1" would be rating it too high. Here's a message for Plunkett, and for potential customers of Castrucci Ford: Shop around (as I did) prior to visiting a dealership. Have multiple offers in place. If the first dealership attempts to play a game on you, leave immediately. As an FYI, I had multiple deals in place for a new car prior to visiting Castrucci. Virtually every dealership was chomping at the bit to get my business. Guess what Gary...my plan B worked. I stopped at your closest competitor, got the deal that I wanted, and left with a much better 2015 vehicle than the rain stained white one that you were attempting to bait and switch us with. Not only would I NEVER EVER waste my time with any dealership affiliated with Castrucci, I would strongly advise anyone reading this to NOT WASTE YOUR TIME with Castrucci. There are too many new car dealers around that DO WANT your business to put up with the 1980's type of games. More

Professional and courteous dealership. The 2-year lease was almost up on my Explorer and I was over the contract mileage limit. Not to mention I encountered some financial issues during th The 2-year lease was almost up on my Explorer and I was over the contract mileage limit. Not to mention I encountered some financial issues during the lease that created a financing challenge. At Mike Castrucci Ford, I was welcomed by Jim Turner, salesman. Mr. Turner did not waste my time and was very courteous and respectful! He spent the proper amount of time with me to make sure he understood my needs and showed me the new options Ford has to offer. My information was quickly passed on to Bobby Castrucci in Finance. He truly listened and worked hard to do the best he could for me and my family. We drove our brand-new 2015 Ford Escape off the lot a couple days later. Everything was ready, all I had to do was sign! Mr. Turner presented the vehicle features that I was not familiar with...and we were on our way! I was truly sold on Ford a few years ago...and now, Mike Castrucci Ford is the dealership for my family. Couldn't be happier! More