Mike Castrucci Chevrolet Sales, INC. - Service Center
Milford, OH
42 Reviews of Mike Castrucci Chevrolet Sales, INC. - Service Center
I was having a problem with my 2004 Trailblazer, noise front of motor. I called Wed afternoon talked to John Whitaker, explained problem, he agreed that it could be the water pump - not positive though. H front of motor. I called Wed afternoon talked to John Whitaker, explained problem, he agreed that it could be the water pump - not positive though. He set up an appointment for the next morning. When I got there Jim Castrucci checked the computer, everything was in order. He called a tech to the service desk, I showed him what the problem was, he agreed. Got right to work replacing water pump. I was given a car to drive home, at no charge, except for gas. I was called later that afternoon to say my Trailblazer was repaired and serviced as requested. I appreciate the attentiveness of everyone at Mike Castrucci Chevrolet. More
Excellent Service!!! The supervisor was very knowledgeable and helpful with all my services needed on my Chevy Corvette. Highly recommend them for new/used car sales and service to your vehicle. knowledgeable and helpful with all my services needed on my Chevy Corvette. Highly recommend them for new/used car sales and service to your vehicle. Have been a long time customer and will always choice them in the future again. Greatly Appreciated, Jerzy Szymkowiak More
this is one of many visits that castrucci chev has taken one of my five cars in for a repair, some major. The last being rusted out brake lines, provided shuttle service, and the friendly upbeat service de one of my five cars in for a repair, some major. The last being rusted out brake lines, provided shuttle service, and the friendly upbeat service dept. dropped my stress level for the repairs needed. From the time I called for service to inspection was within a couple of hours in the same day, remarkable and started working as soon as I approved the work to be done. More
My wife's 11 year old Chevy Trailblazer was running very rough and she asked me to get it checked out. Although Mike Castrucci Chevrolet is about 20 miles from where I live, it is worth the trip becaus very rough and she asked me to get it checked out. Although Mike Castrucci Chevrolet is about 20 miles from where I live, it is worth the trip because I know I will get courteous, professional, quality service every time I visit. On this visit, I did not have an appointment, however, the service department got my vehicle in immediately and provided a thorough diagnosis of the problem within 20 minutes. The mechanic thoroughly explained what needed to be done and listed the problems found in priority order. This allowed me to get the most important issues corrected first and to hold off on less critical items for later, which of course allowed me to save money. There was no pressure to spend the maximum amount of money possible to fix every problem found. My wife is extremely pleased with how well her car runs now and she is glad I drove the extra miles to get it fixed at Mike Castrucci. More
My car broke down. I was not happy about that! I thought I would have to pay a lot of money to get it fixed. I had it taken to Mike Castrucci Chevrolet service dept. They could have told me anything and I w I would have to pay a lot of money to get it fixed. I had it taken to Mike Castrucci Chevrolet service dept. They could have told me anything and I would have believed them and paid for it. It was only a 20.00 part! Thank you for the honesty! More
There are no hidden fees or pressure with this dealership. I recommend everyone to go check them out. I knew from the moment I walked into the dealership that it would be my final stop. Great cust dealership. I recommend everyone to go check them out. I knew from the moment I walked into the dealership that it would be my final stop. Great customer service! More
My first time there and was VERY impressed. So much so that I called as soon as I got home to speak with the manager! My service was done quickly and friendly with a great price. A new loyal custome that I called as soon as I got home to speak with the manager! My service was done quickly and friendly with a great price. A new loyal customer. I would gladly recommend you! More
I had a great experience at Castrucci's. I came in for an oil change at a time I had been told it would be good to come in. When I came in it was too busy and I would have had to wait a couple of hours. an oil change at a time I had been told it would be good to come in. When I came in it was too busy and I would have had to wait a couple of hours. I explained that I had been told to come in at that time and DeeDee was very kind trying to explain that I should have had an appointment. I explained that I needed to have an oil change before I went out of town and I lived far enough away that I couldn't go home and come back and I was not going to be able to stay that long. Randy Cobb was at the desk doing some paperwork and he said that he was not working at that time but he would be glad to take care of my car for me. He was so kind and accommodating. That was what I call SERVICE and he genuinely seemed to care that there had been a mix up in my understanding of what I thought was an appointment. THANK YOU! More
Dede is awesome to work with and we have always been very happy with the service and price. We trust her and that's why we keep coming back. The Emerts happy with the service and price. We trust her and that's why we keep coming back. The Emerts More