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Mike Castrucci Chevrolet Sales, INC. - Service Center
Milford, OH
42 Reviews
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42 Reviews of Mike Castrucci Chevrolet Sales, INC. - Service Center
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October 21, 2024
I have purchased 2 vehicles from the Castrucci Dealerships. They are friendly professional and stand by the cars they sell. I will buy again from Castrucci. Dealerships. They are friendly professional and stand by the cars they sell. I will buy again from Castrucci. More
by Rock L
Employees Worked With
Steve Richardson
July 26, 2024
Brought them a Chevy to fix. I think they made it worse, but definitely didn't fix it. Not sure how qualified their service techs are, or if they are just about profit margin. I think they made it worse, but definitely didn't fix it. Not sure how qualified their service techs are, or if they are just about profit margin. I got a text quote and told them to go ahead with repairs that did not solve the issue. When going to pay, they attempted to charge about 100 more than the quote and also added about 35 in shop fees not in the text quote. In Ohio you can charge about 10% over quote without getting in trouble with the attorney general, so I believe this is their standard practice. The techs here have questionable knowledge and their business practices are suspect. More
by Brian
Employees Worked With
Service
March 06, 2024
Efficient service with personable staff. Good customer facilities. Good availability of appointments although booking online can be problematic. Good customer facilities. Good availability of appointments although booking online can be problematic. More
by Paul
Employees Worked With
James in Service
December 29, 2023
the associate was friendly and helpful but no knowledge, I asked her when did I have my front headlight replaced, she finally found it but did not know which headlight it was, I also asked how they instal I asked her when did I have my front headlight replaced, she finally found it but did not know which headlight it was, I also asked how they install my headlight, she had no idea didn't offer to find out .the past two times I worked with women not men, the men are more helpful More
by gracie
Employees Worked With
they were women
April 01, 2023
Waited 2 hours and 20 minutes for an oil change. This is WITH an appointment. Never even started the process. I left. Thanks Mike for wasting my time. This is WITH an appointment. Never even started the process. I left. Thanks Mike for wasting my time. More
by Charleschasepetzinger
Employees Worked With
Ross
March 02, 2023
Waited for nearly two hours for a simple oil change and filter. The appointment was scheduled ahead of time on-line. There was never any explanation as to what the delay was, or any estimate. Previous a filter. The appointment was scheduled ahead of time on-line. There was never any explanation as to what the delay was, or any estimate. Previous appointments were 45 minutes or less, in and out. Hoping this is a one time thing. More
by Matt1971
Employees Worked With
Larry Watson
August 07, 2022
They were Very patient with me, made sure they were able to answer every question I had even educate me about some things I didn’t know for being a first car owner very nice folks to talk business with than to answer every question I had even educate me about some things I didn’t know for being a first car owner very nice folks to talk business with thank you! Mike Castrucci Chevrolet inc. More
by Keizyiah.davis2001
