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Mike Castrucci Chevrolet Sales, INC.
Milford, OH
665 Reviews
For over 50 years, the Castrucci Family of Dealerships has served the Greater Cincinnati and Northern Kentucky market place. Dealerships included are:
Mike Castrucci Ford Milford
Mike Castrucci Ford Lincoln of Alexandria
Mike Castrucci Chevrolet
Matt Castrucci Honda
Matt Castrucci Nissan
Matt Castrucci Mazda
Matt Castrucci Kia
Steve Castrucci Suzuki
We thank you for your patronage and appreciate your loyalty. Castrucci Automotive has a very simple approach to earning your business:We offer low prices combined with kind and courteous service. We look forward to the opportunity of proving to you that we are not just the best choice when it comes to buying or servicing a car, but the smart choice!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 665 reviews
January 28, 2023
My wife and I helped her 85 year old Mother (my Mother in Law) trade her dated and dented Malibu for a pre-owned Trax. The experience with the Sales Team and Mac Shaw specifically was excellent. When we we Law) trade her dated and dented Malibu for a pre-owned Trax. The experience with the Sales Team and Mac Shaw specifically was excellent. When we were transferred to the main showroom to actually purchase the vehicle, the experience went downhill significantly. We waited and waited with zero interaction or communication from the 2 individuals sitting in the fishbowl behind computers in the showroom. After about an hour and 15 minutes of just standing there, I finally approached the fishbowl to ask what was going on, and both individuals quickly blamed our salesperson for not informing us that they only had 1 Finance Manager on duty and there were several others waiting to purchase vehicles. So we continued to wait. Never in our lives of purchasing vehicles have we waited in line (and with ZERO communication from the dealership) like we were waiting until our number was called to buy meat from the local deli. Once our name was finally called, the Finance Manager knew we were not happy and did his best to quickly move the process along (this was aided by the fact that we were paying CASH). Overall, the Sales experience was great. The Finance Manager was also good but the wait was awful. A little communication from the 2 individuals in the showroom fishbowl (just adjacent to the black Corvette with the “sold-do not touch sign”) would have made a huge difference in the overall experience. All they had to do was tell us “we only have 1 Finance Manager on duty so you can wait or maybe go have some lunch and come back”…….that would have gone a long way. Instead, they immediately blamed Sales and in doing so were very unprofessional. Overall this was a bad experience. The Sales and Finance teams were great but the wait with our 85 year old Mother/Mother in Law was awful. Mike Castrucci is welcome to call us directly for our feedback. More
by stacey1260
Employees Worked With
Mac Shaw
December 13, 2022
Thank you so much for my new Silverado 2500HD Duramax Diesel -Excellent Professional Transaction - David Powell Diesel -Excellent Professional Transaction - David Powell More
by davidpowell.rjp
December 13, 2022
I just finished buying my 2nd car from Garry Lamb and Ryan Rege, and there are not enough words to describe the professionalism, care, and kindness that I have been shown. As long as these 2 are around, Ryan Rege, and there are not enough words to describe the professionalism, care, and kindness that I have been shown. As long as these 2 are around, I will never buy another car from anyone else. More
by Abby M
December 05, 2022
I just had the BEST used car purchasing experience EVER. .. Working with Gary Lamb and Ryan Regge is a very positive experiance... Their customer service is the best!!! Not only did they satisfy my every .. Working with Gary Lamb and Ryan Regge is a very positive experiance... Their customer service is the best!!! Not only did they satisfy my every need, they also made me feel what I call...Warm and fuzzy... Hats off to the whole team including John in detail and Rick in finance... Thanks again Jim M Thompson More
by Marty
November 15, 2022
Gary Lamb and Ryan Rege were outstanding salespeople. They pay great attention to detail, even Adam in finance helped me understand everything I wanted to know. I will be back thanks to these guys!! They pay great attention to detail, even Adam in finance helped me understand everything I wanted to know. I will be back thanks to these guys!! More
by protechmfg99
October 24, 2022
gary and ryan helped me out a ton and i drove off the lot with an affordable car the same day. with an affordable car the same day. More
by wadedema
