Mike Castrucci Chevrolet Sales, INC.

Working with Ron Shaffer was an excellent experience. He is a straight shooter and doesn't play games on pricing...it is what it is. We were, however, somewhat disappointed in delivery of the vehicle, whic is a straight shooter and doesn't play games on pricing...it is what it is. We were, however, somewhat disappointed in delivery of the vehicle, which to my knowledge, was out of Ron's control. The vehicle was not detailed until we got there and were involved in financing. The dealership had at least 3 days notice that we were going to pick up the Tahoe at 5:00 on Monday, October 7th, 2013. When we got in the Tahoe to leave, the "fuel" light was on and we were given a mere $20 voucher for gas. There also were no floormats in the vehicle. Castrucci has agreed to reimburse us the cost of the floormates, which we went and purchased after the fact. We just felt that after spending as much as we did on the Tahoe that the delivery was in poor taste. We have purchased 5 new and used vehicles from Castrucci and would definitely work with Ron Shaffer again. I hope management takes into consideration some of the delivery points I am trying to make. More

We had an excellent experience with Mike Castrucci dealership in general and Ron Shaffer in particular. Ron went above and beyond helping us find a car to suit our growing family needs while staying dealership in general and Ron Shaffer in particular. Ron went above and beyond helping us find a car to suit our growing family needs while staying within our budget and wants - not an easy task. He made the transaction easy and seamless. I would definitely recommend Mike Castrucci and Ron Shaffer to anyone I know searching for a vehicle. More

Picked up my new 2014 Corvette. Lloyd in sales and George in F&I were great, esay, quick experience. Great deal from Mike as always. Jerry in F&I were great, esay, quick experience. Great deal from Mike as always. Jerry More

I had a great experience in selecting and purchasing my car with Matt Murrell. He listened to what I was looking for and what I needed to best suit my budget. The whole sales crew at Castrucci was very at car with Matt Murrell. He listened to what I was looking for and what I needed to best suit my budget. The whole sales crew at Castrucci was very attentive, friendly and polite. I will defiantly be back and I refer all my friends and family. About a week after my purchase I had a minor issue with my turn signal and called Matt, he told me to bring it into the service center where they found the problem and put me in a 2013 rental car while they ordered the part I needed and fixed it. They have been very thorough on providing me with the best service. More

Ron Schaffer was great to work with. Ron and rocky went above and beyond to help us out and find a great car for us. above and beyond to help us out and find a great car for us. More

This was the only dealership of the four that I had called, regarding ordering a 2014 Corvette, that was friendly and receptive to a possible sale. The others were very cocky and not willing to quote called, regarding ordering a 2014 Corvette, that was friendly and receptive to a possible sale. The others were very cocky and not willing to quote a price as the availability was limited. More

I placed offers on 13 different vehicles listed on Auto Trader and other places. Not only were they first to respond, they had the best offer for the money by more than $1K. We did run into a few problem Trader and other places. Not only were they first to respond, they had the best offer for the money by more than $1K. We did run into a few problems, but they worked with me through the entire process. The issue was the power steering, they were honest up front about it, and repaired it. I did have to wait a week but they allowed me 24 hours for a test drive and to take it to my mechanic for inspection. The only thing left to do is for them to guarantee the repairs in writing - I'm waiting on that but am confident they will provide it. We are very happy with our experience. They were professional, honest, and gave us a good deal. We will be buying another vehicle, maybe two, in the next 5 years, and will contact them first. More

My wife's 11 year old Chevy Trailblazer was running very rough and she asked me to get it checked out. Although Mike Castrucci Chevrolet is about 20 miles from where I live, it is worth the trip becaus very rough and she asked me to get it checked out. Although Mike Castrucci Chevrolet is about 20 miles from where I live, it is worth the trip because I know I will get courteous, professional, quality service every time I visit. On this visit, I did not have an appointment, however, the service department got my vehicle in immediately and provided a thorough diagnosis of the problem within 20 minutes. The mechanic thoroughly explained what needed to be done and listed the problems found in priority order. This allowed me to get the most important issues corrected first and to hold off on less critical items for later, which of course allowed me to save money. There was no pressure to spend the maximum amount of money possible to fix every problem found. My wife is extremely pleased with how well her car runs now and she is glad I drove the extra miles to get it fixed at Mike Castrucci. More

Mark was wonderful. Best salesman I've ever worked with. I would recommend anyone wanting to buy a good used car go see mark for quality service. with. I would recommend anyone wanting to buy a good used car go see mark for quality service. More

In beginning my search for a new car, I had decided to seek another Acura or, after the auto show last February, research information on the forthcoming introduction of the Impala LTZ due out in the Sprin seek another Acura or, after the auto show last February, research information on the forthcoming introduction of the Impala LTZ due out in the Spring. I began with an Acura dealer from whom I had purchased my 2003 new. I knew how much I would pay but wanted to have them offer a trade-in value for my car which was in very good condition. The offer was half the Blue Book price because it was gold in color and not easily movedreplied the salesman. I decided to sell it myself. The salesman gave me an offer which was unacceptable. I left him and realized he had never written down my name and never followed up with a call to me to negotiate further. I detail this story to contrast it with my experience with my eventual decision to visit Mike Castrucci Chevrolet. I was introduced to Ed Dumont and told him what my purchase price had to be. I test-drove an Impala LTZ and reviewed the"extras" most of which were now standarded. Ed and the GSM met my price and began a search for the color I wanted. This took place the Friday of Labor Day weekend. The exact car was found at an out of town dealership on Tuesday. Ed had kept me updated throughout the weekend on the status of the hunt and on Tuesday informed me he had located the car and would make a round trip to Dayton on Wednesday. Wednesday afternon he called and said my car had been cleaned and ready for me to pick it up, Ed offered to instruct me on the several electonic devices in the car. I appreciated the fact that there was no haggling at any time. I will recommend any acqaintance to this dealership and Ed Dumont. This car looks luxurious and its riding comfort complements its appearance. More