Mike Castrucci Chevrolet Sales, INC.
Milford, OH
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Brought them a Chevy to fix. I think they made it worse, but definitely didn't fix it. Not sure how qualified their service techs are, or if they are just about profit margin. I think they made it worse, but definitely didn't fix it. Not sure how qualified their service techs are, or if they are just about profit margin. I got a text quote and told them to go ahead with repairs that did not solve the issue. When going to pay, they attempted to charge about 100 more than the quote and also added about 35 in shop fees not in the text quote. In Ohio you can charge about 10% over quote without getting in trouble with the attorney general, so I believe this is their standard practice. The techs here have questionable knowledge and their business practices are suspect. More
My car buying experience at my see was absolutely amazing. The service was superb. People were great to deal with Gary ,Ryan and Roger made the experience a happy one. I was smiling when I left and I amazing. The service was superb. People were great to deal with Gary ,Ryan and Roger made the experience a happy one. I was smiling when I left and I’m still smiling thank you thank you thank you I will buy my next car there and you should too😃 More
Ryan Rege and Gary Lamb were attentive, understanding, and incredibly informative. After spending just a short time with them, I couldn’t believe how easy it was to make the right decision for myself and and incredibly informative. After spending just a short time with them, I couldn’t believe how easy it was to make the right decision for myself and my son. I would never wish the stereotypical car shopping experience on anyone….this was NOT that. They really care about everyone they help AND everyone they work with. I’ve never felt like this…this is a dealership that works like a family, and I felt so welcomed becoming a part of it by them and all of their coworkers. This place is first class and I’ll be recommending everyone there, especially to see these two guys!!! More
Gary Lamb and Ryan Rege are two extremely professional and caring individuals. They always put their customer's time and experience FIRST. This is why I chose to purchase my Corvette from them, and I will and caring individuals. They always put their customer's time and experience FIRST. This is why I chose to purchase my Corvette from them, and I will be back!! More
Gary and Ryan went above and beyond to help me when I needed them the most! I can’t thank them enough for their exceptional business! needed them the most! I can’t thank them enough for their exceptional business! More
Andrew was excellent! Shout out to him and the staff for all being super friendly and accommodating to all my needs. I bought out my lease with my 2021 traverse because th Shout out to him and the staff for all being super friendly and accommodating to all my needs. I bought out my lease with my 2021 traverse because the new ones hadn't yet arrived. Andrew was on the ball and called me 2 weeks later informing me the new 2024 traverses arrived. I swaped out the old with the new! I'm so happy with my selection! Thank you all for being amazing!! More
I wasn’t impressed with the service department The car wasn’t cleaned before I purchased the vehicle There was broken glass under the seat I asked for the oil to be changed and it wasn’t I checked wh wasn’t cleaned before I purchased the vehicle There was broken glass under the seat I asked for the oil to be changed and it wasn’t I checked when I left the dealership and the oil life was at 58 percent The car needed gas before I drove home which was 1 hour and 10 minutes away I showed up at the dealership at 4:15P and left at 6;15 Waiting on finance was extremely slow Staff wasn’t friendly and no sense of urgency to move the process or make things right Salesman never came over and checked on us while waiting on finance until I went to find him and see what the hold up was Salesman didn’t offer to set up Onstar ,XM or just the specifics of the car More
I’m impressed with the speed and process of purchasing here. Gary Lamb and Ryan was the best to work with and getting answers I was looking for and drove away with a new car. They had the personal touch t here. Gary Lamb and Ryan was the best to work with and getting answers I was looking for and drove away with a new car. They had the personal touch that will keep me coming back to them. More