
Mike Calvert Toyota
Houston, TX
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I had my 2024 Toypta 4Runner serviced at Mike Calvert on 7/26/24 by Paco. Excellent service provided in a very timely manner, kept me informed via text from start to finish. 7/26/24 by Paco. Excellent service provided in a very timely manner, kept me informed via text from start to finish. More
I have been with mikecalbert Toyota for over 12 years , great service 7 vehicles purchase over the years great service 7 vehicles purchase over the years More
Just got played by this dealership. They have a car posted on their website for what seems like a great deal. Of course it seems too good, but I expect to pay more than they're showin They have a car posted on their website for what seems like a great deal. Of course it seems too good, but I expect to pay more than they're showing anyhow. However, spoke with them yesterday, gave them the stock number, they 'checked GPS' on it and said the car is indeed inbound, gave me the color of the interior and exterior (white and black), and asked when I could come by. Said they'd send me the spec sheet. Today I call back, they send me the spec sheet for a completely different car (same car, completely different colors) about 13k more than the car what they showed for the one on the website, and said, ohhh, well we don't actually have that car and it's not coming, but we can get this one and here's our 5k markup on it, along with no discount as was shown on the other car. They never had, nor were they ever going to get, the other car and they never intended to sell it for their listed price. All a complete ruse. SO THEN, the third day I submit an info request through CarGurus. They call me and say, the car IS ON THE LOT. Then say, oh, but it's green... Save your time. Nothing but lies from this dealership. More
After trying to get my Camry serviced for the same issue I’ve expressed since purchasing the vehicle almost 11 months ago. I made an appointment and then requested to speak with a service advisor. After bei I’ve expressed since purchasing the vehicle almost 11 months ago. I made an appointment and then requested to speak with a service advisor. After being transferred and disconnected twice, I cancelled the appointment and so glad I did. Took my vehicle to another dealership and the service performed was outstanding! Finally got my brakes repaired correctly and the vehicle feels like a new vehicle! I will never recommend or purchase another vehicle from Mike Calvert Toyota. It’s obvious that all they care about is selling you a car! After the paperwork is completed, and you drive off the lot, there is no commitment to ensure customer satisfaction. More