
Mike Calvert Toyota
Houston, TX
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Stephen Lopez was great! He was super helpful and kind throughout the whole process. He answered all of my questions very well and made sure I was informed each step of the w He was super helpful and kind throughout the whole process. He answered all of my questions very well and made sure I was informed each step of the way. Also, Stephen thoroughly and patiently helped me weigh my options which left me feeling at ease and comfortable with my final decision. Charles was also very friendly and involved in the process which further helped me make a good decision. Overall, I'm beyond impressed with their customer service and love my new car! More
5 Star Service for my Sales person. 0 Stars for the Collision Center. Was told my car would take 2 weeks for repair. It’s been almost a month and a half and still no car. Every single t 0 Stars for the Collision Center. Was told my car would take 2 weeks for repair. It’s been almost a month and a half and still no car. Every single time I call, it’s a different story as to why the car still isn’t ready. First the blame was on the insurance company. I got the insurance company together and they did their part, then all of a sudden it was something else. Long story short, I’m not happy. I brought my car here with so much hope and expectation that since I bought it from here they would provide excellent customer service. But I was wrong. I should have selected a car repair shop on the approved list for my insurance company. More
Mike Calvert Toyota was very professional listened to our needs and got us a deal we couldn’t turn down!! I would 100% recommend them to my friends and family!!! Thank you Mike Calvert Toyota and our awesome needs and got us a deal we couldn’t turn down!! I would 100% recommend them to my friends and family!!! Thank you Mike Calvert Toyota and our awesome sales person, Prince Adrian!! More
My salesman, Lance James, was wonderful. He was gracious and low-key, I would certainly work with him again. I didn’t care as much for the finance person who was gruff and not nearly as pers He was gracious and low-key, I would certainly work with him again. I didn’t care as much for the finance person who was gruff and not nearly as personable as Lance. This is my second time using Mike Calvert when purchasing a used vehicle and both experiences have been good. I’m not going to hold one bad finance person against them. More
Excellent dealer willing to be honest and upfront with customers. Robert Lucas is an excellent sales person and helped us with our search for a new SUV. Calvert team willing to work with customer to close customers. Robert Lucas is an excellent sales person and helped us with our search for a new SUV. Calvert team willing to work with customer to close the deal and offer fair pricing for their products. I highly recommend Robert Lucas and the Calvert team if you’re looking to purchase a vehicle. More
I loved my experience and will recommend more people plus myself to come back and buy another vehicle!!! The process was simple and I got just what I wanted ! myself to come back and buy another vehicle!!! The process was simple and I got just what I wanted ! More
The sales staff Nishant was pleasant to work with. He was transparent and provided good information. The finance dept needs little more clear communication, few sneaky surprises. Initially the numb He was transparent and provided good information. The finance dept needs little more clear communication, few sneaky surprises. Initially the numbers were not clearly dissected. Also they dont allow outside finance and therefore we are left at their mercy and the high rates they have in mind to make up for any possible loss in their sale. More