
Mike Calvert Toyota
Houston, TX
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Excellent customer service. My Service representative, Jose Jacobo was extremely professional, helpful, warm, and friendly. My Service representative, Jose Jacobo was extremely professional, helpful, warm, and friendly. More
Bad experience in a word. 1) Lack of transparency on Cost explanation (imagine $6k for “accessorries” that they do not really know), 2) unreasonable wait time, 3) Discommunica 1) Lack of transparency on Cost explanation (imagine $6k for “accessorries” that they do not really know), 2) unreasonable wait time, 3) Discommunication internal and with customer and 4) Rude sales staff. Not the service for $50k important purchase. More
Went to go get a service done on my vehicle. Quoted one price but when I dropped the vehicle off, it changed to 1500 more in price. On top of them not fixing warranty related issues stating it Quoted one price but when I dropped the vehicle off, it changed to 1500 more in price. On top of them not fixing warranty related issues stating it’s because of “outside factors” but no one could explain what outside factors meant. I would avoid. While there, I personally heard 3 people complaining about the service there. The business itself is not trustworthy. The employees were great. More
Timely excellent service . Luis Gonzalez was excellent, knowledgeable, easy to work with, a pleasure doing business with him and Mike Calvert Toyota. Luis Gonzalez was excellent, knowledgeable, easy to work with, a pleasure doing business with him and Mike Calvert Toyota. More
Customer service, service department and all the people I spoke with during that day that started contacting Calvert Mike dealership, they were so helpful and very respectful, I even dropped off my daughters spoke with during that day that started contacting Calvert Mike dealership, they were so helpful and very respectful, I even dropped off my daughters car after hours, and they were able to locate the car quickly, I had 0740 appointment that day, and when I arrived at that location my car was already in mechanic shop, diagnosing the problem, in short Calvert Mike Toyota, took all the issues of the car, they towed the car dropped off, and replaced the battery with warranty coverage with Zero balance, Thanks for all your time in helping and took care all issues with no questions asked.. More
Alway prompt and thorough service and will do whatever it takes to complete the job at hand. Thorough color coded multi point inspection to keep you updated on issues you need to take care of. Much appreciat takes to complete the job at hand. Thorough color coded multi point inspection to keep you updated on issues you need to take care of. Much appreciated. More
I had a fantastic experience at Mike Calvert Toyota! From the moment I stepped onto the lot, I was impressed with their professionalism and customer service. The staff was incredibly friendly and knowle From the moment I stepped onto the lot, I was impressed with their professionalism and customer service. The staff was incredibly friendly and knowledgeable, answering all my questions and guiding me through the car-buying process seamlessly. Throughout the entire process, I never felt pressured or rushed. They took the time to understand my preferences and budget, ensuring I made the right choice. I highly recommend Mike Calvert Toyota to anyone in search of a new or used vehicle. Their exceptional service, extensive inventory, and dedication to customer satisfaction make them a top-notch dealership. I'm thrilled with my new car and couldn't be happier with my overall experience. More