Mike Calvert Toyota

Highest Quality of Service My mother’s 2017 RAV4 would not start. Upon calling MY service coordinator Hector Rivas who provided tow service. The RAV4 was diagnosed and a coupl My mother’s 2017 RAV4 would not start. Upon calling MY service coordinator Hector Rivas who provided tow service. The RAV4 was diagnosed and a couple of hours later, a battery was installed and mom who is a happy camper is back on the road again. Thanks Hector and all who supported him in completing this task, Happy and appreciative client, MH More

I ring doing business with this dealership over 12 years Great. Dealership as stated i' be been doing business here over 12 years buying and leasing trucks services mr U Price and service mr Lovar Duke Wooda Great. Dealership as stated i' be been doing business here over 12 years buying and leasing trucks services mr U Price and service mr Lovar Duke Woodard excellent people More

Speedy professional service Mathew is a joy to deal with. When I needed a new Toyota, I called him directly. We made a deal over the phone and I scheduled a 6PM signing and picku Mathew is a joy to deal with. When I needed a new Toyota, I called him directly. We made a deal over the phone and I scheduled a 6PM signing and pickup for the car and I was in and out in 42 minutes. The way car buying should be. Thanks. More

Edward Berry was very helpful. The last few times I came to Toyota I had a horrible experience. It seems like no one takes me serious. Edward explained everything was very helpful. The last few times I came to Toyota I had a horrible experience. It seems like no one takes me serious. Edward explained everything that was done to my car in full detail, and left me with no questions, he gave me excellent guest service, and I’m very satisfied. I will be back for more service. More

Customer Service Phone Failure. Customer service is a dying art, if you could give your staff the pride of ownership to problem solve and help the customer get the service they need. Customer service is a dying art, if you could give your staff the pride of ownership to problem solve and help the customer get the service they need. It would elevate the experience. I needed an answer regarding eta of my car service, it turned into a back and forth, I can’t help you, managers not on the floor, service is on lunch, etc. More importantly, there was zero interest in helping me solve my issues regarding servicing my car and my time constraints. I was clearly annoying the woman on the phone who’s job it is to help me. Terrible. The service department is always solid. The customer service call center needs some improvement. More

10,000 mile service check Mike Calvert Toyota is the best. We have bought our last 7 vehicles from them and plan to continue buying from them in the future. Mike Calvert Toyota is the best. We have bought our last 7 vehicles from them and plan to continue buying from them in the future. More

Recall Hector was very pleasant. He also provided a very accurate estimate of when the work would be done. Amil is a nice driver, friendly and knowledgeab Hector was very pleasant. He also provided a very accurate estimate of when the work would be done. Amil is a nice driver, friendly and knowledgeable about where he was going. More

I keep coming back Mike Calvert Service is not at all a convenient location for me, but I keep coming back because of the confidence I have that the work will be done ri Mike Calvert Service is not at all a convenient location for me, but I keep coming back because of the confidence I have that the work will be done right, and in a timely manner. Patrick was great, and I feel as if he really takes his job —and me— seriously. I was impressed. More

Excellent Appointment went well. I still have concerns about the battery problem, the tire that has an onvious slow leak, windshield wipèrs that are not working Appointment went well. I still have concerns about the battery problem, the tire that has an onvious slow leak, windshield wipèrs that are not working sufficiently but I'll return prior to the recommended time. The agent who assisted me was professional, courteous and efficient. More

Good customer service/Average car service I went into the service center for two reasons and 1 of those reasons was not accomplished! What i needed was not available! I needed other services c I went into the service center for two reasons and 1 of those reasons was not accomplished! What i needed was not available! I needed other services completed as well but will return when i have more time! More