Mike Burch Ford Blackshear - Service Center

They picked up, serviced my truck, and deliver all while I was at work. Super convenient. Simple process. Will be returning when my other truck is due for service! I was at work. Super convenient. Simple process. Will be returning when my other truck is due for service! More

Great place and friendly people Would definitely do business again..and was a great experience Great atmosphere business again..and was a great experience Great atmosphere More

They do a good job and get it done in a hurry also and everybody nice and friendly everybody nice and friendly More

The service center is always kind and ready to help with your needs. It’s understanding that business is business but these guys will put it aside to treat you nice. They keep you up to date while they are your needs. It’s understanding that business is business but these guys will put it aside to treat you nice. They keep you up to date while they are servicing your vehicle and dig deeper if they need to. I do refer them to friends. More

Michael Burch is the best! Professional, knowledgeable and is very customer service minded. I would never but anywhere else. Professional, knowledgeable and is very customer service minded. I would never but anywhere else. More

It a great place to go everyone is very nice they are always ready to help. always ready to help. More

Curious, friendly knowledgeable. . same day service..reasonable price...will be a return customer in the future and will recommend to friends.. . same day service..reasonable price...will be a return customer in the future and will recommend to friends.. More

Had a rear brake job scheduled for my F150 on Wednesday and using offered p/u and drop off service. When time came, service called and personnel shortage would delay the work that day; I agreed to postpone and using offered p/u and drop off service. When time came, service called and personnel shortage would delay the work that day; I agreed to postpone until Thursday and the truck was picked up Thursday morning for a job estimated at 3 hours. When I had not heard anything by late afternoon, I called and found out that during reassembly, a part had broken and replacement would not be available until Friday morning. The part was acquired and eventually the work completed and the truck returned on Friday. William, the service manager, was very accommodating in reducing the cost of the service for my inconvenience and the finished work was very well done. The one suggestion I offer is to be more proactive in communicating the status to the customer, no one likes surprises. In the service manager’s defense, it appeared to me that the dealership is minimally staffed. More

We have purchased 4 vehicles from Mike Burch Ford in the last 3 years. We have always had great service before, during and after the purchase. last 3 years. We have always had great service before, during and after the purchase. More

Dependable, good customer service, gets service done in a timely manner, through their operations. We tell a friend. timely manner, through their operations. We tell a friend. More