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Mike Burch Ford Blackshear - Service Center

Blackshear, GA

4.6
267 Reviews

267 Reviews of Mike Burch Ford Blackshear - Service Center

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March 23, 2024

Service department was very friendly and helpful getting my clutch changed out on my car and getting me back on the road. More

by Jbswain6901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harl Bahntge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

February 27, 2024

The dealership took top notch care of my vehicle. Chris is the most professional and understanding employee you have. He is an asset to your company and as long as the dealership and Chris are there More

by Summeroglesby10
Recommend Dealer
Yes
Employees Worked With
Michael Jarrell, Michael Jarrell
Feb 27, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

February 16, 2024

Prompt, professional service! Technician & office staff very courteous! Will highly recommend service to others! More

by reed.brown74
Recommend Dealer
Yes
Employees Worked With
Harl Bahntge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harl Bahntge
Feb 19, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

February 11, 2024

Excellent service and on time He took our truck in right away and was very professional More

by KEPLW55
Recommend Dealer
Yes
Employees Worked With
Harl Bahntge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harl Bahntge
Feb 16, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

February 11, 2024

Service was good but my car was left dirty inside on the passenger side which was clean prior to service. This is not the first time this has occurred. More

by Willowpeak2008
Recommend Dealer
Yes
Employees Worked With
Michael Jarrell, Michael Jarrell
Feb 16, 2024 -

Mike Burch Ford Blackshear responded

We sincerely appreciate your business and value your feedback! While we're proud to have provided top-notch service, we apologize for this unfortunate oversight regarding your vehicle. We'll address this with our Service Dept. We seek to provide a 5-Star experience in every aspect for our customers.

February 10, 2024

Michael Burch Jr always answers my calls and text after hours and goes out of the way to take care of company vehicle issues or services! More

by cheathw
Recommend Dealer
Yes
Employees Worked With
Michael Jarrell, Michael Jarrell
Feb 16, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

January 28, 2024

Always dependable and wonderful people to work with It's a pleasure having my service done at Mike Burch Ford More

by sam
Recommend Dealer
Yes
Employees Worked With
Harl Bahntge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harl Bahntge
Jan 29, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

January 18, 2024

Provides timely maintenance like oil changes and tire rotation with easy to get appointments. I like the works specials. More

by jackieben.jb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

January 18, 2024

Nice staff. Appointment was on time. Would recommend to anyone will help when need it More

by Charlesltyre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harl Bahntge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Jarrell
Jan 22, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

January 18, 2024

Staff was very nice and accommodating but there was some diagnosing issues and I still wonder why 2 gallons of coolant was usedfor an oil leak.. More

by Me
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Parnell
Jan 24, 2024 -

Mike Burch Ford Blackshear responded

We’re very sorry to hear about your negative experience. Please feel free to call in and speak with us about it. Our office number is (912) 449-4446. We value your feedback and seek to provide the utmost level of service for all our customers.

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