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Mike Burch Ford Blackshear - Service Center

Blackshear, GA

4.6
319 Reviews

319 Reviews of Mike Burch Ford Blackshear - Service Center

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November 16, 2024

I found out you sold me a branded title on my truck I was not informed of this and it is illegal to sell a vehicle with a branded title. I would not have bought the truck I knew the title was branded More

by dhow7100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Burch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Harl Bahntge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Mike Burch Ford Blackshear responded

Mr. Howald, the best way to resolve any issue is to go to the source. Upon receipt of your feedback, we took steps to audit the information from this transaction and have pulled all of the original sale and title paperwork for review. The vehicle you purchased from us does NOT have a branded title. If it had when you purchased it in 2020, you would not even have been able to get it financed. However, in our research, we have discovered there is an erroneous report on CARFAX. We sincerely apologize for any confusion caused by CARFAX's error and are working to resolve this with them on your behalf. We pride ourselves in operating above-board in all we do. And, we ask that you please contact our Business Manager, Deanna Lightsey, directly at (912) 449-4446 with any questions or concerns about this matter.

November 14, 2024

Always good customer service , never have to wait for pick up and always performed what was asked More

by carlrpetty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Jarrell
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Dec 02, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

November 13, 2024

Harp got my battery issue corrected and I was out in an hour or less More

by RWALKER6886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harl Bahntge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

November 09, 2024

Brought my truck in and Harl was very professional and got me ride going again. Would suggest them if your in the area More

by cmooney268
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harl Bahntge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

November 08, 2024

Very friendly and cautious dealer that makes the customer service their priority. I am a returning customer not just for service but vehicle purchases as well. More

by rain21b30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harl Bahntge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Jarrell
Report | Print
Dec 02, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

November 08, 2024

The Sales and Service Departments at Mike Burch Ford provide excellent service and attention to detail. More

by Jarod Trammell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harl Bahntge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Jarrell
Report | Print
Dec 02, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

November 06, 2024

The people were very nice and the oil change did not take long at all More

by gammy7319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harl Bahntge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

November 01, 2024

Friendly, quality service, professional staff, very friendly valet service was on time, staff kept me informed about my truck. More

by RLUPO02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harl Bahntge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Jarrell
Report | Print
Nov 05, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

October 31, 2024

Great dealership, service department Dissatisfied with the availability of parts. Ford manufacturer has lost me as a Ford buyer. Will not buy a Ford ever again. More

by eddiewheatly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harl Bahntge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

October 25, 2024

I appreciate Mike Burch Ford for fixing out car in a timely manner. They also provided my wife a loaner vehicle which was also greatly appreciated. Thank you all so much! More

by cthornton0513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harl Bahntge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Jarrell
Report | Print
Nov 05, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

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