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Mike Burch Ford Blackshear

Blackshear, GA

4.7
278 Reviews
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304 Ware Street

Blackshear, GA

31516

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Showing 278 reviews

September 17, 2024

Have been using Mike Burch Ford for a few years now. Never had anything but great customer service and great experience. More

by mdblocker87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

September 17, 2024

Poor customer service for service department. Very uninformative. You have to call repeatedly to get an answer on what’s going on with your vehicle at the service department. To get any response, More

by JPMORRIS17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Burch
3.0
This rating includes all reviews, with more weight given to recent reviews.
Harl Bahntge
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Jarrell
Dec 02, 2024 -

Mike Burch Ford Blackshear responded

We’re very sorry to hear about your negative experience. Please feel free to call in and speak with us about it. Our office number is (912) 449-4446. We value your feedback and seek to provide the utmost level of service for all our customers.

September 16, 2024

I drive 45 minutes to have my vehicle serviced at Mike Burch Ford. It is always a pleasure to deal with the service department. Each employee goes above and beyond to ensure customers are satisfied. More

by krissyrooksrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harl Bahntge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Jarrell
Sep 18, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

September 15, 2024

The best service department. They are very knowledgeable and always call before doing any work on vehicle. I am thankful for good and honest service. More

by Clallen40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

September 14, 2024

My service appointment was done much faster than in the past. It was handled very professional . More

by PATSY_5_15_51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jarrell
Sep 18, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

September 13, 2024

Harl was very polite and explained everything well. Good communication with customer. Troubleshooting charge was high for what was done but service pricing was reasonable. More

by Stephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harl Bahntge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

September 10, 2024

He did his job he found out what was wrong and even put in extra work to get my extended warranty company to pay for it thanks again More

by WILDBILL7607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jarrell
Sep 18, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

September 02, 2024

Called about an issue I had discovered and an appointment was scheduled for the next day. Completed all of the scheduled maintenance in a reasonable time frame, and remedied the problem. More

by DANFELTS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jarrell
Sep 02, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

September 01, 2024

No pressure salesmen. Very respectable and courteous. Kept me at the price they promised and very military friendly. I had an awesome experience with Gregg. Outstanding s More

by rayjohnson266
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

August 31, 2024

Thorough, kind, quick . Good folks. Much Better than experiences I have had at Robbie ROBERTSON Ford in Waycross GA. More

by KIMOTHYJ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Jarrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Sweat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harl Bahntge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clint White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Jarrell
Sep 02, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

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