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Mike Burch Ford Blackshear
Blackshear, GA
342 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday 9:00 AM - 2:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 342 reviews
November 29, 2014
Sales Manager Fails to Keep His Word Sales Manager, Timmy Rozier failed to fulfill his promise to provide the second key for a used 2008 Taurus Limited we purchased for my fiancé. On two Sales Manager, Timmy Rozier failed to fulfill his promise to provide the second key for a used 2008 Taurus Limited we purchased for my fiancé. On two separate calls he said he'd contact me regarding the key and failed both times to say whether we will get the key or that it may even be unavailable. The first indicator to walk was that the salesman, Cass, who was great to work with, met my initial price, but the manager, Tim Rozier disallowed and changed the sale price. The mistake I made was bringing my fiancé..., for she really wanted the car so I did the deal for a little more than my offer. Found a few days later that Cass no longer worked there when I called to inquire and indicate we hadn't received the key in the mail yet. This dealer probably doesn't need my business but I certainly don't need them either, all things considered. In my experience, this is just another sales-driven dealership who is somewhat short on integrity of service for everyone. More
by Dlowd
Employees Worked With
Timmy Rozier, Cass Silva
November 15, 2014
Didnt expect much,but was very surprised at the help `I bought a truck at another dealership,i had problems with this truck from day one,after two months of taking this truck back and forth for repairs,i `I bought a truck at another dealership,i had problems with this truck from day one,after two months of taking this truck back and forth for repairs,i asked them about trading they was not interested,so i called mike burch ford in blackshear georgia,i talked to leon reese,he said bring it over and see what we can do,from the time i got there these people was on it trying to help me every way they could,to get me in another vehicle,they set me up with summer walker to do the paperwork she tried every way to get my payment down and the sales manager even helped,summer even called the bank rep to see what he could do,the only thing is i didnt get my esp papers and refunds on other truck but they are supposed to be mailing those to me we will see but over all a good experience at blackshear... so if you need or want a new vehicle go to blackshear they will treat you like they want business!!!!! GO CHECK THEM OUT!!!!!!!! More
by jerry mullis
Employees Worked With
leon reese, summer walker
