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Mike Burch Ford Blackshear

Blackshear, GA

Overview
Employees
Reviews
Vehicles
4.7
360 Reviews
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304 Ware Street

Blackshear, GA

31516

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Showing 360 reviews

September 20, 2023

Loved the service. Would definitely highly recommend. Friendliness of customer service employees. They are to be commended. More

by darseyfamfarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Walker
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Nov 08, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

September 15, 2023

Employees always seem to be very kind and helpful. Most of my visits have been taken care of rather quickly. More

by RICKY.NICHOLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Jarrell
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Nov 08, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

September 13, 2023

Have had issues after issue on F150 since purchase. Dealer tried but poor manufacturers quality. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Burch
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Mike Burch Ford Blackshear responded

We’re very sorry to hear about your negative experience. Please feel free to call in and speak with us about it. Our office number is (912) 449-4446. We value your feedback and seek to provide the utmost level of service for all our customers.

September 02, 2023

Mike Burch always has an Excellent service department,when I take my Expedition in for servic More

by Mary Boatright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Gove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Jarrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Sweat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Jarrell, William Walker
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Nov 08, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

August 30, 2023

My experience was extremely excellent. Always pleased with their customer service I give my visit 5 stars! More

by blackshearwireless
Recommend Dealer
Yes
Employees Worked With
William Walker, William Walker
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Nov 08, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

August 18, 2023

Very friendly people and attention to detail have best rates for new purchases at time of our purchase. Had vehicle ready same day and we purchase in evening More

by STRICKBILL57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bart Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

August 18, 2023

From scheduling an appointment, to the valet pickup, repair and valet return, it all went flawless. Thank you! More

by sdusterdieck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jarrell
Report | Print
Aug 21, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

August 16, 2023

Was very satisfied with the service. On time and happy with the results of the time of scu. More

by FDINSPECTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jarrell, William Walker
Report | Print
Aug 18, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

August 12, 2023

Labor rates are astronomical & often takes 2-3 trips to get problems fixed. They earn one star because employees are generally helpful & friendly. More

by TH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Burch
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2023 -

Mike Burch Ford Blackshear responded

We’re very sorry to hear about your negative experience. Please feel free to call in and speak with us about it. Our office number is (912) 449-4446. We value your feedback and seek to provide the utmost level of service for all our customers.

August 10, 2023

Made a key for me. Would have appreciated if they had told me they moved my truck. Walked around trying to find it and had to go back inside to ask where it was. Mind More

by forgetitrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burch
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2023 -

Mike Burch Ford Blackshear responded

We appreciate your feedback and apologize for your experience. Utilizing your feedback, we've since implemented a new check-out process to make vehicle pickup easier and much more convenient for customers.

Aug 18, 2023 -

forgetitrick responded

Good to see a business that actually follows a situation and try to not let it happen again. Well done and thank you.

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