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Mike Burch Ford Blackshear

Blackshear, GA

4.7
266 Reviews
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304 Ware Street

Blackshear, GA

31516

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Showing 266 reviews

April 10, 2023

I bring my vehicle for service exclusively. I am mostly satisfied with the service I receive. My last service was disappointing. My tires were rotated, which left my tire sensor fault message a More

by barbarateachey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2023 -

Mike Burch Ford Blackshear responded

We sincerely appreciate your repeat business! Thank you for your positive review! We're sorry to hear about your sensor, please give our Service Manager, Michael Burch, a call at (912) 449-4446, so we can get that sensor issue resolved for you!

April 01, 2023

Very helpful taking care of my vehicles maintenance schedule. All employees that I came into contact with was pleasent More

by DUGGER357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and learn about our hard-working team and the top-shelf service we strive to provide!

March 30, 2023

This was the worst experience. No communication. My truck was there 3 weeks and still had not been looked at or fixed (They scheduled the appointment). I picked it up and paid my b More

by Tookuntree11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Burch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Mike Burch Ford Blackshear responded

We’re very sorry to hear about your negative experience. Please call our Service Manager, Michael Burch, at (912) 449-4446 so we can discuss how to get this problem fully resolved for you. We value your feedback and seek to provide the utmost level of service for all our customers.

March 25, 2023

It is very nice and clean the workers are very nice and concentrate and polite More

by samdolen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper
Mar 25, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and learn about our hard-working team and the top-shelf service we strive to provide!

March 25, 2023

Good fast service. People Friendly and nice to work with. Easy to get an appointment. More

by charlesltyre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and learn about our hard-working team and the top-shelf service we strive to provide!

March 22, 2023

Built on honesty and integrity! ! Family friendly!! Low pressure!! Very clean facility!! Stop the search call Mike Burch!! More

by Dlightsey17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and learn about our hard-working team and the top-shelf service we strive to provide!

March 22, 2023

Awesome experience, like dealing with family! From test drive to signing they want you happy! They will take care of you! More

by byrdzach1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and learn about our hard-working team and the top-shelf service we strive to provide!

March 21, 2023

Was told putting my truck into 4wd then 2wd fixed the issue....soon as I got 10 miles down the road problem started again. Would love to get it fixed been driving it as is. More

by F150
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Not specified
Mar 22, 2023 -

Mike Burch Ford Blackshear responded

We’re very sorry to hear about your negative experience. Please call our Service Manager, Michael Burch, at (912) 449-4446 so we can discuss how to get this problem fully resolved for you. We value your feedback and seek to provide the utmost level of service for all our customers.

March 20, 2023

They are a wonderful dealership, They are fast and efficient and always polite to their customers. They treat you right at Mike Burch Ford!. I will gladly recommend others to their dealership. Thanks More

by tmitchell8790
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and learn about our hard-working team and the top-shelf service we strive to provide!

March 18, 2023

Mike Burch Ford always gets us in quickly. Appointment times are convenient and the service is speedy. What more could you ask. More

by KatrineFrazier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Booked online. Don't recall who took care of us.
Mar 20, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and learn about our hard-working team and the top-shelf service we strive to provide!