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Mike Burch Ford Blackshear

Blackshear, GA

4.7
292 Reviews
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304 Ware Street

Blackshear, GA

31516

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Showing 292 reviews

February 11, 2024

Service was good but my car was left dirty inside on the passenger side which was clean prior to service. This is not the first time this has occurred. More

by Willowpeak2008
Recommend Dealer
Yes
Employees Worked With
Michael Jarrell, Michael Jarrell
Feb 16, 2024 -

Mike Burch Ford Blackshear responded

We sincerely appreciate your business and value your feedback! While we're proud to have provided top-notch service, we apologize for this unfortunate oversight regarding your vehicle. We'll address this with our Service Dept. We seek to provide a 5-Star experience in every aspect for our customers.

February 11, 2024

Excellent service and on time He took our truck in right away and was very professional More

by KEPLW55
Recommend Dealer
Yes
Employees Worked With
Harl Bahntge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harl Bahntge
Feb 16, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

February 10, 2024

Michael Burch Jr always answers my calls and text after hours and goes out of the way to take care of company vehicle issues or services! More

by cheathw
Recommend Dealer
Yes
Employees Worked With
Michael Jarrell, Michael Jarrell
Feb 16, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

February 09, 2024

Dealing with this dealership has always been a pleasure. They are polite and understand people's time. I have bought many vehicles from them and it's always top knotch More

by RICH48
Recommend Dealer
Yes
Employees Worked With
Joey Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Lee
Feb 16, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

February 08, 2024

Great staff & great service. They went above and beyond to make me feel good. Thank you guys More

by fpascual1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

February 02, 2024

I never worked with Joey but Bart was great. Would buy from you folks again. More

by ford5
Recommend Dealer
Yes
Employees Worked With
Joey Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Lee
Feb 05, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

January 28, 2024

Always dependable and wonderful people to work with It's a pleasure having my service done at Mike Burch Ford More

by sam
Recommend Dealer
Yes
Employees Worked With
Harl Bahntge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harl Bahntge
Jan 29, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

January 18, 2024

Staff was very nice and accommodating but there was some diagnosing issues and I still wonder why 2 gallons of coolant was usedfor an oil leak.. More

by Me
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Parnell
Jan 24, 2024 -

Mike Burch Ford Blackshear responded

We’re very sorry to hear about your negative experience. Please feel free to call in and speak with us about it. Our office number is (912) 449-4446. We value your feedback and seek to provide the utmost level of service for all our customers.

January 18, 2024

Provides timely maintenance like oil changes and tire rotation with easy to get appointments. I like the works specials. More

by jackieben.jb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

January 18, 2024

Nice staff. Appointment was on time. Would recommend to anyone will help when need it More

by Charlesltyre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harl Bahntge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Jarrell
Jan 22, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

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