Mike Bass Ford

There's not a better service department around. It's the people that make the difference. They adhere to their scheduling and fix it right. They're always reliable! people that make the difference. They adhere to their scheduling and fix it right. They're always reliable! More

Great service! I appreciate all the work they do. I always take my cars here to get my oil changed. I have also bought several used cars from them. always take my cars here to get my oil changed. I have also bought several used cars from them. More

Quick Lane has always been accommodating to my schedule and the work has always been good. My wait time was also no problem. Thank you. and the work has always been good. My wait time was also no problem. Thank you. More

The ABSOLUTE BEST!!! Service (Quick Lube) and Sales are extremely helpful! I always get my Explorer serviced at Mike Bass and they are upfront with the estimate, if needed, and do an excellent job!! extremely helpful! I always get my Explorer serviced at Mike Bass and they are upfront with the estimate, if needed, and do an excellent job!! More

I was pleased that they had me in and out in less than 45 minutes, because I had to wait for my truck, so they took me right away. Then they told me everything that was wrong and then they fixed it, and it r minutes, because I had to wait for my truck, so they took me right away. Then they told me everything that was wrong and then they fixed it, and it runs like a top! More

I was very pleased with the great customer service i experience with the purchase of my new Ford Fusion. Kyle had helped me with my student discount and walked me through it. I appreciate everything tha experience with the purchase of my new Ford Fusion. Kyle had helped me with my student discount and walked me through it. I appreciate everything that was done during this purchase. More

I only go here because it’s where I got my car and still under warranty, so I want it all done at the same place. The service is awful. They have a I don’t give a crap attitude. I sat in the waiting room li under warranty, so I want it all done at the same place. The service is awful. They have a I don’t give a crap attitude. I sat in the waiting room listening to them come out to every person in there saying something else was wrong. Mine, this time, were the lug nuts. Wanting to replace them for 60, xxx. Also if there was something wrong with them, it’s on the dealership. They are the only ones taking the lug nuts off. Last time I needed new shocks for400. I had a family member look at them and they are fine at this time. Nothing was mentioned this time. Just awful! Just be honest!! More

Had an appointment at the Quick Lane on 10/10 at Mike Bass Ford at 11:00. My vehicle was not taken back for service until 12;00pm and was not completed until 12:30pm. No one mentioned to me that they w Bass Ford at 11:00. My vehicle was not taken back for service until 12;00pm and was not completed until 12:30pm. No one mentioned to me that they were backed up. Also, the employee that did take my car back for service was not wearing a mask when he drove my car. I do not care if the do not wear a mask while working on the outside of my car, but they should have some policy that when they are inside a vehicle, a mask should be worn due to the Coronavirus. Amos the employees behind the desk were not wearing their masks all the time. This is the worst service that I have had at the Quick Lane. More

Great service at Quick Lube. Staff is friendly and helpful. I was told in detail about the current condition of my car and possible future service helpful. I was told in detail about the current condition of my car and possible future service More

There staff was extremely helpful,they answered all my questions, but where they really excelled is price.The whole process was pretty hassle free.Though I live near the airport I think I will travel the questions, but where they really excelled is price.The whole process was pretty hassle free.Though I live near the airport I think I will travel the 20 odd miles to MikeBass for my service. More