Mike Bass Ford
Sheffield Village, OH
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Very pleased with the service department. Truck was repaired and returned on time. Woman at the desk was great! She helped us redeem rewards points, which dramatically reduced our final bill. repaired and returned on time. Woman at the desk was great! She helped us redeem rewards points, which dramatically reduced our final bill. More
Not a great dealership. No one there to help you. Got used vehicle from them and useless warranty. They just want to keep charging the customer but not fix the problem. used vehicle from them and useless warranty. They just want to keep charging the customer but not fix the problem. More
No pressure to buy. Plenty of selection. I was able to drive multiple F150’s before settling on one what I wanted. I plan on getting my next vehicle here drive multiple F150’s before settling on one what I wanted. I plan on getting my next vehicle here More
love the service people at mike bass.especially tony. love the service people at mike bass. especially tony. they always seems glad to see me i like being able to schedule my oil changes so i do not h love the service people at mike bass. especially tony. they always seems glad to see me i like being able to schedule my oil changes so i do not have to wait. i have bought a total of 7 vehicles from mike bass. no need to go anywhere else for repairs or to buy great used vehicles. More
the work was done as scheduled and in a very efficient manner. all the staff involved were very friendly and answered my questions so I understood what was being done. recommend this dealership to every manner. all the staff involved were very friendly and answered my questions so I understood what was being done. recommend this dealership to everyone. More
The repairs seems to be good so far. Can’t really check the trans fluid and hasn’t been hot enough for the air conditioner yet. Hopefully the gas mileage will be better with the tune up. the trans fluid and hasn’t been hot enough for the air conditioner yet. Hopefully the gas mileage will be better with the tune up. More
The quick lane is the best around period. Toney and his crew are always looking out for their customers. They are fun to be around and give great advice. crew are always looking out for their customers. They are fun to be around and give great advice. More
Always treated with respect and kindness!!! Great quick service!! Felt very comfortable in the waiting area spacious and very clean!!! Appointments couldn’t be any better in and out!!! service!! Felt very comfortable in the waiting area spacious and very clean!!! Appointments couldn’t be any better in and out!!! More
With mike bass Ford express lane they are very reasonable with cost of repairs and use quality parts when installing, as well they get the job done within time. with cost of repairs and use quality parts when installing, as well they get the job done within time. More