Mike Bass Ford
Sheffield Village, OH
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Extremely honest, kind, and understanding of the type of vehicle and price point of where we'd like to be at without the hassle. From start to finish we felt like we were in good hands. vehicle and price point of where we'd like to be at without the hassle. From start to finish we felt like we were in good hands. More
Repeat customer for 30 years!! Very good salesman in Robert Hogg. He was very understanding and listened to what we wanted. I am very happy with my new 2021 Ford Bronco Sport. I will be back when I am i Robert Hogg. He was very understanding and listened to what we wanted. I am very happy with my new 2021 Ford Bronco Sport. I will be back when I am in need of another new car!! More
Removed wind/rain guard after being told to leave alone if secured with adhesive. Service manger informed me technician pried to remove(proper way is with a heat gun for what would had been a easy reapply if secured with adhesive. Service manger informed me technician pried to remove(proper way is with a heat gun for what would had been a easy reapply now is ruined). driver window now squeaks when in motion due to window removal preformed during service. The technician did not discard dirty/used floor cover. Not to mention approximately two years ago I wanted to bring vehicle in for recall work. After speaking over the phone with a gentlemen, he told me he is not aware of any recalls on my vehicle(with vin number presented), an to just bring it on in, an pay ninety-five dollars for a complete vehicle inspection, and they will take a look. More
They were quick and reasonably priced. My car is much better shape then when I dropped it off. One of the few places that still have loaner cars for use. better shape then when I dropped it off. One of the few places that still have loaner cars for use. More
Easy to make a convenient appt...in and out in less than an hour...excellent and efficient service...And the best part was the tab was picked up by my FordPass rewards. an hour...excellent and efficient service...And the best part was the tab was picked up by my FordPass rewards. More
Was very pleased with working with this dealership. Traveled 45 miles from my home to this dealership and it was worth it. Would not hesitate to buy again from them. Traveled 45 miles from my home to this dealership and it was worth it. Would not hesitate to buy again from them. More