Mike Barney Nissan

I was contacted to turn in my lease early. I had my car inspected to see what had to be fixed. When is howed the report to them, they could believe all the items that needed to be done and did not agree wi inspected to see what had to be fixed. When is howed the report to them, they could believe all the items that needed to be done and did not agree with the report. Joe Caldarelli (owner) cotacted Nissan and had the car reinspected. The result was they were able to work out a very good deal for me and I now have a new Sentra lease. More

I have only wonderful things to say about my experience with Mike Barney Nissan. Namely with Keith and Miranda, both were so pleasant and helpful. I am so happy with my new Rogue and they made the process with Mike Barney Nissan. Namely with Keith and Miranda, both were so pleasant and helpful. I am so happy with my new Rogue and they made the process easy. More

I leased my 2012 Sentra last year, but did not think to write a review at the time; however, I recently went in for service and another overwhelmingly positive experience prompted me to post this. The atm write a review at the time; however, I recently went in for service and another overwhelmingly positive experience prompted me to post this. The atmosphere of the dealership is both friendly and welcoming, and all of the sales and service staff that I dealt with were knowledgeable and professional. I dealt with both Adam and Mr. Caldarelli and they both treated me like family. I don't recall ever having such a positive experience at any dealership, and I will most certainly be leasing and servicing my vehicles at Mike Barney in the future. More

My experience with this dealership was FANTASTIC! Adam was an amazing Salesman. Mr. Caldarelli came out, introduced himself and was extremely personable during my visit. I would highly recommend this de was an amazing Salesman. Mr. Caldarelli came out, introduced himself and was extremely personable during my visit. I would highly recommend this dealership! They make you feel so comfortable with your dealings and there is no pressure at all. A great environment and a wonderful family atmosphere. Thank you Mike Barney!! More

Had Mark Saba not be working here, it would be difficult to consider this dealership. Marc Saba I would recommend and not necessarily the dealership. What used to be a friendly place with familiar faces a to consider this dealership. Marc Saba I would recommend and not necessarily the dealership. What used to be a friendly place with familiar faces and excitement in the air, is now devoid of positive energy and so many new faces, one has to ask - what happened here? More

We could not let this opportunity pass without our sincere, heartfelt THANKS! We purchased my 2007 Murano from another dealership. Since that time, every service experience has been an extremely fr sincere, heartfelt THANKS! We purchased my 2007 Murano from another dealership. Since that time, every service experience has been an extremely frustrating exercise! You see, we have been a family of Fords for 40 years and have CONSISTENTLY experienced EXCELLENT service! It was never any other way from start to finish! The first time I had a need for service with my Murano, I never thought that customer service would be anything but excellent. Unfortunately, I found this was not the case. Each time was a similar frustrating experience. When I would call the service dept. on the phone and ask a question about a specific Murano problem I was experiencing, I was told “ We really couldn’t say, you will have to just bring it in and drop it off”. I was encouraged to choose a day that was acceptable for the dealership. Waiting for my vehicle to be diagnosed while experiencing the problem was not a realistic option. I began to wonder what the purpose of making an service appointment was. It didn’t appear to be to accurately reproduce and properly diagnose the problem, 1st attempt and not 2nd and 3rd attempts. I have since tried 3 different Nissan dealerships hoping for that “Familiar Fantastic Ford” kind of service but to no avail. My extended warranty is about to expire and I knew I had to go back to a dealer and endure this miserable process. I called a few times to dialog and explain some of the things that where going on that needed attention and each time hung up feeling frustrated. I dreaded going back expecting little or no resolution of the problems, with a hefty fee to boot. The following week I was greeted by Dave Anderson at my local post office. Dave recognized me from when he was employed at another dealership that I had visited. After a brief talk he encouraged me to call Mike Barney, his place of work, saying he knew I wouldn’t be disappointed. Last week I called Mike Barney and spoke with Tony. He actually talked to me intelligently about some possible solutions for my Murano and set a time for me to come in. He asked if I was going to wait or drop it off and told me what to expect....what a great refreshing surprise! That morning I had a conflict which made it necessary for me to delay my appointment time by 1 hour. It was so easy and efficient. The first gal who answered the phone was able to assist me. No transfer of calls, just simple, friendly and a “no problem” attitude! Friday morning, I arrived at your service dept. Tony personally walked through my car issues with me talking about different possible solutions. Again, it was clear he had a good working knowledge of Muranos and their history and was willing to spend the time needed in the problem solving process. One and a half hours later, in a very comfortable waiting area, Tony called me in to see my car. With him was the mechanic, Keith, who had worked on it. Tony went through each item on my work order, while Keith was there to answer any further questions I may have had. I was in awe! And to top it all off, while working on my car, Keith found a ball joint issue that needed to be taken care of that I was not even aware of. This gave me great comfort knowing that Keith not only did what was asked but went a step beyond. That’s the kind of work ethic I have been raised with and have grown to look for. Wow! This was beginning to have a familiar tone to it. Could this be my “Familiar Fantastic Ford” kind of service? Tony ordered my part and will call me to set up an appointment to come in for my warranty work to be completed. I already know it will take an hour and a half, which gives me the ability to plan my work day accordingly. I know this was a long letter, but it was important you know our history to fully appreciate our thanks. This was a huge deal to my husband and me. We both just want to say a heartfelt THANK YOU! This experience has redeemed our belief in a knowledge based, efficient, kind, professional, work ethic that seems to take a personal interest in their customers from start to finish. Well done team. Thank you! More

Second visit to your service dept. for recalls on my vehicle and I am impressed by the organization, professionalism, and friendliness of Craig Gage Jr and the other staff. I was greeted and welcomed w vehicle and I am impressed by the organization, professionalism, and friendliness of Craig Gage Jr and the other staff. I was greeted and welcomed when i first arrived. They quickly took the information and the work was done quickly. Both times, the technician took the time to explain what was done on my car. Thank you for providing a place where I can feel confident that my car is in good hands. More

Visiting Mike Barney Nissan was a great overall decision. I am very happy with my Maxima and the terms of my lease. This was my first experience leasing a vehicle without having my dad with me, and as a youn I am very happy with my Maxima and the terms of my lease. This was my first experience leasing a vehicle without having my dad with me, and as a young female, I was initially very nervous about being taken advantage of. Unfortunately, this is what happened at another "HUGE" dealership. The salesman at the other dealership tried getting me to sign papers the same day on a terrible lease, (where I would be paying over $100 more per month on a Camry), even after I told him that I had no intention of signing that day. The only negative point to my Mike Barney Nissan experience was the number of sales people I dealt with through the process. I dealt with one sales person while walking through the lot and discussing models and features, then I was passed off to another sales person for the test drive and the next day when I called to discuss details of leasing, the second salesman was out sick so I dealt with the salesman whose desk he shared. All the sales people that I dealt with were all friendly and knowledgeable but I would have liked working with one person the whole way through. The third salesman was very helpful throughout the negotiation process and ultimately everyone was happy at the end. More

I give this dealership the highest rating of any dealership I have ever used! The staff is excellent, extremely helpful and polite. For any future purchases I will only go to Mike Barney Nissan. dealership I have ever used! The staff is excellent, extremely helpful and polite. For any future purchases I will only go to Mike Barney Nissan. More

I really appreciated the professional way I was treated at Mike Barney Nissan. When I started looking for a smaller SUV, I was greated by pushy obnoxious salesman. I walked out of dealerships because I d at Mike Barney Nissan. When I started looking for a smaller SUV, I was greated by pushy obnoxious salesman. I walked out of dealerships because I didn't like the stress they put on me. Then a friend referred me to Joe Caldarelli Nissan. He was so nice and friendly and he made me feel comfortable. I came unexpectedly just to take a peek at the Murano's. Joe had a commitment so he had to leave and he referred me to Brian Smith. Joe apologized that he had to leave but he told me Brian and his staff will take good care of me. He was right. We test drove cars and he gave me their final number. No going back and forth nonsense with the numbers. I didn't feel any pressure to buy. They wanted me to take the car home that night and I did. I loved it, but I got cold feet! This was very scary for me being a divorced woman, buying a car for the very first time on my own. The next day I told him I didn't want it and I want to keep my Lincoln Navigator. Brian Smith was very nice and again no pressure. He told me to bring the car in and "let's talk". We test drove another Nissan Murano with all the bells and whistles which we're similar to my Navigator, that I loved. Well now I love my new Murano! I got a great car for a great price. No regrets! Thanks to Brian! He put me at ease and he never pressured me. I will definitely refer Mike Barney Nissan, Brian and staff to future buyers. Sincerely, Bev Galasso More