Mike Barney Nissan
Amherst, NY
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We have purchased two used vehicles, and three new vehicles from Mike Barney. We've been satified with the sales staff and customer service all along, but this last transaction to purchase our Sentra vehicles from Mike Barney. We've been satified with the sales staff and customer service all along, but this last transaction to purchase our Sentra was the best experience we have had. Ray went out of his way to take care of us and make sure everything was exactly how we wanted it. He arranged for the installation of my remote starter and provided us a loaner car at no cost for as long as I needed it. He also sent us a handwritten thank you note, which I felt was a lovely gesture. All other employees with whom we have been in contact have been very accommodating and friendly. More
This was my first time buying a new car. Mike Barney and salesman, Mark Saba helped me to understand what kind of vehicle I was getting, how to lease, and what I needed to do. Everyone was friendly, approac salesman, Mark Saba helped me to understand what kind of vehicle I was getting, how to lease, and what I needed to do. Everyone was friendly, approachable, and knowledgeable! I will/am recommending Mike Barney Nissan to my friends and family! More
Great dealership! I feel like I am a valuable customer every time I walk through the doors there! The staff is very helpful and friendly. When calling to schedule a service appointment, it is very easy an every time I walk through the doors there! The staff is very helpful and friendly. When calling to schedule a service appointment, it is very easy and hassle free! I will definitely be recommending this dealership to my family and friends! More
MIKE BARNEY PRICING WAS FAIR AND HONEST, NEW BUILDING VERY CLEAN,NO HIGH PRESSER , JUST GOOD FOLKS, THE 2012 VERSA I BOUGHT WAS A REAL DEAL, SHOPPED 3 OTHER STORES IN THE AREA, MIKE BARNEY WAS THE LOWEST VERY CLEAN,NO HIGH PRESSER , JUST GOOD FOLKS, THE 2012 VERSA I BOUGHT WAS A REAL DEAL, SHOPPED 3 OTHER STORES IN THE AREA, MIKE BARNEY WAS THE LOWEST More
If you want to import a car into Canada, Chris Kivi is your man. He knows exactly what has to be done and has a checklist all laid out. He makes the process as easy and straightforward as it can be. When your man. He knows exactly what has to be done and has a checklist all laid out. He makes the process as easy and straightforward as it can be. When you pick up the vehicle, he goes carefully through the checklist with you and makes sure you have all the necessary documents. As well as being knowledgeable, Chris is very easy and pleasant to deal with. The cost savings from buying in the US make the process very worthwhile. More
I slammed my seatbelt in my door at work and it jammed so the door wouldn't close. AAA sent someone that couldn't fix it, and then they radioed for a tow. I called Service during the two hours I wasted w so the door wouldn't close. AAA sent someone that couldn't fix it, and then they radioed for a tow. I called Service during the two hours I wasted with AAA and they were helpful and assured me that they would fix it right away. Right away was more like in minutes! Once I got the car to the dealer, there was no line in service and Gary was very helpful and fixed my car on the spot. No paperwork, No bill just amazing very professional customer service! Working in sales, I cannot work without my car and thanks to Mike Barney Nissan and Gary I was back to work right away! I was a walking commercial for the dealer the rest of the day as I was amazed at how fast my door was fixed. I had two hours waiting for AAA to stress about how much the repair would cost and how long I would be without my car...and I was so plesantly surprised! OUr next car will be a Mike Barney Nissan! More
They were quick to call me first thing in the morning. I told the mand the vehicle I was interested in and I wanted to test drive it. He said he would get me some more information and get back to me. It h told the mand the vehicle I was interested in and I wanted to test drive it. He said he would get me some more information and get back to me. It has now been 3 full days and I have not gotten any response on my cell phone or my home phone. It is not like the vehicle is anything special so I will look around. Very sad that I could not even get a call though. And they came highly recommended. More
I had been trying to get the car I eventually purchased from Rochester dealers as I live there. I couldn't get the exact car or a reasonable price. I by chance contacted Mike Barney Nissan in Amherst, NY from Rochester dealers as I live there. I couldn't get the exact car or a reasonable price. I by chance contacted Mike Barney Nissan in Amherst, NY. I dealt with Chris Kivi. He found the car I wanted, gave me a good price. I will be picking up the car next week. It was a great sales experience--not the usual bull that you have to put up with from salespeople. So far, I would deal with them again and definitely with Chris Kivi. Everything I have asked him for, he is providing and promptly. More
2008 Nissan Rogue we bought has had several problems and now they are costing us....The salesman was rude and answered personal calls while we were meeting with him. When I bought the used Rogue it had no f now they are costing us....The salesman was rude and answered personal calls while we were meeting with him. When I bought the used Rogue it had no fuel in it and I traded a car in with a full tank. They said they don't give gas way on used cars... What kind of policy is that.... More
I had the opportunity to work with Cris Kivi on multiple car purchases. I have bought numerous cars and have dealt with many salespeople but dealing with Chris was a great experience. Chris definitely creat car purchases. I have bought numerous cars and have dealt with many salespeople but dealing with Chris was a great experience. Chris definitely creates a value added experience when purchasing a vehicle. There is 0 pressure with Chris and he goes above and beyond anyone I have ever worked with. I would recommmend working with Chris and recommend anyone I can to him because I trust him to take care of my network. He creates a very attractive deal everytime with 0 back in forth dealing. Mike Barney Nissan would be my first choice if you are in the market for their vehicle. They are upfront everytime and take the hassel out of purchasing vehicles...I was in and out with my first purchase within 2 hours total...My future purchases were even shorter because you tell them what you want and they make it happen ---Great buying experience from top to bottom More