Mike Anderson Chevrolet of Merrillville

I was very impressed with the professionalism with the entire staff at this dealership. They made me feel like they really cared about what I had to say on the purchased of my vehicle. I felt they went ab entire staff at this dealership. They made me feel like they really cared about what I had to say on the purchased of my vehicle. I felt they went above the call of duty to make sure all my questions were answered. I was treated like I was part of their family. Joe Anderson is a pleasure to work with and he went out of his way to make sure everything was satisfactory to me. Tom Dow took time out of his busy schedule to talk with me and my husband and to see if everything was going well with our transaction. Neely Stephan conducted herself very professionally and explained everything about the finacing. She also told us about the extra coverage available without being pushy with it. Therefore I will be highly recommending this dealership to family and friends. More

Lawrence Phillips(salesman)was very friendly and patient with me. I had the car picked out and the price I wanted to pay in my head before I got there. He worked with me and I left with the car and with t with me. I had the car picked out and the price I wanted to pay in my head before I got there. He worked with me and I left with the car and with the feeling that I didn't get ripped off. I love the car I bought. I asked Lawrence for some business cards so I could pass them out to my friends. Thank you Mike Anderson Chevrolet. I will definately buy another vehicle from you again. More

The dealership was very clean and nice to visit. Charles was very easy to talk to and understanding of what I wanted. Charles was not pushy and let me make up my own mine about buying the used truck. The pr was very easy to talk to and understanding of what I wanted. Charles was not pushy and let me make up my own mine about buying the used truck. The priceing of the truck was not a bad price to pay for it. Charles also worked with me to get the payment I wanted and could pay a month. I had a good experience with the dealship. More

I was referred to this dealership by my sister who purchased her vehicle here and also was referred by someone else. When I came here I originally wanted a pontiac G6 that was at the chicago store and purchased her vehicle here and also was referred by someone else. When I came here I originally wanted a pontiac G6 that was at the chicago store and would have very much so went there to get it. Lois informed me that she could get the car for me and bring it there. When I came to purchase she was unable to get the car and showed me a different G6 that she CLAIMED was just as good with no problems with 69,000 miles. Personally I feel that she was just trying to close a sale being that she is a salesperson. I trusted her and purchased the car on 2/05/2011. On 04/05/2011 before my second car note was even due I caught a flat on the expressway nearly causing a huge accident on the expressway with my 2 year old child in the car. Thinking it was just a tire blow out I took the vehicle to a tire shop and was told I had $1200.00 in repairs needed. I immediately contacted LOIS to get the issue resloved trusting in the dealership that sold me the car. She told me she would take care of the issue and when I got there she blamed me soley for everything and just told me what it would cost to get it fixed there. I explained to her that i did not cause that much damage in a two month period of time and I didnt appreciate her over promising stuff she cant do. I already had the car looked at after the blowout and was told the control arm and ball joints were bad on the car and already bad when I purchaased it based on the condition.I asked for the used vehicle inspection which I was initially told they didnt have it and then 20 minutes later they find it and point out where they checked the tires and continued to try to convince me I did this $1200 damages in 2 months. I asked for the report took it to mechanic that serviced it as well as to my lawyer who pointed out THE CONTROL ARM WAS LISTED AS HAVING SOME PLAY . This was never disclosed to me when I purchased it and it was intentionally ignored when I asked about it at the service center. The control arm was faulty and tore the two fornt tires apart form the inside. This was on the report from my mechanic and also clearly listed in Mike anderson used vehicle hisory report. Two months later Im being forced to pay for these repairs and belittled by everyone there. There was no manager around to to take over the issue and it turned into a big debate in the middle of the service center, It has caused me stress unpaid days off of work and I am still stuck with a $700 bill. I WILL NOT REFER ANOTHER PERSON TO THIS PLACE AND NEITHER WILL MY SISTER. KIRK WILLIAMS AND NIKOLAS W. RATOFT WERE LISTED ON MY USED VEHICLE REPORT AND CLEARLY DID NOT DISCLOSE THE CONTROL ARM CONCERNS LOOK IT UP AND RESEARCH IT YOURSELF I WILL BE CONTACTING THE BETTER BUSINESS BUREAU. More

I dealt with Jesse on two of my three purchases. I was impressed with his salesmanship skills and his friendly disposition. Jesse was very courteous and I enjoyed doing business with him. I look forward t impressed with his salesmanship skills and his friendly disposition. Jesse was very courteous and I enjoyed doing business with him. I look forward to doing business with him again someday. Thank you More

I was just a walk in for my antenna to be replaced on my trailblazer, they made me a priority. they not only negotiated with the person paying for my car but also made time for me immediately. I left with m trailblazer, they made me a priority. they not only negotiated with the person paying for my car but also made time for me immediately. I left with music on. I know that i will always go to this dealership not only for repairs but when I'm ready to purchase my next chevy. More

THIS WAS THE BEST BUYING EXPERIENCE I'VE EVER HAD IN ALL MY WHEELING AND DEALING IN PURCHASING AN AUTOMOBILE. I WAS NOT PRESSURED TO BUY WAS GIVEN TIME TO THINK ABOUT IT AGAIN NO PRESSURE. JONATHAN DEVINE W MY WHEELING AND DEALING IN PURCHASING AN AUTOMOBILE. I WAS NOT PRESSURED TO BUY WAS GIVEN TIME TO THINK ABOUT IT AGAIN NO PRESSURE. JONATHAN DEVINE WAS GREAT IN EXPLAINING EVERYTHING AND I WOULD RECOMEND HIM AND THIS DEALERSHIP TO ANYONE WHO IS INTERESTED IN BUYING A NEW OR USED VEHICLE AND MR. LARSON THE FINANCE OFFICER WAS GREAT EXPLAINED EVERYTHING TO DETAIL ALSO THE INTERNET PEOPLE SANDRA AND SHANNON ALSO. I LIKE MY NEW CHEVY SILVERADO TRUCK...JOHN T WITT 4-4-2011 More

L.P. was a very helpful and friendly salesperson. He was very knowledgable about the vehicle we bought. L.P. was very informative about all the accessories and showed us how everything worked. He was very h very knowledgable about the vehicle we bought. L.P. was very informative about all the accessories and showed us how everything worked. He was very helpful with getting the onstar set up and answering all the questions we had. More

My customer experience in purchasing a used vehicle was very positive. I was treated with friendly and helpful service. No detail was overlooked, as my every question was given complete consideration. In h very positive. I was treated with friendly and helpful service. No detail was overlooked, as my every question was given complete consideration. In had many questions on a variety of subjects too. I believe your establishment is at the forefront of your industry in service and your vehicles are priced well for the quality offered. I will not hesitae to do business there again. You can count on me to recommend your establishment to others. More

Mike Anderson Chevrolet did a great job at helping me with finding me a new used vehicle, and a pretty good price. The overall selection of used vehicles is kind of small, but they are all good deals. Th with finding me a new used vehicle, and a pretty good price. The overall selection of used vehicles is kind of small, but they are all good deals. They were very friendly, and quick to find out what I was looking for. I didn't end up getting what I was in there for due to financial reasons, so David Starko did his best to find me a great alternative. Overall a great experience at Mike Anderson Chevrolet, and I would recommend this place to anyone looking for a good GM vehicle. More