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Mike Anderson Chevrolet of Merrillville

Merrillville, IN

2.6
257 Reviews

1550 E 61st Ave

Merrillville, IN

46410

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Showing 257 reviews

July 28, 2011

I am very happy with the service i have received . They are very nice and helpful with all my questions.I have been there multiply times and was treated like a valued customer. More

by stansilfamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
graci and jeff goss
Jul 28, 2011 -

Mike Anderson Chevrolet of Merrillville responded

I am truly sorry about your experience with us so far. We will do all we can to make things right for you. Please contact me at your convenience so we can discuss all that needs to be done and get this taken care of. Sandra Kukolja 219-947-4151 sandra.kukolja@mikeandersonchevy.com

July 25, 2011

The experience I had while visiting and buying at Mike Anderson was the best I have ever had at a car dealership. Very friendly sales reps and you don't feel as if you are being swarmed by vultures when y More

by frahmz10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Anderson and Neeley Stephan
Jul 26, 2011 -

Mike Anderson Chevrolet of Merrillville responded

Thanks for all the kind words. We feel being and honest and upfront with our customers is the only way to keep our clients coming back. Thank You, Al Kuchar General Manager

July 19, 2011

Too friendly, the Mike Anderson staff made me feel like family. Joe Anderson, our salesman, is one of the multiple reasons that I will be back. More

by enavarro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
joe anderson
Jul 26, 2011 -

Mike Anderson Chevrolet of Merrillville responded

Thank you for taking the time out to sumbit a review of your experience. Customer satisfaction is our #1 goal. Thank You, Al Kuchar General Manager

July 17, 2011

I felt like a princess. Rick and Ray in the body shop where great. You have knowledgeable people working in Merriville,Ind..I hope I never have to use them again. But if I do, your the place to go. More

by 0713
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick and Ray in body shop
Jul 18, 2011 -

Mike Anderson Chevrolet of Merrillville responded

Thank you for taking the time to let us know about your experience. Our body shop is a place we hope no one has to use but if they do we are glad that at least our team can make it as pleasant as possible.

July 12, 2011

This is the first time we bought a used car from a dealer and we found the experience very satisfactory. We would recommend this dealership to our family and friends. More

by fastballem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Anderson
Jul 18, 2011 -

Mike Anderson Chevrolet of Merrillville responded

Thank you for taking the time to submit a review of your experience.

July 12, 2011

I've never seen a dealership with such a big surplus. I drove over two hours and I was not dissappointed. Jeff and Tom both made sure I didn't leave there without a new car. I'll never shop anywhere else a More

by PuttyTJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Goss and Tom Dow and Aaron
Jul 18, 2011 -

Mike Anderson Chevrolet of Merrillville responded

Thank your for taking the 2 hour trip to purchase from us as well as taking the time to submit your review. Enjoy your new vehicle!

July 11, 2011

My check engine light was on so I went to have my car serviced here and all they did was top off the oil and deactivated my check engine light and gave my car back to me. 30 mins after I picked it up my More

by LaShaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joshua
Jul 18, 2011 -

Mike Anderson Chevrolet of Merrillville responded

I am sorry about your experience with our service department. We do not want any of our clients leaving unsatisfied. Please call or email me at your convenience so we can do what we can to make things right. Sandi Holeman Service Manager 219-947-4151 sandi.holeman@mikeandersonchevy.com

July 03, 2011

Alan King was my sales rep, and I have to admit, he is a valuable asset to your organization. Coming back from AFG, and starting our rapport via email, he was able to address my need for a vehicle and come More

by rodriglm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan King
Jul 18, 2011 -

Mike Anderson Chevrolet of Merrillville responded

Thank you for taking the time to let us know how your experience was with our team. Alan is a great addition to our team and we are lucky to have him. Thank you for choosing Mike Anderson Chevy!

June 15, 2011

Joe Anderson is a great person. Great to work with. I Joe Anderson is a great person. Great to work with. I like the fact that Mike Anderson advertises with a local race team. Thanks, Stan Zolodz More

by Stan Zolodz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Joe Anderson
Jun 15, 2011 -

Mike Anderson Chevrolet of Merrillville responded

Hello Stan, Thanks for taking the time to put in your review. We strive for 100% Customer Satisfaction with all of our clients. Thank You, Mike Anderson

June 15, 2011

I purchased a 2011 HHR in February of this year. While I was very pleased at the time of the sale with the service I received, I have since become thoroughly displeased with the customer service of this dea More

by sweetypie1979
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
None
Jun 16, 2011 -

Mike Anderson Chevrolet of Merrillville responded

Hello Jennifer, It was a pleasure speaking with you today, as mentioned I am sorry we dropped the ball on your previous attempt to contact us regarding your warranty questions. I have emailed you the full factory warranty as you had requested as well as my personal mobile email so that I can assist you with any questions or concerns in the future. If you wish you can update your review by logging into your account and clicking edit. As mentioned we did drop the ball but I hope my call and email to you has resolved this issue. Thank you once again for your recent purchase with us and please contact me should you need anything in the future. Sandra Kukolja BDC Manager 219-947-4151

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