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Mike Anderson Chevrolet of Merrillville

Merrillville, IN

2.6
257 Reviews

1550 E 61st Ave

Merrillville, IN

46410

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Showing 257 reviews

November 01, 2013

Finance Department will lie to you. I visited them on Monday and was told they were pulling my credit report from Equifax well after them telling me we couldn't work a deal with where I wanted to be paym More

by wheeldeals
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Allen
September 17, 2013

We spoke to a sales person for the purchase of a new car. We agreed on the price, cash. When we arrived they changed the price to a higher price. When we insisted, after much stress, they finally agreed & More

by Wandarlene8711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
??
March 07, 2013

We were in there this evening and watched how horrible a salesman and manager treated a woman and her handicapped spouse once they decided not to purchase at that moment. From what we could hear they wante More

by Erinrd
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not remember, Tommy Floyd
Mar 11, 2013 -

Mike Anderson Chevrolet of Merrillville responded

The purchase of a vehicle is an emotional experience. It is sometimes the most significant financial decision a family will make. Mike Anderson Chevy is committed to making this experience enjoyable and uncomplicated. Please understand that this is not acceptable behavior and will be investigated and discussed with all employees. Unfortunately, sometimes emotions spill over. We apologize for your experience and hope to better serve you in the future. Al Kuchar GM

September 21, 2012

Mike Ammer I thank you for your call. If anyone ever has had a problem with customer satisfaction call Mr Ammer he will rectify the situation. More

by dptahoe97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Ammer
June 25, 2012

I was very impressed with the 2012 Chevy Sonic and Kelley I was very impressed with the 2012 Chevy Sonic and Kelley O'Brien is an excellent dealer. He made my Wife and myself feel totally at home. He expla More

by jerry161956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelley O'Brien
June 20, 2012

I have never been to a car dealership with such incredible service. They make you feel like you are a part of their family. Our salesman was Kelley O'Brien, and he is the most knowledgable, friendl More

by juanita69
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelley O'Brien
June 19, 2012

We purchased our 2012 Avalanche from Mike Anderson Chevrolet on Saturday 6/16. We never felt any pressure from Kelley to purchase the truck. He worked with us and answered a lot of our questions. Thi More

by kimison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelley O'Brien
June 10, 2012

Jesse Nevarez's service was beyond excellent!! He worked hard to get us the best deal on our trade-in and put us in a brand new 2012 Chevy Cruze, which we love!! Thank you so much Jesse!! We give you 10 sta More

by lisatanis24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 07, 2012

Bill Alter seemed to know exactly what we needed and what price we wanted to pay. He only called when he had what he thought we would like. It took two times and we met out new, used car. Bill explained the More

by nanmucha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Alter
Jun 09, 2012 -

Mike Anderson Chevrolet of Merrillville responded

Thank you for taking time out of your day to post about your experience and thank you for your purchase. Enjoy your vehicle! Al Kuchar General Manager

June 04, 2012

I went to the dealership for second time after having trouble getting into a car. Lawrence gave me a call and said he could get me into a car. I went to this dealership looking to get into a used car a More

by gifted160411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lawrence Phillips
Jun 05, 2012 -

Mike Anderson Chevrolet of Merrillville responded

So glad we were able to get you into a new Chevy Malibu! Enjoy your new vehicle, please let us know if you need anythng in the future.

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