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Mike Anderson Chevrolet of Chicago

Chicago, IL

2.7
192 Reviews

5333 W Irving Park Rd

Chicago, IL

60641

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Showing 192 reviews

August 18, 2023

Sold my used car to Mike Anderson and have had horrible communication back from the dealership on the location of my check which was to be mailed to my address within two weeks. This check has still not ar More

by Southpaw95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dan Remboski
Aug 21, 2023 -

Mike Anderson Chevrolet of Chicago responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Andrew Ramus, General Manager

Aug 22, 2023 -

Southpaw95 responded

Andrew Ramus - I can share more details of how this situation has expanded further to more frustrations in process and communication. Please share your information on how I would reach out to you directly.

April 15, 2023

Not so happy as a return customer! Website price was one thing and the $5000 hidden increase to the MSRP was a shock! They also offered less than other dealerships for my trade in. My More

by Jjcort
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not listed
Apr 17, 2023 -

Mike Anderson Chevrolet of Chicago responded

I appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact me directly at your earliest convenience. Thank you! Sincerely, Andrew Ramus, General Manager

Apr 17, 2023 -

Jjcort responded

No problem! You have my contact info and are free to contact me if you would like to. I am not going to call so they can give me the run around they gave me before throwing outrageous numbers at me.

February 03, 2023

Alexander karadimas and Andrew Remus were fantastic and helped us get our new RS Trailblazer!!! Most inventory around!! More

by Jmepayne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Karadimas
Feb 04, 2023 -

Mike Anderson Chevrolet of Chicago responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Andrew Ramus, General Manager

February 01, 2023

Andrew Ramos made it right and I have resolve now. He has integrity and will handle what went wrong with the sales manager. I will do business with Andrew again. More

by Fkp416
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Ramos
Feb 03, 2023 -

Mike Anderson Chevrolet of Chicago responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Andrew Ramus, General Manager

January 29, 2023

Deceptive, rude sales manager. Took advantage of a vulnerable customer. Inflated msrp despite add on website More

by Fkp416
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Edgar Peralta
Jan 29, 2023 -

Fkp416 responded

I was told on speaker phone that my GM discount with friends and family would be honored which was my reason for sending my son to that dealership. I told the saleswoman I would be paying cash to get my son a very needed car. She went to sales manager to get the price then inflated it despite the lower price on the website. He decided not to give me the GM discount I was told I would get. I got the manufacturers discount which everyone gets. He said he would not use both after I wired the money from Mich. Ed inflated the msrp over $4000 despite what was on the website.

June 08, 2022

This week I bought a ZR2 from Mike Anderson Chevrolet, my salesman was Joe Ayala. I flew in from out of state to make this purchase, being that I was from WA and I had lots of questions. Joe was awesome, bef More

by Bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Ayala
Jun 10, 2022 -

Mike Anderson Chevrolet of Chicago responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Andrew Ramus, General Manager

April 27, 2022

Purchased 3Rd car From mike Anderson Chevrolet Chicago ! Their is a reason we keep Coming back here The staff is Amazing our salesperson Jorge and General sales managers Bryce & Edgar do a great job taking More

by Correas.landscaping1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRYCE ,JORGE, Diego Flores, Edgar Peralta
Apr 29, 2022 -

Mike Anderson Chevrolet of Chicago responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Andrew Ramus, General Manager

February 24, 2022

Great experience, David Ramos and Paul Dome were great and got me the perfect vehicle! More

by judithsabath
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ramos
Feb 28, 2022 -

Mike Anderson Chevrolet of Chicago responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Andrew Ramus, General Manager

February 06, 2022

Janelle Norton did an excellent job. She was kind, informative and took a long time with me. I would recommend her to all my friends and family. She is a big asset to your team More

by drezaczech
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Norton
Feb 08, 2022 -

Mike Anderson Chevrolet of Chicago responded

We cannot thank you enough for your wonderful review of Mike Anderson Chevrolet of Chicago and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Andrew Ramus, General Manager

December 14, 2021

I purchased a car with Mike Anderson in May of 2021. I thought I had an overall great experience until my car was totaled this summer. My issues began when my insurance told me that they sent me gap insur More

by Latanya
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Logan(Finance), Andrew (General Manager)
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