
Mike Anderson Chevrolet of Chicago
Chicago, IL
Filter Reviews by Keyword
By Type
Showing 193 reviews
Gen 2 Chevy Volts (mine is 2017) have a very common issue where the vehicle won't recognize that it has been shifted to P (shift to park warning). Because of this, GM has added the fix to the Voltec warranty where the vehicle won't recognize that it has been shifted to P (shift to park warning). Because of this, GM has added the fix to the Voltec warranty. My vehicle is well within the Voltec warranty as I have 48,500 miles. The service advisor claimed it is not covered and said this would cost around $500. I explained it is covered several times. I called the Service manager and he rudely proclaimed it is not covered. It is clearly stated in the Shift to park service bulletin that it is covered as of Oct. 2019. So I left that dealer. I have an 11 week old newborn and I now have to drive to a different and far more distant dealer to get proper service. Dealers/service should know what is covered under warranty. Will not return to this dealer for service or a new upcoming vehicle purchase. More
Sold my used car to Mike Anderson and have had horrible communication back from the dealership on the location of my check which was to be mailed to my address within two weeks. This check has still not ar communication back from the dealership on the location of my check which was to be mailed to my address within two weeks. This check has still not arrived after 3+ weeks and after calling three times and emailing the dealership, I have not had any returned messages or communications from the dealership back updating me on the check. They team was great communicating when i was selling my car, but since selling i have not heard back once on the status of my check and payment. This is shocking and incredibly disappointing. Think twice before selling your used car here. More
Not so happy as a return customer! Website price was one thing and the $5000 hidden increase to the MSRP was a shock! They also offered less than other dealerships for my trade in. My Website price was one thing and the $5000 hidden increase to the MSRP was a shock! They also offered less than other dealerships for my trade in. My monthly was going to go up over $300 a month! After so many phone calls and emails to come in that they wanted my car, and would get me the same or close to my payment. I found a better dealership that offered me 62k for my car, and my monthly only went up $60. Do your research people!! Don’t just stick to one place, others aren’t scamming people with this ridiculous msrp overage charge. This dealership will make false promises over the phone just to get you back in the door! Ridiculous!! Don’t call me again! Never stepping into this place again! More
Andrew Ramos made it right and I have resolve now. He has integrity and will handle what went wrong with the sales manager. I will do business with Andrew again. He has integrity and will handle what went wrong with the sales manager. I will do business with Andrew again. More
This week I bought a ZR2 from Mike Anderson Chevrolet, my salesman was Joe Ayala. I flew in from out of state to make this purchase, being that I was from WA and I had lots of questions. Joe was awesome, bef salesman was Joe Ayala. I flew in from out of state to make this purchase, being that I was from WA and I had lots of questions. Joe was awesome, before we had even met he was answering all my text questions and I know at times he was doing this from home. The sales part was awesome, he was patient and worked very hard to answer all my questions, The first day I put 600 miles on it and it is running flawless. Thank You Bill More
Purchased 3Rd car From mike Anderson Chevrolet Chicago ! Their is a reason we keep Coming back here The staff is Amazing our salesperson Jorge and General sales managers Bryce & Edgar do a great job taking Their is a reason we keep Coming back here The staff is Amazing our salesperson Jorge and General sales managers Bryce & Edgar do a great job taking care of their clients easy process GREAT prices very happy once again with our purchase 2500 Chevrolet Silverado ! If you are in the market for a new or used car you have to give the Chevy giant a shot !!! Thank you Mike Anderson Chevrolet More
Janelle Norton did an excellent job. She was kind, informative and took a long time with me. I would recommend her to all my friends and family. She is a big asset to your team informative and took a long time with me. I would recommend her to all my friends and family. She is a big asset to your team More