Midwest Superstore
Hutchinson, KS
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388 Reviews of Midwest Superstore
I was late for my appointment, called in, Jim was most gracious and welcoming. The staff had to chase me for my keys; very patient. Couldn't have been any more pleasant experience. I have done all 4 To gracious and welcoming. The staff had to chase me for my keys; very patient. Couldn't have been any more pleasant experience. I have done all 4 Toyota Cares checkups, every single one has been pleasant. More
It's always good to see Jim Turner sitting up there as we pull in for service. Rather like seeing an old friend. We get a cup of coffee and wait for them to call us that we're ready to go. Pleasant atmospher pull in for service. Rather like seeing an old friend. We get a cup of coffee and wait for them to call us that we're ready to go. Pleasant atmosphere and staff. We know the work is done right. More
Have used this dealership for several years for vehicle repair and routine maintenance. Jim Turner, the Toyota service representative iis always available for questions and/or concerns about the vehicle. H repair and routine maintenance. Jim Turner, the Toyota service representative iis always available for questions and/or concerns about the vehicle. He is friendly and treats you with respect. He knows his stuff and doesn’t talk down to a customer. The service techs service or repair the vehicle right the first time and I’ve never had to return to have the job done over. More
Truck went in to get AC fixed, after “fixed” I drove 3 blocks and stopped working. Took it back and $4500 later it was fixed. 3 weeks later it stopped working due to a leak. “Fixed” again and 3 weeks lat blocks and stopped working. Took it back and $4500 later it was fixed. 3 weeks later it stopped working due to a leak. “Fixed” again and 3 weeks later quit working again. 6 services and $6k later we will see if it is truly fixed. More