Midwest Superstore
Hutchinson, KS
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388 Reviews of Midwest Superstore
Saw an add for the car I wanted on the internet and called. This dealership is very far away from where I live in another state (180 miles) and even though I was very interested in the car, it was ver called. This dealership is very far away from where I live in another state (180 miles) and even though I was very interested in the car, it was very difficult for me to get away to go that far to look at it. Tracy Dean, my sales person, agreed to meet me half way on his day off and bring the vehicle for me to drive. He was so friendly and helpful and we feel like we got a great deal! More
Tracey Dean was the best car salesman I have ever dealt with! He was friendly, worked hard to get me the best price by far versus anybody! I will buy my next car from MisWest Toyota in Hutchinson, KS ( e with! He was friendly, worked hard to get me the best price by far versus anybody! I will buy my next car from MisWest Toyota in Hutchinson, KS ( even though it is 3 hours from where I live)! More
Jim had no trouble getting my Sienna scheduled for service quickly even though I was calling the afternoon before I needed it in. The 30K "mini service" was done promptly even though I arrived late f service quickly even though I was calling the afternoon before I needed it in. The 30K "mini service" was done promptly even though I arrived late for the appointment! More
We purchased a 2011 Ford Escape earlier this month from MidWest Superstore. We so enjoyed working with Rick Kitch. He was very personable, professional, respectful and courteous and made our car buying ex MidWest Superstore. We so enjoyed working with Rick Kitch. He was very personable, professional, respectful and courteous and made our car buying experience very pleasant. Appreciated the friendly staff and the service and care we were given. Mike & Susie Hutchinson, Ks. More
We located a used Mustang online and drove 3+ hours to look at it. Car was in great condition as described and great customer service. Would recommend Nick and this dealership to anyone. Staff stayed afte look at it. Car was in great condition as described and great customer service. Would recommend Nick and this dealership to anyone. Staff stayed after hours to complete the sale/paperwork. Staff very friendly and respectful. This was our first purchase from Midwest Superstore, will definitely consider them for next purchase. Thank you Nick and staff! More
Took my 2004 F-250 Super Duty for an oil change and a tire rotation. I hit the waiting room around 4:00pm after getting offf work. Three people came into the waiting room room after me, to have their oil tire rotation. I hit the waiting room around 4:00pm after getting offf work. Three people came into the waiting room room after me, to have their oil changed. THEIR CARS WERE DONE BEFORE ME!!! I sat in the waiting room for TWO hours, because they closed at 6pm. On about three occasions, I had to tell Clint how I wanted the tires rotated (side-to-side). Granted, I had a coupon to have the works service package, I still should have asked for an additional discount on the service provided. I did not receive an inspection checklist to show the status of the multi-point inspection. The professionalism of this service department has drastically deteriorated. From now on, I will go back to servicing my own vehicles. More
I recently purchased a brand new 2011 F-150 Limited and couldn't be happier! The customer service was top notch! Troy really knew his product and made sure we were aware of all available options before we couldn't be happier! The customer service was top notch! Troy really knew his product and made sure we were aware of all available options before we made our decision. They did not push me in any direction, I felt very comfortable throughout the whole process. I was actually very impressed at what they gave me for my trade. All in all I couldn't be more impressed with the the whole process. They are down to earth people that are big on taking care of the local Hutchinson folks, and since I live and work here getting a great deal and peace of mind knowing that my money will be used in the community is VERY important to me! I was actually enticed to visit the store after the multiple referrals from friends of mine and after seeing a check given to Hutchinson High School I couldn't wait to see what they would do for me. I truly do recommend them to everyone I see! They are truly the bEST in the midwest without question! More
I recently called Midwest Toyota about a new 2WD Toyota Tundra I was interested in. Was a bit disappointed to be told this new truck already had 250 miles on it. Nevertheless, I was willing to drive 60 m Tundra I was interested in. Was a bit disappointed to be told this new truck already had 250 miles on it. Nevertheless, I was willing to drive 60 miles to take a look at it with a buyer's check in-hand. I arrived at the dealership about an hour later only to discover not only did this truck have 250 miles on it, it already been used to tow a trailer (it was obvious the receiver had been used in a load bearing manner). I tactfully informed the salesperson about my 60 mile drive and my disappointment that the truck had already been used to tow a trailer. He gave me the impression that it was common for new vehicles to have several hundred miles of use and/or be used to tow *small* trailers around the dealership. He went on to say I was fortunate that their dealership even had a 2WD in stock because 4WD were more in demand, then commenced to tell me all the vehicles that he was sold out of because of their successful sale. There was no attempt to appreciate my feelings on the matter--and, no attempt to sell or locate another vehicle. Very disappointing experience. I wanted to save a drive to Wichita or Oklahoma City to buy a new 2WD Tundra, but it now looks like my only choice. More
I'm now working for a national drug store chain which requires me to drive from Wichita to various locations in Kansas. At my last oil change at a "quick-lube" joint, the salesperson stated I needed ce requires me to drive from Wichita to various locations in Kansas. At my last oil change at a "quick-lube" joint, the salesperson stated I needed certified service work for the truck's differential, preferrably with a Toyota dealer. A few days later, I was scheduled to work in Hutchinson. I called "Midwest Toyota" for service immediately. Upon arrival at Midwest Toyota, the service dept reviewed previous maintenance records, provided required automatic transmission flush services, and transported me to work at the local drug store on time! We scheduled a follow up appointment a few days later when I was off work to replace the differential seal. Midwest Toyota completed the work in about 90 minutes! They also provided me with a quiet area to complete some paperwork while waiting. Now I'm very confident and happy with the vehicle and the dealership! THANK YOU! More