Midwest Automotive Connection

Josh took all the photos and videos and sent them to me before I even asked and made me feel very comfortable with a long distance purchase. before I even asked and made me feel very comfortable with a long distance purchase. More

Dealership told me that everything was great with the vehicle mechanically. Vehicle was delivered and immediately noticed there was a ticking coming from the engine and was low 2 quarts of oil. Turns out vehicle mechanically. Vehicle was delivered and immediately noticed there was a ticking coming from the engine and was low 2 quarts of oil. Turns out the valve cover is leaking, the valve cover gasket, has an issue with the lifters as well. I have sent them multiple messages and they just tell me to use the warranty that I bought and get it fixed. I have asked the manager to call me several times and left voice messages to call me and no one has ever called me back. They said they will tell Dave and let me know what he says and again they don’t respond. I am very dissatisfied and disappointed in their customer service. I was also told that they were sending me a temp plate until my new one arrives, temp plate came with the car, but when asking where my new plate is, now they tell me I have to go and get it and but it myself. Car had to go into the shop immediately after receiving it. I would not trust them at all and especially if they claimed they inspected the car and everything is great. Avoid this dealer!! More

Streamlined the process and were quick about paperwork. Communication was good as well. Easy to deal with. Communication was good as well. Easy to deal with. More

My salesperson stayed in contact with me three whole time. And even picked me up too go do three paperwork so I didn't have to set a ride home up. Dealership negotiated fairly also time. And even picked me up too go do three paperwork so I didn't have to set a ride home up. Dealership negotiated fairly also More

Robbie, the NEW GUY. ... went above & beyond to get my family into the car we wanted. He was very professional & knowledgeable. Josh, keep us entertained. Over I'll giv ... went above & beyond to get my family into the car we wanted. He was very professional & knowledgeable. Josh, keep us entertained. Over I'll give the company 5 stars... More

Everything was 5 star service! From the moment we met Josh, our salesman to the firm handshake I received from him on the way out, we felt like we were being treated like friends! From the moment we met Josh, our salesman to the firm handshake I received from him on the way out, we felt like we were being treated like friends! I would refer anyone to do business with MAC for their next vehicle repair. More

Great deal on car, unique selection of vehicles and an easy buying experience, Josh Walker was a great salesman. Highly recommend! easy buying experience, Josh Walker was a great salesman. Highly recommend! More

If I could give negative stars I would. I searched for a pickup for a little over a month before I came across the one I purchased in February 2024. Made an appointment to test drive it on I searched for a pickup for a little over a month before I came across the one I purchased in February 2024. Made an appointment to test drive it on a Friday. Got there and went to start the truck and nothing happened. It wouldn’t start immediately. Salesman came out and flipped the key and it fired right up and drove fine. I was slightly concerned with the starting but it fired up the couple times after the first incident while I was doing my test drive. I got back and let them know I wanted to think on it before I made my decision and was bombarded with “we have so many people interested in it” even though the truck had been listed for the entirety of the month prior that I’d been searching for something. If it was in such a high demand it would’ve been gone sooner. Took the weekend to make my decision and on Monday morning as soon as they opened I let them know I’d like to purchase the truck. I used an outside loan company and received multiple messages throughout a couple hours that Monday asking why my loan company was taking so long. I went in Tuesday morning to sign the paperwork with MAC and again was bombarded with them having so many people interested and they had a few look at it over the weekend which I didn’t believe. The entire time of dealing with the salesmen there, I felt misjudged and mistreated as though a woman cant know about vehicles. I’ve worked in the trades for 7+ years welding and as a diesel mechanic so I feel I know things to ask about. I looked it over and visually it appeared fine and it drove fine on my test drive. They said they had done an oil change on the truck and if that were true, they’d have noticed the ac belt was split in half and chunks missing. The check engine light came on when driving home the day that I purchased it for an O2 sensor. I’m well aware of the concept of “clearing codes” and the vehicle needing driven for the code to come back on. Over time the starting issue got worse and within the second week I’d replaced the ignition switch. 29 days after purchasing, the flex plate has broken and the truck has now been sitting for over 3 weeks unable to be driven. The flex plate explains the starting issue. I’m well aware that used cars are going to have issues, as I’ve purchased MANY used cars. But for an issue like this, I believe wholeheartedly they knew it had an issue and their “no haggle” price was them wanting it gone before someone realized the extent of the issue. I DO NOT recommend this car lot for purchasing anything unless you’re ready to dump thousands more into the vehicle to keep it going like I now have to do. BUYER BEWARE AND STAY AWAY!!!! More

We drove down from Cleveland to meet with Josh and everything he shared with us about the vehicle we came to see was 100% accurate. He did not discourage us from getting the car inspected during our everything he shared with us about the vehicle we came to see was 100% accurate. He did not discourage us from getting the car inspected during our test drive and the results also confirmed that the car did not have any mechanical issues as well. The financing worked out well, everyone we came into contact with were pleasant and we did not feel pressured to purchase the car at all. It's been a week or so since our purchase and so far everything is going smooth. The 7+ hour round-trip drive was definitely worth the investment and I would definitely consider purchasing at this dealership in the future. More

Everyone I talked to and worked with was cool. Walked in and out with a car in about 30 mins. Thanks yall Walked in and out with a car in about 30 mins. Thanks yall More