Midway Nissan

Went to Midway unsure what to expect on my visit, with a feeling of the worst that could ever happen is I left the lot in the car I drove in on. After a slight game of human ping pong that normall takes pl feeling of the worst that could ever happen is I left the lot in the car I drove in on. After a slight game of human ping pong that normall takes place when the swarm begins, I was settled with the assistance of Bruce Weiss. My iniitial impression was of a very open, warm, customer centric individual. As you can imagine, my guard immediately went up. We talked for a bit and discussed why I was there, both Bruce and myself were very direct and very open with what both of our goals were. Professionally, I function on facts, not speculation, not a land of gnomes, leprechauns and unicorns living on a magical cloud. It was TOTALLY refreshing to deal with someone just as factual and straight-forward. We left to look at cars and Bruce was very focused on the economics of the deal and trying to get the best opportunity for me. Personally, not being 100% happy with the lesser models (it's a personal thing, nothing about those vehicles ... just me as a consumer; you gotta be happy right?) Bruce had no issues showing me something else and was again direct in the amount of dealer incentives available, rebates, etc and being very open about what that would mean finance wise. This was NOT like dealing with your 'typical' salesmen; those men who run the fine line of being both revered and hated. This was someone who wanted their consumer to be happy. Because an unhappy consumer is death in the retail world; especially in these times. Honest to God, people ... from the time I set foot on the lot, until the time I walked off, then entire process took less than three (3) hours. You and I both know that amount of time usually is wrapped up in the haggling and millions of documents you end up signing. Gotta give a shout out to Marcus in Finance, this guy is just as great as Bruce. Very candid, open and knew when to laugh at my somewhat cerebral jokes. I live in Gilbert, there are many Nissan dealerships between me & Midway ... but I'd tell ANYONE to start there in their search and tell them to always ask for Bruce (and hope they get Marcus too). Thanks for a great, unexpected experience. More

One can only say about my previous experience with this specific dealer was one that could be compared to a trip for a root canal or visiting a proctologist...to say the least it wasn't anything near an ex specific dealer was one that could be compared to a trip for a root canal or visiting a proctologist...to say the least it wasn't anything near an experience that any one would have enjoyed in the least. Admitedly I was quite skeptic when making the decision to drive back to the dealership from Gilbert to make another attempt at improving my current loan terms. I was quite honestly dead set against returning for anything other than the service that was covered as part of my terms, until I received a call from Kaytee Kelly. Kaytee had contacted me recently having seen that I was in the dealership and didn't complete my 'deal' on that visit. I spoke quite openly and frankly with Kaytee, who admitedly was probably taken aback by it all. She thanked me for my time and I thought that would be it. However, Kaytee called me back and honestly it was her pleasant demeanor on the phone that got me to make the trek from the EV to Midway yet again. From the moment I got on the lot I can not describe in words how incredible this experience was. To simply say that Kaytee was awesome wouldn't do her justice on not only the time she spent with me, but including our conversation that we shared throughout the day. I can't just give credit solely to Kaytee, but I also need to say how great Brian Tills was as a 'sales partner' in the experience. At no time did I ever feel I was being talked down to or that anyone was condescending. I was blunt and upfront with the things I was willing to do and things that in all honesty I wouldn't do; not that I couldn't. Brian & Kaytee spent nearly four hours with me, looking at options, vehicles, programs, rebates and Kaytee even offered to share her lunch, knowing how long that I'd been there. I appreciate all they did for me, but more so I appreciate how I was treated and talked to. Honestly, if not for being my sales team...they'd both be people that I'd probably welcome into my circle of friends; we all just clicked and I felt respected as a person and not seen as a number. I didn't walk in expecting to drive off the lot with a new vehicle, but I did and I'm thrilled with everything. Every single part of the experience fixed the, quite honestly, horrible experience that I had just a few months prior. Midway will have my business, even if I have to drive from Gilbert...as long as they continue to improve by having people like Kaytee. More

Kaytee Kelly was our sales person and she was very pleasant to work with and very professional we would recomend this dealer to others akso Thank You Kaytee pleasant to work with and very professional we would recomend this dealer to others akso Thank You Kaytee More

We came in to trade in our ford mustang on a new Nissan sentra and our experience was great. Kaytee was extremely helpful and very patient with us as we picked the car we wanted. We will be back for our sentra and our experience was great. Kaytee was extremely helpful and very patient with us as we picked the car we wanted. We will be back for our next new car. Thanks kaytee More

I purchased my first car from Midway Nissan last saturday and was completely satisfied with the whole visit. Everyone was very helpful and worked hard to get what I was looking for. Was very pleased and will and was completely satisfied with the whole visit. Everyone was very helpful and worked hard to get what I was looking for. Was very pleased and will recommend this dealership to anyone. Love my new car! Thanks Midway Nissan. More

Overall I am very happy with your dealership. Chris is awesome! He and everyone I have worked with at midway nissan has helped to restored my faith in Nissan dealership service departments. When I buy my awesome! He and everyone I have worked with at midway nissan has helped to restored my faith in Nissan dealership service departments. When I buy my next vehicle, I will seriously consider buying another Nissan from your company. More

Matt was extreamly helpfull and very friendly. He was very patient and informative with me. I would recommend him to all of my family and friends. I have never had such an enjoyable car buying experience very patient and informative with me. I would recommend him to all of my family and friends. I have never had such an enjoyable car buying experience before and I look forward to my next one. I enjoyed working with all of the emplyoees at midway. Patricia Kohn More

I visited your dealership on 12/08/2012. This was the 3rd visit to your service department and I will say it was the most pleasant of the three, Angela was my service rep and she provided excellent servi 3rd visit to your service department and I will say it was the most pleasant of the three, Angela was my service rep and she provided excellent service she is a very friendly and outgoing person, because of her I would recommend your service department to my family and friends!! EXCELLENT SERVICE!!! More

The entire staff was very supportive during our visit and there were several individuals that worked on this transaction and their names were said but we were never given thier business cards so I do appolig there were several individuals that worked on this transaction and their names were said but we were never given thier business cards so I do appoligize to them that I can not include their names and all deserve our kudos. More