
Midway Nissan
Phoenix, AZ
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This was an unanticipated repair resulting from a defective fuel pump. I normally would receive service at Pinnacle Nissan but do not like going to that dealership. Therefore, having previously bou defective fuel pump. I normally would receive service at Pinnacle Nissan but do not like going to that dealership. Therefore, having previously bought a Titan from Midway Nissan I felt I wanted to resume receiving my service there. Scott was quick to get me set up with service within 90-minutes (after my Rogue was towed in), and kept me apprised of the progress on the diagnosis along the way. The technician could not initially identify the problem and asked to keep the Rogue overnight for more evaluation. Once they determined the problem, Scott ordered in an overnight replacement fuel pump (from the manufacturer), the work was done properly and quickly. I was given a rental car overnight for my convenience. And, the nicest outcome of all: the repair was covered under one of my two extended warrantees! I have asked to be a permanent customer of Midway Nissan. Thank you! This was a GREAT EXPERIENCE. More
My sales guy was not pushy. He took me to exactly what I was asking for and in my price range. They even helped to lower my interest rates and save me and extra $50 a month on my car payment. They are defin was asking for and in my price range. They even helped to lower my interest rates and save me and extra $50 a month on my car payment. They are definitley knowledgeable as to other dealerships couldnt give me an exact answer as whether or not to go new or used these guys already knew the answer and had me pre qualified prior to coming in. The overall process was not that bad considering the my other experiences. Overall good experience and would recommend More
My daughter and I had a great experience they took the time to help us with each step. They were understanding to our situation and took time to find discounts to help with warrantees. time to help us with each step. They were understanding to our situation and took time to find discounts to help with warrantees. More
Excellent place to do business professional people all around. Mike Rios in service gives me and my family A+++ service. They are easy to do business with. around. Mike Rios in service gives me and my family A+++ service. They are easy to do business with. More
I would like to say a big thank you to Martin Nydahl, for going out his way in helping with a big a tire problem. Mr. Nydahl when way above and beyond in helping me out. going out his way in helping with a big a tire problem. Mr. Nydahl when way above and beyond in helping me out. More
This was my first visit to Midway Nissan. Leslie Moses is outstanding, the epitome of customer service. I brought my car in with a minor issue. I needed a new tire and I needed to be on my way quickly. is outstanding, the epitome of customer service. I brought my car in with a minor issue. I needed a new tire and I needed to be on my way quickly. Leslie gave me her full attention, was very efficient, and saw that I was taken care of quickly. Thanks to her, I will be a return customer. More
I want to thank Mike & Daniel so much for fixing my baby, I can't believe the difference between the way my car drives,handles, sounds and feels after being serviced at Midway and the way it came out baby, I can't believe the difference between the way my car drives,handles, sounds and feels after being serviced at Midway and the way it came out of Coulter Nissan's shop, I had never taken my car anywhere but Coulter because I bought it at West Valley and until they moved to the 303 highway I never thought of going any where else. But in April 2013 when I took my car to Coulter on the 303, it was like to going to a totally different company. I trusted them to do what was needed but my car was never the same, life got in way of me going somewhere else or going back to Coulter.. When I began looking for some where else to take my car on the internet and the only one I felt I could trust was Mike at Midway. I will never go back to Coulter. I will be a loyal customer to Midway as long as the work being done my car is professional and honest. Hazel Sproull More
My experience with this dealership has always been good but this time Martin Nydahl made a difference. I took my car in for a regular oil change and also asked to look into possible issue withe the AC. S but this time Martin Nydahl made a difference. I took my car in for a regular oil change and also asked to look into possible issue withe the AC. Sure enough, there were leaks and parts needed to be replaced. Martin contacted the warranty provider the same day, worked with them to get the repairs covered. Martin also made sure that I got a service car while mine was being worked. Everything got done and my car was good to go the following day. Martin is by far the best Service Advisor - polite, true to his word and most of all very helpful. More
From the moment I called into the service center, Marty was professional, friendly and extremely helpful. He worked with me on getting my car towed to the dealer, acquiring a rental car and then worked th was professional, friendly and extremely helpful. He worked with me on getting my car towed to the dealer, acquiring a rental car and then worked through all of the repairs. My last experience at another dealership was (to say the least) very disappointing. Marty renewed my faith in Nissan and the service I am accustomed to from a great company. My current car is a Nissan Altima (3rd one in a row). It would definitely be the front runner for my next car. More
Classic bait and switch company. I was quoted a price by the internet manager of $10,325 and when I finally got in touch with a sales associate the final pricing came to $16,905. How does that happen?! I the internet manager of $10,325 and when I finally got in touch with a sales associate the final pricing came to $16,905. How does that happen?! I thought it was a mistake so I even called back to be sure it was the same car. I was told it was some kind of "mix up" with the listing. Needless to say, this dealership will not have my business any time soon. STAY AWAY! More