
Midway Nissan
Phoenix, AZ
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The main reason for my rating is simple. I was treated as a person first and a possible sale second. Jocelyn was very warm and personable. I even went to my brother to recommend Midway to him only to find ou a person first and a possible sale second. Jocelyn was very warm and personable. I even went to my brother to recommend Midway to him only to find out that is where he gets his vehicles as well. More
Excellent service with Martin Nydahl. Everytime I go the service is always at least 20min. I called last minute because of my busy schedule and he helped me with the car service. service is always at least 20min. I called last minute because of my busy schedule and he helped me with the car service. More
I am very satisfied with the work I had done on my 2006 Nissan Xterra. Tony took the time to investigate all of the problems I described to him and explain what was wrong and what needed repaired. It is ra Nissan Xterra. Tony took the time to investigate all of the problems I described to him and explain what was wrong and what needed repaired. It is rare to find technicians with the experience and work ethic to stay with the problem until all my concerns were corrected. The repairs were made in a timely manor and was very impressed with the professional appearance of the facility. I was provided excellent customer service from all of the staff at Midway and would recommend this facility to anyone in need of troubleshooting or service. More
The battery in my 2006 Nissan 350Z died. I called Midway Nissan and they were able to squeeze me in on a Saturday to replace my battery. I really appreciate Travis getting me in at the last minute. The se Nissan and they were able to squeeze me in on a Saturday to replace my battery. I really appreciate Travis getting me in at the last minute. The service was fast and everyone was very friendly. I expected to wait a long time, but only had to wait an hour. They also washed my car for me. Thank you for the wonderful service!!!! More
Chris is an excellent Service advisor. I am a retired engineer and grown old to the point I can no longer repair my vehicles. I trust Chris advise and excellent knowledge about the Nissan Frontier . Chri engineer and grown old to the point I can no longer repair my vehicles. I trust Chris advise and excellent knowledge about the Nissan Frontier . Chris will tell you that I am fussy about having a good repair and maint. on my vehicle, and he has meet my or exceeded my expectations every visit. More
The experience could not have been better. Tim Roberts greeted me by name, and provided excellent customer service throughout the day. He checked my tires and found that they were close to being due for greeted me by name, and provided excellent customer service throughout the day. He checked my tires and found that they were close to being due for replacement. He explained the current deal of 4 tires for the price of three. I did not feel pressured to make that decision - it was my call. I decided to buy new tires. Thank you. More
Marty provided great customer service for my Juke's initial oil change. He promised it would be an hour and returned my car to me, clean and ready to go, before the hour was up. Thank you. initial oil change. He promised it would be an hour and returned my car to me, clean and ready to go, before the hour was up. Thank you. More
Great service in this department by Martin Nydahl. Will recomend to others your service department. My vehicle is always serviced in a timely manner with the results I can rely on. recomend to others your service department. My vehicle is always serviced in a timely manner with the results I can rely on. More
Only bad part was oil was spilled on my engine so after I drove away smoke came from my engine and vents. I had to come back so they could clean it off. I feel it should have been cleaned off before I left t drove away smoke came from my engine and vents. I had to come back so they could clean it off. I feel it should have been cleaned off before I left the first time. More
Tim Roberts has always been our service agent. He handles both my wife and my vehicles. Has always kept us informed and always goes the distance to provide us with a satisfied result. Thank you for many year both my wife and my vehicles. Has always kept us informed and always goes the distance to provide us with a satisfied result. Thank you for many years of customer service. More