Midway Nissan
Phoenix, AZ
Filter Reviews by Keyword
By Type
Showing 1,021 reviews
Chris is an excellent Service advisor. I am a retired engineer and grown old to the point I can no longer repair my vehicles. I trust Chris advise and excellent knowledge about the Nissan Frontier . Chri engineer and grown old to the point I can no longer repair my vehicles. I trust Chris advise and excellent knowledge about the Nissan Frontier . Chris will tell you that I am fussy about having a good repair and maint. on my vehicle, and he has meet my or exceeded my expectations every visit. More
The experience could not have been better. Tim Roberts greeted me by name, and provided excellent customer service throughout the day. He checked my tires and found that they were close to being due for greeted me by name, and provided excellent customer service throughout the day. He checked my tires and found that they were close to being due for replacement. He explained the current deal of 4 tires for the price of three. I did not feel pressured to make that decision - it was my call. I decided to buy new tires. Thank you. More
Marty provided great customer service for my Juke's initial oil change. He promised it would be an hour and returned my car to me, clean and ready to go, before the hour was up. Thank you. initial oil change. He promised it would be an hour and returned my car to me, clean and ready to go, before the hour was up. Thank you. More
Great service in this department by Martin Nydahl. Will recomend to others your service department. My vehicle is always serviced in a timely manner with the results I can rely on. recomend to others your service department. My vehicle is always serviced in a timely manner with the results I can rely on. More
Only bad part was oil was spilled on my engine so after I drove away smoke came from my engine and vents. I had to come back so they could clean it off. I feel it should have been cleaned off before I left t drove away smoke came from my engine and vents. I had to come back so they could clean it off. I feel it should have been cleaned off before I left the first time. More
Tim Roberts has always been our service agent. He handles both my wife and my vehicles. Has always kept us informed and always goes the distance to provide us with a satisfied result. Thank you for many year both my wife and my vehicles. Has always kept us informed and always goes the distance to provide us with a satisfied result. Thank you for many years of customer service. More
This was an unanticipated repair resulting from a defective fuel pump. I normally would receive service at Pinnacle Nissan but do not like going to that dealership. Therefore, having previously bou defective fuel pump. I normally would receive service at Pinnacle Nissan but do not like going to that dealership. Therefore, having previously bought a Titan from Midway Nissan I felt I wanted to resume receiving my service there. Scott was quick to get me set up with service within 90-minutes (after my Rogue was towed in), and kept me apprised of the progress on the diagnosis along the way. The technician could not initially identify the problem and asked to keep the Rogue overnight for more evaluation. Once they determined the problem, Scott ordered in an overnight replacement fuel pump (from the manufacturer), the work was done properly and quickly. I was given a rental car overnight for my convenience. And, the nicest outcome of all: the repair was covered under one of my two extended warrantees! I have asked to be a permanent customer of Midway Nissan. Thank you! This was a GREAT EXPERIENCE. More
My sales guy was not pushy. He took me to exactly what I was asking for and in my price range. They even helped to lower my interest rates and save me and extra $50 a month on my car payment. They are defin was asking for and in my price range. They even helped to lower my interest rates and save me and extra $50 a month on my car payment. They are definitley knowledgeable as to other dealerships couldnt give me an exact answer as whether or not to go new or used these guys already knew the answer and had me pre qualified prior to coming in. The overall process was not that bad considering the my other experiences. Overall good experience and would recommend More
My daughter and I had a great experience they took the time to help us with each step. They were understanding to our situation and took time to find discounts to help with warrantees. time to help us with each step. They were understanding to our situation and took time to find discounts to help with warrantees. More
Excellent place to do business professional people all around. Mike Rios in service gives me and my family A+++ service. They are easy to do business with. around. Mike Rios in service gives me and my family A+++ service. They are easy to do business with. More