
Midway Nissan
Phoenix, AZ
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Extremely Impressed with the Service, Deal, and People At the time that I walked into Midway Nissan I was unsure of what I wanted to do. I was only in the market to buy a car if I could get a great deal. T At the time that I walked into Midway Nissan I was unsure of what I wanted to do. I was only in the market to buy a car if I could get a great deal. That great deal was achieved with very hard work by Jenna and I couldn't be more grateful that she was able to get me into my car for just a little over what I had originally wanted to pay (but let's be honest, we all will budget for the car that we REALLY want). She was very knowledgeable, personable, and did not pressure me into purchasing a car. Her mission is to get the customer what they came in looking for. It was extremely refreshing not having a pushy representative as I have had in the past at other Nissan dealerships. Will definitely continue buying cars from them in the future! More
Finally heading back to Colorado Heading back home to Colorado, but wanted once more for Marty and Tony (mechanic) to fix the brakes I had them done with some other mechanic not assoc Heading back home to Colorado, but wanted once more for Marty and Tony (mechanic) to fix the brakes I had them done with some other mechanic not associated with Nissan. Something about these guys has given me total trust in them making sure my 03 Xterra is running like new. Now I have all Nissan parts back in my truck. Yes, I have spent bucks with Midway to get my truck running right, but now I know I'll drive back home with confidence that the Xterra will not let me down. This truck will stay with me for many years to come. I thank Marty and Tony for this. See ya next winter when I'll be visiting again for "only" an oil change and filter.. You've got 2 great guys employed by Midway. Best, Shelly More
A couple hours before our trip to California my truck was making a weird thunk sound when I accelerated. I called over to midway and Marty answered explained the situation and he asked my if I could stop by. making a weird thunk sound when I accelerated. I called over to midway and Marty answered explained the situation and he asked my if I could stop by. Thinking that I would have to wait awhile for them to look at it.NOPE! I pulled up Marty came out got the truck and in 30 mins part fixed and on my way. Freaking Amazing! Thanks Marty More
Any and all issues I had have been addressed. Everyone that called me after the fact were very nice and made me feel like they cared and genuinely wanted me to be happy. that called me after the fact were very nice and made me feel like they cared and genuinely wanted me to be happy. More
Their name should be; Midway "Best Customer Service in Arizona Nissan! Not only do they pinpoint, communicate, and fix what is wrong with your vehicle but help in any way possible! Mike Rios is the ult in Arizona Nissan! Not only do they pinpoint, communicate, and fix what is wrong with your vehicle but help in any way possible! Mike Rios is the ultimate in service reps! My first inkling of this was last year. Mike noticed my driver's license was expired and arranged for a ride to and from DMV. Today, he noticed a problem with my insurance and arranged thru phone calls & faxes to remedy the problem. Now, get this; I mentioned I missed his phone call because my?smartphone didn't ring. Mike changed the settings for me to enable aloud ring. I say that is above and beyond the average customer service purvey! Most people don't have the "Old Wrinklie" syndrome like a 67 yr old like me...But everyone should utilize the talents of the staff at Midway Nissan! More
I have received very friendly, high quality service. My wait time mas minimal. The repairs and servicing was of high quality. I would highly recommend this dealership. I will always ask for Marty as my ser wait time mas minimal. The repairs and servicing was of high quality. I would highly recommend this dealership. I will always ask for Marty as my service point person. More
my experience at midway nissan was truly exceptional. my salesman scott was upfront and honest with me through the entire process. they work with integrity at midway nissan and i would recommend them to any salesman scott was upfront and honest with me through the entire process. they work with integrity at midway nissan and i would recommend them to anyone and everyone More
they were very friendly and after 2 days of dealing i finally got the car i wanted at the price i wanted. The staff i dealt with was very nice and helped me finally got the car i wanted at the price i wanted. The staff i dealt with was very nice and helped me More
Chris was AWESOME!!! I called last minute to get my car serviced before my daughter took my car to San Diego. He got me in the next day at the time I needed and acted as if it was not even a problem. He serviced before my daughter took my car to San Diego. He got me in the next day at the time I needed and acted as if it was not even a problem. He was very kind and helpful. When I arrived, he met me by name, even thought he didn't know me, which really impressed me! When my car was returned, it was ready to go and WASHED!!! Thank you for making my experience a great one. Still very happy with my decision to choice Midway. More
Upon purchasing my truck from Jenna, a 2014 Frontier, the check engine light was on... Jenna had me contact Andy in service, so we could schedule a time to get it in. This check engine light was rather prob check engine light was on... Jenna had me contact Andy in service, so we could schedule a time to get it in. This check engine light was rather problematic, several things were done to try and repair it, including contacting Nissan to get guidance. During the whole time the truck was there, Andy would contact me at the beginning and end of the day to let me know what was going on. Even the sales person who sold me the truck (Jenna) got on touch with me to see how things were going... If you ask me, that's what I call service More