Midway Nissan
Phoenix, AZ
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Best New Car Purchase Experience Ever I was a little apprehensive going in, we've had poor to just so-so experiences purchasing new cars in the past, plus in general I'm skeptical of any s I was a little apprehensive going in, we've had poor to just so-so experiences purchasing new cars in the past, plus in general I'm skeptical of any sales environment. I had emailed Jose Castellanos (Internet Manager) about a new 2015 or 2016 Nissan Frontier, Jose helped me as much as he could through email - at some point you have to go into the dealership. My wife and I went in 11/24/2015 to look around, Jose handed us off to Scott Sullivan. After a few minutes I can honestly say that Scott made us feel like we were old friends, not just some customers that walked in off the street. Scott is very knowledgeable about the Frontier (and I am sure every vehicle at Midway Nissan), although I did some research online about the Frontier, I asked a lot questions and Scott knew the answers. We went in knowing more or less what we wanted to look at, which was a mid priced Frontier, it has been our experience in the past that we would have been pressured to upgrade or even switch to a different model, Scott at no time made us feel uncomfortable with the vehicle we wanted. There are a few different models available, with many options that we frankly do not need, so when we said we didn't need them, that was that. Neither my wife or I would have any problem at all recommending Midway to anyone looking for a new Nissan but in particular Scott. We could not be happier with the entire experience from start to finish. We are very happy with the truck, Nissan Frontiers have a very good reputation for being a strong, dependable mid-sized truck. We are very happy with the dealership, the experience at Midway Nissan is without a doubt the best we've had and we want to Thank Everyone who was involved to one extent or another in the sale of our truck. Midway Nissan is a top notch dealership and a credit to auto industry. More
Great Experience Midway has been our car dealer over the last 4 years, we have purchased over 6 cars now and always leave with a great deal. Highly recommend working Midway has been our car dealer over the last 4 years, we have purchased over 6 cars now and always leave with a great deal. Highly recommend working with Matthew Petrosky and Justin Strohl, those guys work great deals and really take care of you! More
Michael was a great salesman! Overall, good experience! I was recently in a car accident and as a result, my car was totaled. I had bought the car that was totaled at Peoria Nissan, but the experience there I was recently in a car accident and as a result, my car was totaled. I had bought the car that was totaled at Peoria Nissan, but the experience there was just not that great. I wanted to buy another Nissan, since my Nissan was a great car. I decided to try a different dealership and I picked Midway Nissan. I was greeted by Michael as soon as I got out of the car. I told him that I found a great deal on the internet for a Nissan Rogue and he worked very hard to get me the deal that I found. He was very friendly, personable, and funny. During my test drive, he was cracking jokes in the backseat, making me feel very comfortable. The entire "buying" process was great and ran very smooth. There was no "back and forth" between the salesman, manager, and finance department that I cannot stand, that I have dealt with at other dealerships. The only downfall, which was not Michael's fault, was the fact that I could not take the car home right away. The car was blocked in by a white van, who supposedly was on vacation, and would not be back until Monday. I came back the next day to get my car. At this time, I was able to test drive it again, and just like the first day, Michael was comedian. He was very funny, and fun to work with. It was definitely apparent he was new, as I feel he was not as knowledgeable as he should have been for a salesperson. When I would ask him multiple questions about the vehicle, such as, "where is the gas release button?" he had no idea and had to look for it with me. He also failed to tell me that my antenna was in my glove box. He did help me set up my hands free Bluetooth in the car for my cell phone prior to driving the car off the lot. The car had multiple scratches all over the hood, sides of the car, and the roof. Both Michael and the Sales Manager wrote up a "We Owe" and were very willing to fix it. I love my Nissan Rogue and my overall sales experience was great. The only recommendation is that Michael have a little more training to be more knowledgeable on the car. I know it will come in time, and everyone has to learn right? All-in-all, my experience was way better than Peoria Nissan. I will definitely recommend family and friends to Midway Nissan! Thank you!! More
Hector Garcia was the reason we made the purchase We were looking for a new economical car, great gas mileage, for a good price. Hector took the time to let us think and talk about each car and optio We were looking for a new economical car, great gas mileage, for a good price. Hector took the time to let us think and talk about each car and option. He was straight forward and cut to the chase. He made me forget he was a salesman. More
Great experience I recently bought a car from her after going to several other dealers with no luck. Eveyrone i went to told me no, your going to have to put money dow I recently bought a car from her after going to several other dealers with no luck. Eveyrone i went to told me no, your going to have to put money down. So i decided to try one last time. With the excellent sales team Midway Nissan was able to get me approved for a car that i can afford and with a reasonable interest rate. Thank you Midway Nissan and Ellioth my sales men. More
Excellent I honestly think everyone is so nice I had a very good experience and an excellent customer service I will definitely recommend this place to all my f I honestly think everyone is so nice I had a very good experience and an excellent customer service I will definitely recommend this place to all my friends and family More
Best Experience We went to Midway to have our Nissan serviced and started looking into trading it in for a newer model. We were introduced to Anthony Tames who was Am We went to Midway to have our Nissan serviced and started looking into trading it in for a newer model. We were introduced to Anthony Tames who was Amazing! I told him what I was looking for in a car, payments, and money down. He played no games, got straight to the point and made a deal happen. I couldn't be happier with the Customer Service I received that day at Midway, My time and Needs were valued. Every team member pulled together with Anthony to make my experience fast, easy and convenient to my schedule. I would highly recommend Midway Nissan when purchasing a new vehicle. This is my second car purchase with them, and I would never go anywhere else. More
Service is Outstanding Took my car in to have it serviced- the usual tire rotation and Oil change. Worked directly with Leslie who always makes sure my car leaves in immacul Took my car in to have it serviced- the usual tire rotation and Oil change. Worked directly with Leslie who always makes sure my car leaves in immaculate shape. She handles her job professionally and makes sure the job gets done to the customers standards. She is always so friendly and accommodating every time we go in, I like that she gets on a personal level with her customers and gives follow up phone calls and she even will call and remind me that I am due for service if I forget! Now that is customer service you will not get any where else! More
Very helpful staff I just want to say a BIG "thank you" to Scott Sullivan of Midway Nissan. He helped us find the right vehicle and the right deal for us. He gave us a d I just want to say a BIG "thank you" to Scott Sullivan of Midway Nissan. He helped us find the right vehicle and the right deal for us. He gave us a detailed explanation of all the features. The experience was thorughly enjoyable. - Aju Joseph More
Awesome experience Thought that I would never own a brand new car if it weren't for Scotts help. He don't pressure you into the car. He gives you the information straigh Thought that I would never own a brand new car if it weren't for Scotts help. He don't pressure you into the car. He gives you the information straight. Doesnt have to lie to get you in a car. Very helpful and straight forward. I will only want to deal with him in the future. And will also send my friends that are looking for a car to him. Thank you Scott for the awesome car you were able to get for me and my family. More