Midway Nissan

So my 2013 altima was issued a recall on the xxxxty headlights , it was a classaction thing, I thought for sure my lights would be eligible for new headlights Since I have to drive with my brights on headlights , it was a classaction thing, I thought for sure my lights would be eligible for new headlights Since I have to drive with my brights on at night but of course was told they are fine, so i will just drive with my brights on if i crash my car o well i mean the reason they took nissan to court was because the headlights are so bad.the rep at midway told me not only are the headlights on global backorder but they cant even get them,I asked him how much the headlights where he told me 425$ A PIECE!!SO anyways washed my car the night before took it down in the morning got it back drove home .an today on my break i work from home I noticed a crack in my bumper if you pushed it in you couldnt notice it at first so i know it happened at midway i havent done a dam thing since i took it there.called midway was told managers in a meeting .all day long left a message no response.They are always screwing me a/c knobs broke charged me a thousand bucks for 2 knobs that i looked up an cost almost $7.I was desperate it was summer time an my house was just in a fire i was looking for a place to live.I live in PHX so it gets hot af here i have 2 boys we needed a/c 1000$ bucks for 2 knobs.any ways i have more stories but no point in telling them.this is the most recent. More

That wasn’t the issue, Jorge didn’t want to do anything for the service, simply said I’m too busy, and asked me go away. Horrible customer service I won’t recommend this place to do business with them. ZER for the service, simply said I’m too busy, and asked me go away. Horrible customer service I won’t recommend this place to do business with them. ZERO stars More

Tried to buy a new vehicle from this dealership - moving from out of state - they had over $3200 in "dealer added" extras I never asked for on the vehicle. They refused to negotiate the extras, stated "ther from out of state - they had over $3200 in "dealer added" extras I never asked for on the vehicle. They refused to negotiate the extras, stated "there's a chip shortage, we don't have to negotiate and it isn't good for our business to remove the extras." Ok, well - in a car deal EVERYTHING EXTRA should be negotiable, and maybe you should care about your customer and not just your business. I understand new cars are selling at MSRP right now...but $3200 in dealer added extras? Come on! I contacted another Nissan dealership in the area and got the same vehicle for $500 less on the purchase price, and no added $3200 in extras. Midway's out the door price was nearly $4000.00 more than the dealership in Mesa. $35,300 at Midway vs $31,900 at EVN. Same car, Same options, Same zip code for taxes and registration. Midway treated me like I was stupid for questioning the extras, then proceeded to tell me they didn't have to sell the car to me because someone else would buy it with all of their extras added, and maybe it was better if we didn't try to do business together at all. They said that, verbatim, I have it on a text message. Emily Smith was the person I dealt with. Congrats, Emily - because of you I will never try to do business with Midway Nissan ever again, just like you wanted. More

AVOID THIS PLACE AT ALL COSTS!! They mess with the numbers on the paperwork after you make a verbal agreement & lie as well! The price of the van went up $4000.00 from the verbal agreement to the cont numbers on the paperwork after you make a verbal agreement & lie as well! The price of the van went up $4000.00 from the verbal agreement to the contract! I bought a van that had commercial lettering on it. Miguel told me (over the phone) that he would cut me a check for $150.00 if I removed it myself, I agreed. Emily (sweet girl) delivered the van the next day with the lettering still on it, but no check. When I asked where the check was, she said Miguel was going to mail it to me. Miguel lies, that was 7 weeks ago, no check! And he won't take or return my calls either! When Emily delivered it, they didn't send all the paperwork either, just the contract! I didn't get the Certified Used warranty, the CarFax report, it didn't even have a sticker on the windshield to say the oil had been changed! (I wonder if it was) Another thing, I also only got one key, I asked where the other one was, they said they only got one back. I called the previous owner (easy because his number was on the van when I got it) he said he turned in two. I haven't asked since, but I'm sure they are trying to sell me another one for a couple of hundred $$. I posted this on NextDoor & another person had the same go around with the key business & another key miraculously showed up when they pushed the issue! I wish it was possible to give them negative stars! DON'T DEAL WITH THESE CROOKS!! More