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Midway Nissan
Phoenix, AZ
1,025 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,025 reviews
March 14, 2018
Exceptional Pedro and the rest of the midway Nissan team were great! They treated me well and I feel like they treated us very well and gave us an amazing deal on Pedro and the rest of the midway Nissan team were great! They treated me well and I feel like they treated us very well and gave us an amazing deal on our new Rougue. More
by Tim and Ashley Hortman
Employees Worked With
Pedro, Tiana
March 14, 2018
Deceptive and Underhanded On March 9, 2018 I was looking to replace a vehicle that was totaled. Salesman Tommy was AWESOME!!! Tommy had my best interest at heart. Sales Manage On March 9, 2018 I was looking to replace a vehicle that was totaled. Salesman Tommy was AWESOME!!! Tommy had my best interest at heart. Sales Manager Jose lied to me and yelled at me that I was lying. When I saw the sales contract, I refused to sign it and asked numerous times for my down payment check back, Driver's License and License plate back. They continually tried to get me to sign a deal I didn't agree to and would not give my check back. I took my Driver's License and my License plate after Jose called me a liar because I wouldn't accept a higher price, pre payment clause, a 26.99% interest rate and first payment due in 45 days instead of the 90 days I had agreed to. I was locked in the Finance Director/Manager's office after I refused to sign something I had not agreed to. They never gave my down payment check back so I had to immediately put a stop payment on the check. They even offered me money to sign a deal I did not agree to. I got my License and License Plate back. but they deposited my $4500.00 check on March 12, 2018 after telling me I could Pick up the check on March 10. Then on March 10 I was told I could pick up my check on March 12. After calling them several times to find out when I could go get my check on March 12, Finance Manager Rita told me I couldn't get it back, they had deposited my check. Glad I did the Stop Payment on Friday. Sales Manager and Finance Managers do not operate in good faith. They will take your Money and Keep the cars. DO NOT EVER DEAL WITH THIS DEALERSHIP. THEY ARE DISHONEST AND BORDERLINE ON CRIMINAL IN THEIR PRACTICES. If I could, I would give them -10 stars for how I was treated. More
by Angry Dissatisfied Customer
Employees Worked With
Rita Finance Manger, Antonio Finance Manager, Omiji Finance Director/Manager, Jose Sales Manager
March 11, 2018
New car They were are very helpful,all very nice. I just went in for an oil change and ended up getting a new car I will definitely be coming back! They were are very helpful,all very nice. I just went in for an oil change and ended up getting a new car I will definitely be coming back! More
by Arn1970
Employees Worked With
Javier, Abel, Pedro , Mike Rios, Andy Sammis, Patrick Fairley, EJ Schneider, Robert Lucero, Darrin Chandler
March 09, 2018
Dan was great!! Servie was excellent from registration, to reminders and then the personal service was impeccablly delivered. Great suggestions, great pricing and th Servie was excellent from registration, to reminders and then the personal service was impeccablly delivered. Great suggestions, great pricing and the fact that the got me an u er to and from work was a great touch. More
by Fugedabowdit
Employees Worked With
Dan Simpson
March 08, 2018
Great service Wonderful staff. Always checking on me to see if everything is working out with my new car. They have answered my questions and concerns. Will recomm Wonderful staff. Always checking on me to see if everything is working out with my new car. They have answered my questions and concerns. Will recommend! More
by CynthiaBac
Employees Worked With
Darrin Chandler
March 06, 2018
Great Team This was the most positive experience we’ve ever had buying a vehicle. Every step was a team effort and explained in great detail until we were comfor This was the most positive experience we’ve ever had buying a vehicle. Every step was a team effort and explained in great detail until we were comfortable with everything that we were purchasing and hearing. Midway Nissan rocks More
by Rhonda Z
Employees Worked With
Antonio, Geovanni
March 06, 2018
Return Customer This is my 2nd vehicle from Midway. The entire team was great, I was treated with respect, they focused on customer service, no pressure approach whi This is my 2nd vehicle from Midway. The entire team was great, I was treated with respect, they focused on customer service, no pressure approach which is appreciated. Andrew my sales member was amazing, his main focus was making sure I was comfortable and I understood the offers and I had a voice. More
by Virgina A
Employees Worked With
Andrew
March 06, 2018
Matthew and Haley turned a bad experience into a great one! I am a 2 time Leaf owner and have been waiting 1 year for the new 2018 Leaf. I knew this was the car I wanted and was willing to wait for it. My pref I am a 2 time Leaf owner and have been waiting 1 year for the new 2018 Leaf. I knew this was the car I wanted and was willing to wait for it. My preferred dealer I used previously got the Red SL I wanted and went into the dealer to get the deal done but they refused to offer any good deals or discounts for a loyal repeat customer. Then they pressured me to buy instead of lease and said if you do do the deal tonight we have others willing to purchase this car. So I said go ahead and sell it and left disappointed that my year long wait ended so badly. Then I found Matthew and Haley at Midway Nissan who worked with me and provided all the discounts that I was entitled to. They told me they were getting a Blue SL w/Grey leather coming in but no Red, I looked at the Blue color on another Nissan and said that is a great color so let's deal. I got a great deal that Matthew worked out for me and I picked up my Car on Friday 3/2/18. I love this car and I love Midway Nissan for full-filling my dream of getting the new 2018 Leaf. Midway is now my preferred dealer. More
by Robert C.
Employees Worked With
Matthew Petrosky and Haley Beavers
March 06, 2018
Turned a bad experience into a good one! Darrin, Cesar and Victor turned a bad experience into a good one! I was having an issue with the Nissan Rogue I had bought and after working with thes Darrin, Cesar and Victor turned a bad experience into a good one! I was having an issue with the Nissan Rogue I had bought and after working with these guys they were able to make the situation better. I would recommend this dealership and these guys to anyone looking for a vehicle! More
by Katie12787
Employees Worked With
Cesar and victor in service , Darrin Chandler
March 06, 2018
Great Experience 1st time buyer Let me say that from the time I got there until the end it was a great experience. Ada helped me in everything, she answered all my concerns and ques Let me say that from the time I got there until the end it was a great experience. Ada helped me in everything, she answered all my concerns and questions, I had for her, she never gave up. She had an amazing attitude. Thank you Ada, because of your friendlinees attitude I purchased my Nissan Sentra 2018. Great Experience More
by Eliza1972
Employees Worked With
Ada
